Careers

Scheduler

4101 Taylorsville Rd Suite 200, Louisville, KY 40220

Are you looking for purposeful work? CAREGivers at Home Instead provide focused care "one person at a time". Through "one person at a time" care, they can build meaningful relationships and make a significant difference in the lives of our aging population in their time of need.

Members of our Scheduling department play a critical role interfacing with both CAREGivers and clients, considering needs and ensuring needed care is provided in a timely manner. Organizational information along with key job responsibilities are listed below for this important role.

Mission: Provide superior home care clients recommend and employees are proud of

Vision: Help people live their best life in the face of aging

Mantras:  1) Treat every client like your mother and every CAREGiver like your sister

                2) Inspire every customer to fall in love with our company

                3) Elevate CAREGiving to a respected and viable career

Job Responsibilities
  • Live the values of integrity, responsibility, initiative, service excellence, and thoroughness which enable the realization of the Home Instead Mantras
  • Ensure all shifts are filled with an appropriate CAREGiver in a timely manner in their assigned timeframe.
  • Support the overall work, as needed, of the Scheduling Team which provides coverage – 24 hours a day, 7 days a week, 365 days a year to the organization.
  • Be attentive to relevant CAREGiver and Client needs in scheduling efforts.
  • Resolve issues in a professional and productive manner when they arise and provide outstanding customer service
  • Effectively respond to unanticipated challenges and bring effective solutions to clients
  • Meet the regularly established goals of the Scheduler position to meet broader organizational objectives
  • Utilize the computer system properly including documentation, schedule changes and tasks and ensure all documentation and communication is clear, concise and correct
  • Be available to serve as a member of the “on call” schedule
Qualifications and Skills
  • Strong organizational, multi-tasking, customer service, assertiveness and problem-solving skills required
  • College degree required; advanced degree desired. Prior experience will be considered in lieu of education.
  • Knowledge of scheduling systems and advanced computer skills
  • Prior healthcare background beneficial

Each Home Instead franchise is independently owned and operated.

Start Here to Explore a Career in Caregiving

Step 1 of 5
Contact Information

 

All fields required
Please Enter your First Name.
Please Enter your Last Name.
Please enter a valid email address.
Please enter a valid Postal Code.

You have a previous submission to this office

Please contact the FranchiseName office directly at 555-555-5555

Error processing this request

Please contact the FranchiseName office directly at 555-555-5555

CAREGiver℠ Application Experience

Submit the easy online application and your local office will contact you to discuss next steps! The process consists of an interview, drug screening and background check. If you have any questions during the process, don’t hesitate to call your local office.