Careers

Staff Scheduler

Louisville KY

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Home Instead is hiring a Full-Time and Part-Time Scheduler to join our amazing team! The full-time scheduler will work Monday through Friday, 11am-8pm and the part-time scheduler will work weekends Saturday and Sunday 630am-330pm.

Responsibilities

Ensure all shifts are filled with an appropriate Caregiver in a timely manner in their assigned timeframe
Support the overall work, as needed, of the Scheduling Team which provides coverage – 24 hours a day, 7 days a week, 365 days a year to the organization
Be attentive to Caregiver and Client needs in scheduling efforts
Resolve issues in a professional and productive manner when they arise and provide outstanding customer service
Effectively respond to unanticipated challenges and bring effective solutions to clients
Utilize the computer system properly including documentation, schedule changes and tasks and ensure all documentation and communication is clear, concise and correct

Requirements

Strong organizational, multi-tasking, customer service, assertiveness and problem-solving skills required
Computer skills
Excellent communication skills
Prior healthcare background beneficial

Salary: From $15.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance

Each Home Instead franchise is independently owned and operated.

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CAREGiver℠ Application Experience

Submit the easy online application and your local office will contact you to discuss next steps! The process consists of an interview, drug screening and background check. If you have any questions during the process, don’t hesitate to call your local office.