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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team


Franchise Owner - Brandi Johnson

Brandi and her mother, Lynda Patriquin, launched Home Instead Senior Care on March 1, 2000. For them, it is a win-win business - helping keep seniors in their homes as well as creating jobs for the people in our community who "just want to give back." She is an active, hands-on owner, and you will most likely see Brandi either in the office or out in the field.​

Chris Parmelee, General Manager

Chris Parmelee joined the Home Instead Senior Care team in March 2015 as the General Manger of both the Rancho Cucamonga and Victorville offices. He provides leadership and management of all departments such as finance, staffing, human resources, client services and home care sales to provide the best care to our clients, ensuring that they are healthy, secure and comfortable in their own homes.​

Nicole Herd, Service Inquiry Specialist

Nicole joined the Home Instead Senior Care team in January of 2015. Due to her excellent customer service skills, she is the main point of contact for potential clients and their families. She listens to their needs and answers their questions. Ultimately, she schedules appointments for Client Care Coordinator to go out and meet with the family in person for a free consultation. Nicole truly enjoys talking to families that call in and being able to offer a solution to the issues they are facing with their aging loved ones.

Pam Reeves, Client Care Coordinator

Pam Reeves joined Home Instead Senior Care in 2008 as a caregiver. She has a true passion and love for our Seniors. After 4 years of being a caregiver she was promoted to the office staff where she works as our Client Care Coordinator. This allows her to closely monitor the care and needs of our Seniors. She believes taking care of our Seniors is her calling in life. While checking in on our Seniors she is also checking in with our caregivers to be sure they are happy and have all the tools they need to be successful at their job.

Cynthia Vasquez, Marketing Specialist

Cynthia joined Home Instead Senior Care in 2015 as a CAREGiver before being promoted into the office full time. As our Marketing Specialist it is her responsibility to plan, create and share content that represents Home Instead Senior Care's values and Brand.

Erica Camacho, Human Resource Manager

Erica joined the Home Instead Senior Care team in October of 2016. She has come to us with 5 years in customer service experience as well as previous schooling in Healthcare Administration. She oversees and handles both billing and payroll questions and/or concerns clients and CAREGivers may have for both the Rancho Cucamonga and Victorville offices. Call Erica if you have any general questions, and she will be happy to help you find the answer!

Doniesha Benton, Staffing Manager

​Doniesha has been with Home Instead Senior Care since 2016, and she comes to us with 13 years of experience as a Coordinator with the Visiting Nurse Association (VNA) Her main responsibility is to provide excellent service to our seniors by matching them with a compatible, caring and understanding CAREGiver. She also monitors, mediates and logs both client and CAREGiver activities to make sure we are providing quality care to our seniors.

Debra Sharp, Recruitment & Retention Manager

Debra came to Home Instead Senior Care in 2007, after caring for a disabled aunt for several years. Having started as a CAREGiver herself, she knows exactly what to look for to find the most qualified and caring employees. She works closely with our Vocational Educator and Training Coordinator to make sure all CAREGivers are as educated and prepared as possible.

Kaitlyn Yeoman, Universal Staffing Coordinator

Kaitlyn has come to Home Instead after working with senior population at assisted facility. She has years of background experience with customer service. As a Universal Staffing Coordinator, Kaitlyn Backs up our staffing departments both in Rancho and Victorville.

Jolene Loudermilk, On Call Staffing Manager

​Jolene Loudermilk is the On Call Manager for both the Rancho Cucamonga and Victorville offices, and has been with Home Instead since March of 2016. She is the primary point of contact if a CAREGiver or client has an emergency after hours or over the weekend. Jolene is a valuable source of information, and she is always happy to help if you have questions or concerns. In addition to her work with Home Instead, she is also a former EMT, regularly volunteers for the Alzheimer's Association, and is very active in her daughter's church and school activities.

Tabrina Garrett, Administrative Assistant

​Tabrina Garrett joined the Home Instead Team in September 2019. She is the first face you will see when visiting the Victorville office and the first voice you will hear when you call in. She has 20 plus years experience in Medical Billing/Claims along with a Private Practice Office Management in the High Desert. With this experience Tabrina truly shines in providing excellent customer service to each CAREGiver, Client and family. She also enjoys working with local Outreach Programs in the community.

Halloween Party 2017 with our CAREGivers and Family at Home Instead Senior Care

Halloween Party 2017 with our CAREGivers and Family at Home Instead Senior Care

Our Team

Your Home Instead team in Victorville, CA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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