Staff Scheduler

Louisville KY

Home Instead is hiring a Full-Time and Part-Time Scheduler to join our amazing team! The full-time scheduler will work Monday through Friday, 11am-8pm and the part-time scheduler will work weekends Saturday and Sunday 630am-330pm.

  • Ensure all shifts are filled with an appropriate Caregiver in a timely manner in their assigned timeframe
  • Support the overall work, as needed, of the Scheduling Team which provides coverage – 24 hours a day, 7 days a week, 365 days a year to the organization
  • Be attentive to Caregiver and Client needs in scheduling efforts
  • Resolve issues in a professional and productive manner when they arise and provide outstanding customer service
  • Effectively respond to unanticipated challenges and bring effective solutions to clients
  • Utilize the computer system properly including documentation, schedule changes and tasks and ensure all documentation and communication is clear, concise and correct
  • Strong organizational, multi-tasking, customer service, assertiveness and problem-solving skills required
  • Computer skills
  • Excellent communication skills
  • Prior healthcare background beneficial

Salary: From $15.00 per hour

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance

Each Home Instead franchise is independently owned and operated.

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