Careers

Scheduler

Louisville KY

Home Instead is hiring a Part-Time Scheduler to join our amazing team!

The part-time scheduler will work Monday through Friday, 4p-8p.

Job Responsibilities

  • Ensure all shifts are filled with an appropriate CAREGiver in a timely manner in their assigned timeframe.
  • Support the overall work, as needed, of the Scheduling Team which provides coverage – 24 hours a day, 7 days a week, 365 days a year to the organization.
  • Be attentive to relevant CAREGiver and Client needs in scheduling efforts.
  • Resolve issues in a professional and productive manner when they arise and provide outstanding customer service
  • Effectively respond to unanticipated challenges and bring effective solutions to clients
  • Meet the regularly established goals of the Scheduler position to meet broader organizational objectives
  • Utilize the computer system properly including documentation, schedule changes and tasks and ensure all documentation and communication is clear, concise and correct
  • Be available to serve as a member of the “on call” schedule


Qualifications and Skills

  • Strong organizational, multi-tasking, customer service, assertiveness and problem-solving skills required
  • Advanced computer skills
  • Prior healthcare background beneficial

Each Home Instead franchise is independently owned and operated.

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CAREGiver℠ Application Experience

Submit the easy online application and your local office will contact you to discuss next steps! The process consists of an interview, drug screening and background check. If you have any questions during the process, don’t hesitate to call your local office.