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Audrey Willis, Service Coordinator 

As our award-winning Home Instead® franchise’s service coordinator, Audrey is committed to ensuring the best possible CAREGiver-client pairing and achieving a strong client-CAREGiver connection and compatibility. That means Audrey gets to know CAREGivers and clients well in order to make judgments that benefit everyone – clients, their families and our CAREGivers.

Audrey Willis Houston 252 Service Coordinator Photo

“Clients and customer service are always my first priority,” said Audrey, who joined Home Instead in July 2020.  For about 10 years at another job, Audrey worked with people who had developmental disabilities.

As part of her Home Instead job, Audrey also processes long-term care insurance, finalizes billings and maintains the franchise’s payroll.

Audrey is known for her great ability to multitask as well as being able to work well under pressure. She loves to think “outside the box” for innovative solutions, and she has a positive attitude and a beautiful smile.

The Louisiana native is a huge fan of the New Orleans Saints football team. “When I am not at work,” Audrey said, “you can find me with my wonderful husband and two amazing kids. I love decorating, reading and traveling.”

Audrey draws inspiration from her favorite Bible verse, which is Deuteronomy 31:6 – “Be strong and courageous. Do not be afraid or terrified because of them. For the Lord your God goes with you: He will never leave you nor forsake you.”

Audrey is available by phone at (832) 379-4700 or by email at audrey.willis@homeinstead.com