Betsy Head, Franchise Owner
When Chris and Betsy Head opened their first franchised office of Home Instead Senior Care in Roanoke, VA in 2001, it was Betsy who worked in the business. Initially she did everything but billing and payroll, which fell to her husband, Chris. Having a background in campus ministry, Betsy saw the business from the beginning as a ministry opportunity to the seniors and their families throughout the Roanoke Valley. She holds a Bachelor's Degree in Music Therapy from the University of Georgia and a Master of Divinity Degree from The Southern Baptist Theological Seminary. Her first career position was as the Baptist Campus Minister at Longwood College and Hampden-Sydney College in Farmville, VA. When the couple moved to Roanoke in 1996 to follow Chris's job with Xerox Corporation, Betsy returned to campus ministry at Roanoke College. In 2000 Chris and Betsy began to look for a new career direction that would allow Chris to be at home more, and not be gone so much on business. The couple had 3 children by now, and wanted to spend more time together as a family. When they found Home Instead Senior Care, they knew they had found what they both were looking for. It took 2 years to hire Chris away from Xerox, but by then their company was thriving!
Betsy knows what it means to worry about aging parents. Her own mother, who lived to be 97, was a real inspiration for Betsy, but also a challenge, as they grappled with knowing when to lay down the keys, what to do about incontinence management, how to negotiate doctor's visits from far away, and concerns about safety, falls, and nutritional support. Betsy says, "My passion is to make sure our Home Instead staff and CAREGivers care for every client we serve as it if were my own mother. I'm so glad that my mom had a Home Instead CAREGiver with her over her last few years, because it gave me peace of mind, from 500 miles away, that she was getting the care and companionship she needed, and I could simply be her daughter when I would phone or visit. I want that for all of our clients and their families.