Home Instead has been a huge factor in helping my father retain his dignity as he's been transitioning from independent care. He's 89 now and just 24 months ago he was still driving and living a very full life. When his eye sight began to fail, he needed to give up driving and given his need for using a walker, it became imperative that we found him some in home help. From the very first sit-down with Steve Sussman, the entire team has been so helpful. Dad was super reluctant to admit he needed any help at all, and was convinced he'd never be compatible with any one. Boy was he wrong. Care givers have been great. They have been very concerned with his care and take personal pride in making sure his needs are met. The staff are super responsive to my questions, and alert me when there are changes in Dad's routine. In the last 20 months, we've transitioned from 4 hr shifts 3 days a week to now a full time live in aid. They are always prompt, courteous. The service has been a game changer for me personally - I rest so much easier knowing he has dependable care. And Dad is over the moon knowing he can stay in his home rather than transitioning to an assisted living facility, particularly in this time of COVID-19.
From the moment that we first met Steve S., the experience with Home Instead has been super. My dad is 89 with rapidly declining eyesight, uses a walker and needed to get help. He was originally very resistant 18 months ago to transition to relying on care aids, but has grown to love the service. All of the staff, nurses and care takers have been nothing but caring, respectful and always on the lookout for my dad's well being. He's now transitioned to a full time live in aid and this has made everyone breath a little easier, and Dad is glad that he's been able to stay at home. Care givers are prompt. They provide regular updates to the nurses on staff on changes in his routine, and the staff has been quick to alert me when there are things I need to know.
The agency has provided a 24/7 Live-in caregiver service for my elderly father. They have always treated the family as well as my father with dignity and respect . The caregiver and the replacements ( when the caregiver takes a occasional break ) have been more than caring, dependable and communicative . They made us feel they were being very safe with all care following strict guidelines during Covid 19. We are very happy with this service and highly recommend them .
We make lots of scheduling changes and they are always willing to work with me.
The team in Succasunna has been outstanding, excellent communication, genuine concern and easily approachable. They have always been very understanding with the needs of my mother and flexible in accommodating those needs, My family and I have been very pleased with the care they continue to provide.
The kindness and respect exhibited from the owner who came to our home to help us decide the level of care my mom needed, the very nice lady who answered the phone and was so helpful in providing information about the company, the nurse who came to the house to evaluate my mom, and especially Maria, the lovely lady who came to help take care of my mom everyday.
The staff worked very hard to find the right caregiver to meet my mother's needs and comfort level. They found the perfect caregiver and my mother has never been happier. We were unhappy with the quality of the caregivers sent from other agencies but everyone that has come from Home Instead has been professional. I highly recommend their service to all my friends that are taking care of loved ones and need help.
The health care worker that was selected for our mom (and benefits dad) has been wonderful! She is just what Mom and Dad needed. A hit on the first pitch so to speak! Thanks
Well-prepared care givers. Attentive administrative staff. Good nursing attention. Easy communication.