Ask us about new, lower-cost home care services, delivered via telephone or Zoom, that include wellness checks and companionship calls and are designed to increase connection, safety, and peace of mind!


Office Coordinator

Toledo- Lucas & Wood Counties

Home Instead-Toledo, OH is seeking an outgoing, upbeat, and engaging individual to fill the full-time Office Coordinator to perform a variety of clerical and administrative duties. The Office Coordinator is expected to answer phones, complete administrative duties, and support other staff members with clerical tasks in order to provide the highest quality service to clients. Home Instead is proud to be a 2022 Toledo Blade Top Workplace as voted on by our employees. 

Primary Responsibilities:
  • Greet and welcome each visitor in a friendly, warm and professional manner
  • Answer each incoming call in a friendly, professional and knowledgeable manner
  • Assist with hiring process for new CAREGivers, duties may include fielding employment inquiries from prospective CAREGivers and moving applicants through the process
  • Enter and maintain accurate client and CAREGiver records in the operating system
  • Assist Service Coordinator with the scheduling of CAREGivers and clients
  • Assist the Client Care Coordinator with any quality assurance related items
  • Perform on-site visits, including CAREGiver/client introductions
  • Ensure Home Instead standards are met and upheld
  • Maintain regular attendance at the office to execute job responsibilities
  • High school graduation or the equivalent
  • One year of related business experience or an equivalent combination of education and work experience may be considered
  • Must possess a valid driver's license
Knowledge, Skills and Abilities:
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Must be proficient in Microsoft Office as well as other technology used by the business
  • Must present a professional appearance and demeanor
Benefits Include:
  • Paid Time Off
  • 401(k) With Company Match
  • Consistent Schedule Monday-Friday
  • Positive, fun, and uplifting culture
  • Growth Opportunities

This position is full-time, Monday-Friday from 8:30a-5p. Home Instead has been operating in Toledo for 21 years and continues to see growth year after year. We are looking for this individual to grow with our company. Starting pay is $16/hour. Please include a resume and cover letter. 

Each Home Instead franchise is independently owned and operated.

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CAREGiverâ„  Application Experience

Submit the easy online application and your local office will contact you to discuss next steps! The process consists of an interview, drug screening and background check. If you have any questions during the process, don’t hesitate to call your local office.
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