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CAREGiver Awards & Recognition 

At Home Instead®, our success revolves around our CAREGiversâ„  – and we know it! We celebrate CAREGivers year-round in many ways: a note of appreciation, recognition in our employee newsletter, perhaps an impromptu office party.
Home Instead Caregiver helps senior man button shirt at home

Home Instead CAREGiver of the Year/Quarter Award

CAREGiver appreciation is baked into our DNA. We sincerely value the passion and talent each CAREGiver brings to our mission day in and day out.

To thank our CAREGivers for all the amazing things they do, we recognize a person for our CAREGiver of the Year/Quarter award. It’s a small way to show how thankful we are to them for demonstrating compassion and exceptional care to the seniors and families they serve.

Meet Our CAREGivers

Patty F v2

Patty F. - CAREGiver of the Year 2021

Patty is being recognized for her amazing CAREGiver skills and devotion to her clients.  She has proven what it means to be a valuable team player and has stepped into the CAREGiver role like a true professional.  She is always accommodating and willing to go above and beyond in whatever is necessary to meet the needs of the client.  Over the past year Patty has worked with several clients who have been critically ill, but as always, she has provided exceptional quality care for our client’s and given peace of mind to their families.  Her personality and eagerness allow Patty to listen and deliver the care that is required with safety, dignity, and compassion.  She always maintains a positive attitude and keeps her client’s laughing and makes them comfortable.  Her passion for her work is evident in her daily client interactions.  Patty is loved by her client’s and co-workers alike.  Here are few words from her clients and their families:

“Patty is very responsible, and I trust her in my home.  I feel comfortable when Patty is around, she takes the lead and I never have to worry, I know things will get done and I can depend on her.” 

"Her client's daughter said “Patty is an amazing caregiver and absolutely goes above and beyond.  She once called me and advised that mom was having trouble with a rug.  Patty recommended and subsequently purchased 2-sided tape for the rug so that mom would not trip and fall.  Patty is super dependable, very kind and trustworthy.  My mother has 4 girls and often refers to Patty as her 5th daughter.”

“We are extremely grateful to Patty for the superb care my mother has received.  The family thanks her for all the band aids she has used to cover my mother’s scars.  We originally hired Home Instead for a family respite break, but it soon became much more than that when my mother got Patty.  She is extremely gentle, caring, considerate and consistently provides the best care needed to meet my mother’s needs.”

“Patty is very careful with mom and worries about her well-being.  She can get mom to do things that our family can’t get her to do.  Patty is always asking what else she can do and remembers all the things that the family has told her, such as locking the doors.  We think so highly of Patty that we change our schedule to accommodate Patty as our mom’s caregiver.”

Patty remains flexible given whatever the challenges are asked of her, and she has graciously accepted shifts outside of her availability.  She has always demonstrated her dedication, devotion, and commitment towards helping others and has been proactive in reporting safety concerns that needed addressing on behalf of her clients.  On behalf of the Home Instead team, we’re grateful for the leadership, diligence, timeliness, dependability, compassion, and dedication you have displayed to all clients and the Home Instead team.  She is a superstar, and it is with these qualities that she is deserving of the CAREGiver of the Year Award 2021!

Tina T v2

Tina T. - CAREGiver of the 4th Quarter 2021

Congratulations Tina, our recipient award winner for CAREGiver of 4th Quarter 2021.  Tina has exclusively and continuously cared for our client’s for almost 16 years.  In every assignment Tina has demonstrated her extraordinary caregiving skills, and compassion in providing exceptional care to all clients.  No matter what level of care Tina is assigned, she has handled it with professionalism along with being caring and engaged.  This CAREGiver always takes the lead to make her client’s lives easier and provides them the feeling of being comfortable and safe.

Most recently she has been caring for a client with advanced dementia behaviors and dealing with family dynamics.  Tina never thought twice about it, she jumped right in taking the lead and applying what she has learned in training.  Tina loves a challenge, her passion for her work is evident by her interaction with her clients and she has never complained.

There have been times, when we called upon Tina to mentor and train CAREGivers on different techniques in working with dementia and bedbound clients.  Her ability to lead and instruct caregivers is remarkable.  She is mindful of what is required from her and she has maintained a positive attitude and in doing so we have received positive feedback from our CAREGivers.

Client testimony:

"My husband has been suffering from dementia.  The home instead caregivers have been great.  In the beginning they were able to take him for walks and interact with him.  Despite everyone’s efforts, sadly my husband has deteriorated and is no longer able to interact with the family.  His behaviors have gotten worse, and it has been difficult for everyone involved.  The team at Home Instead have remained professional and have been providing my husband with the best care possible. Thank you, Tina for the wonderful care you have provided my husband.  I am grateful for Home Instead team."

Tina has exceeded our expectations and she has remained flexible to whatever changes are asked of her schedule and she has graciously accepted extra shifts outside of her availability.  She is truly amazing.  Her hard work, dependability and flexibility never goes unnoticed and will remain an asset to the office staff.  Congratulations Tina on a job well done.  We are proud to have you as part of the team!  On behalf of the staff at Home Instead, it is with these qualities that you are worthy of this quarterly award.

Alba 3Q21

Alba C. - CAREGiver of the 3rd Quarter 2021

Alba has been a dedicated CAREGiver working with Home Instead.  She has demonstrated what the “team giving” concept is all about.  She has done an outstanding job in her duties and has demonstrated a superior work ethic. 

She is always accommodating and willing to go above and beyond in whatever is necessary to service our clients.  We can always rely on her to cover any shift no matter how complex.  Here are a few words from grateful clients & families:

“The care that Alba has provided for my mother goes beyond exceptional.  From the first day, Alba has been polite, pleasant, and always treats my mom with respect and kindness.  My mothers first language is Spanish, and Alba has been respectful of that.”

We have been very grateful for the home instead team.  Alba has been one of many great caregivers that has helped my wife.  She enjoys her job, is always busy, personable, and has a pleasant personality.  I am comfortable in knowing that my wife will receive the best care possible.  Thank you, Alba.”     

“Alba has been a great caregiver.  Her down to earth personality makes it easy to be around her.  She knows what to do when she arrives and is always willing to help run an errand.”

Alba has been a valuable member of our team and has been an exemplary CAREGiver.  She is always professional and willing to help.  She has an extremely big heart, is reliable, dependable and wants to make a difference in her clients lives, one shift at a time.  On behalf of the staff at Home Instead, it is with these qualities that you are worthy of this quarterly award.  Congratulations on winning CAREGiver of 3rd Quarter! 

Patty Flores - 2Q21 Caregiver of the QTR

Patty F. - CareGIVER of the 2nd Quarter 2021

In the past year Patty has greatly impacted the lives of our clients, CAREGivers, and staff.  She has demonstrated her outstanding work ethic and her innate ability to form immediate relationships, and her willingness to go above and beyond in whatever is necessary to meet the client’s needs.

Patty is a valuable member of our team.  She has worked with a multitude of clients, and she genuinely brings a positive attitude to everything she does.  She is patient, caring, and has risen to the occasion.  No matter how difficult things get, she has always accepted challenges with grace and kindness.

She constantly demonstrates her dedication and passion as a CAREGiver at Home Instead.  We admire her level of professionalism, reliability, dependability, and punctuality to all her shifts.  Patty always communicates with the office and keeps us updated regarding any changes in the client’s condition and safety. 

Patty is consistently looking to improve her skills to give her best to all clients.  She seeks training and appreciates the positive feedback.  Here are some testimonies from her client’s indicating her compassion and dedication in improving the quality of life for the clients and families. 

One daughter said, “My mother loves Patty and looks forward to her weekly visits.  Patty is trustworthy, she listens to my mother’s wants and needs and goes above and beyond to make her happy.  My mother has 4 girls and often refers to Patty as her 5th daughter!”

One spouse said, “Patricia always goes out of her way to make sure that my wife is comfortable and well cared for.  She is a compassionate person and good listener.  I am pleased that she is a member of my caregiver team.”

Patty is a superstar CAREGiver, who truly shows what it means to be a team player.  On behalf of the staff at Home Instead, it is with these qualities that you are worthy of this quarterly award.  Congratulations Patty on winning CAREGiver of 2nd Quarter 2021!  

Becky Guerra

Becky G - CAREGiver of the 1st Quarter 2021

We wish to congratulate our Caregiver Becky!  Becky has been an outstanding caregiver at Home Instead by providing clients with dependable and reliable care.  Becky’s empathetic and caring heart shows through her dedication and compassion.  She is always willing to help when needed and she has made a significant impact in the lives of her clients over the 12.5 years she has been an employee at the Covina Home Instead!

The staff has had the opportunity to work with Becky and have seen her compassion and concern as she has worked with clients.  She always has a smile on her face, even during tough situations.  Becky has been given difficult assignments to include Alzheimer’s, drug addiction, and overnights which require a lot of patience and adaptability.  Becky has worked with a wide variety of clientele and she has adapted quickly to each client’s needs.  On one special assignment, Becky provided couples care. The wife had dementia which proved to be challenging, but Becky continued to provide the best care possible to make her clients feel secure, safe, and respected. 

Here is what some of our clients have shared:

We needed help with care for my elderly parents, who were quite frail and forgetful.  Home instead was great in finding the right caregivers that were a perfect fit for my parent’s personalities.  Becky was very helpful, courteous, and patient.  She helped them with personal care, shopping, cooking, cleaning, and driving.  Thank you for your amazing services and exceptional care!

Home Instead caregivers provided outstanding care to my ill father.  Becky was part of that team; she was kind, caring, and professional in all aspects of their services.  They treated my father as if he were a friend or family member.

We are fortunate and proud that Becky is part of our Home Instead team.  Becky has a giving heart and does not think twice about responding to client’s needs.  Becky, you have made an impact in many of our client’s lives and you demonstrate what true caregiving is all about.  We appreciate your hard work and dedication.  Thank you for your genuine service and compassion. Congratulations!

Julia Guerra 4

Julia G. - CAREGiver of the Year 2020

Over the past 15 years, Julia has been a devoted, compassionate, and extremely reliable CAREGiver with Home Instead.  Over the years, we have seen Julia transition from providing simple companionship responsibilities to much more complicated, constant care which has enabled all her clients to live high quality independent lives.  For the past 10 years, Julia has primarily been serving one client, Ruth, who is now 98 years of age.  Julia has been extremely dedicated to Ruth by providing her daily care, seven days per week and rarely missing a shift; she did this, while providing daily care to her own mother!  Not many caregivers would give up every single day of the week for anyone outside of their family.  But after 10 years, Julia and Ruth are like family!

For the first 9 years, Julia made sure that Ruth was able to live independently by providing daily safety monitoring, love, and loyal companionship.  She engaged Ruth physically and cognitively by accompanying her to church services, doctor appointments, and errands.  Julia is meticulous when it comes to Ruth’s care needs and has been quick to notify the office staff of any change in Ruth’s condition and has always executed the client’s care plan to the fullest. She has provided Ruth with some great tips to reduce swelling in her feet and provided her with techniques to shower safely.  2020 has been a challenging year for Ruth as she has struggled with her health, but Julia has never wavered and worked diligently to return Ruth to better health and independence.  Julia did not hesitate when Ruth needed much longer hours of care in her recovery; she immediately accommodated her personal schedule to respond to the need.  On numerous occasions, Ruth’s family has expressed their gratitude for our services, especially Julia’s commitment in caring for their mother all these years.  A word from our client’s two sons follow:

“Julia has provided the best attributes of Caregiving for my 98-year mom over the last 10 years with Home Instead by offering attentive, compassionate, dependable companion and personal care.  We started with Home Instead after a major femur fracture and 3-month rehabilitation before coming to Home Instead.  Julia helped our mom by getting her started in the morning with meals, errands, housekeeping, and other help as my mom could not drive anymore. Recently, our mother’s heart was not working as well.  On my mom’s doctor visit, the doctor asked Julia to take her to the ER where they determined she needed a pacemaker.  After the installation of the pacemaker, more complications developed which required my mother to be in the transitional care unit at the hospital for 1-month until they could release her back home.  Now, every day my mother is getting stronger and stronger at home.  Julia is providing personal services and companion care. Home Instead has transitioned other caregivers into the home to support Julia on shifts and help with my mother’s needs.  Julia said to me ‘when clients get me, they get me.’  She then said, what she meant is that she is loyal, dependable, committed and will take care of her client’s needs like a best friend forever.  Julia and Home Instead have provided a caregiving plan where both my mother and our family can still have a great quality of life and enjoying each other.
We are lucky to have Julia and Home Instead for my mother’s care as she has always wanted to be able to continue to stay in her Home for as long as possible.”

Julia, you have been such an incredible asset to the Home Instead team and we appreciate all you do. You are a reliable, loyal, and compassionate member of our organization.  We are amazed and so proud of your commitment and devoted daily hours of service to our dear client Ruth. Julia, you truly represent the ideals of service excellence that we continue to aspire to at Home Instead.  Thank you for your genuine service and compassion.

It is with great pleasure that we present Julia with the Home Instead’s caregiver of the year award for 2020.  You have certainly earned it and we could not be prouder of you and your accomplishments!
Rachel CG 3Q20 v2

Rachel M. - CAREGiver of the 3rd Quarter 2020

Home Instead Senior Care Covina is excited to announce Rachel as our CAREGiver of the 3rd Quarter. Rachel is caring, attentive, hardworking, and has developed strong relationships allowing her to adapt to any situation and provide the best quality care to all her clients as needed. Over the years, we have assigned her some unique and complex shifts such as clients needing bedbound, dementia and addiction support. Her caring nature and positive attitude have never wavered. She has always excelled in each situation, seeking ways to problem solve and make her client’s feel relaxed, comfortable, and safe. Her positive attitude has allowed her to utilize her caregiving skills to persevere through difficult challenges with success and professionalism.

During peak COVID-19, our agency received a call from a spouse who was having a difficult time in finding care for his wife who was suffering from severe dementia and behaviors. We immediately assigned Rachel to the shift and had complete confidence in her abilities. With no hesitation, she immediately assessed the situation and jumped right into her caregiving tasks. Rachel is the exemplary image of Home Instead’s approach to customized caregiving with dignity, compassion, and client safety.

Most recently, a son wrote describing the care provided for his late mother who was our client for more than 3 years. “My mother, Katherine and my whole family were fortunate to have Rachel who provided care to mother for three years. Rachel made the transition into her gold years easier, not just by being her caregiver, but assisting her with so many things and each day leaving a smile on my mom’s face. For us, Rachel became more than mom’s caregiver, she became her companion, her confidant and more than anything else…her friend. Rachel was a Caregiver Par Excel lance, and we were very grateful for her and home instead services.”

Your hard work, dependability, and flexibility in taking shifts outside of your availability never goes unnoticed and will remain an asset to the team. Rachel, we appreciate your hard work and dedication. It is with these qualities that you are a worthy of this quarterly award. Congratulations on a job well done!
Monique Parker v3

Monique P. - CAREGiver of the 2nd Quarter 2020

Congratulations to Monique on her accomplishment as CAREGiver of 2nd Quarter 2020!  She understands what it means to be a valuable team member and has stepped into her role like a true professional.  Monique is compassionate, caring, respectful and always loves to learn.  She is proactive and always looking for ways to engage and provide care to her clients. Due to her loving nature, Monique receives compliments and praises for the care she has provided from both clients and family members.  Monique continues to not only care for her own children and mother but has been a LOVING CARGIVER to our clients.  She has worked tirelessly and graciously accepted shifts and been available to be on-call to care for any client.  She is always willing to assist a fellow caregiver and staff to make sure we as a team deliver the best care to our clients!

Most recently, one daughter described her mother as stubborn and not willing to engage or accept help.  Monique was assigned and in less than two weeks the daughter informed that Monique had transformed the environment the client lived in and the daughter noticed that her mother more physically and mentally engaged.

Another client wrote: “The day Monique came into my life is the day my life changed for the better.  Imagining my life with a caregiver depressed me and when I finally made the decision to ask for help, I was very anxious and truly miserable. From the very moment we met I knew life was not only going to improve, it was going to be fun!  Monique’s bright friendly smile and easy-going demeanor totally put me at ease. She jumped right in and immediately started predicting what I needed and taking care of things before I even realized I needed them done.  Monique eradicated my feelings of guilt about asking or expecting someone to do things for me while I sat idle. I realized after our first day together that Monique and I had already formed a bond. I was looking forward to seeing her instead of dreading a caregiver in my life as I thought I would. Monique opened-up my world. I had been stuck at home for months, depending on others to drive me. Monique was happy to take me places and always had a way of putting my needs first above all else. Something no one has ever done for me, besides my devoted husband. Thanks to Monique my husband came home to a happy fulfilled wife rather than an exhausted, sick, and frustrated cancer patient. Monique always showed how much she cared. I was sad when COVID hit, my husband started working from home, and having Monique was not an option. I felt like I lost my independence all over again. Thankfully, I did not lose a friend.” 

Monique’s unique, extraordinary caregiving skills, and direction has made a positive change in the way she provides services for our clients.  Her years of caregiving and her positive outlook has allowed her to serve her clients with passion and a servant’s heart.  Her hard work, dependability, and flexibility in taking work outside of her availability never goes unnoticed and will remain an asset to the office staff.  Congratulations Monique on a job well done.  We are proud to have you as part of the team!  Thank you, for brining joy and happiness to our clients and giving our families a piece of mind.  On behalf of the staff at Home Instead Senor Care®, it is with these qualities that you are worthy of this special recognition!

Krittaya C 1Q20 v4

Krittaya C. - CAREGiver of the 1st Quarter 2020

We are honored to announce Krittaya as our CAREGiver of 1st Quarter 2020. She has shown an innate ability to form immediate relationships and is always willing to go above and beyond what is necessary to meet the needs of her clients. She is courteous, patient and thorough in her observations regarding our clients’ medical, cognitive and overall wellbeing. Krittaya consistently demonstrates attention to detail and documentation by reporting anything that requires monitoring and/or action by staff, family and medical personnel.

In working with dementia clients, this can at time be difficult but Krittaya has been amazing, jumping right in taking the lead and applying what she had learned in training into her work to keep her client safe and never complained about her shifts. The positive impact she continues to have on our clients and their families has been best appreciated by one daughter:

“When my Mom first started with Home Instead there were several changes in the beginning of which she did not adjust to well. When Krittaya was introduced we kept an open mind that they would be a good fit for each other, and they were. Since then my Mom and my-self have become very attached to her. I love to see how my Mom lights up when she talks about her and their time together. I know she looks forward to each time Krittaya comes to her home. Occasionally I stop by when caregivers are in the home and the compassion and care I see from Krittaya is overwhelming at times. Krittaya has given me a great deal of peace that I have not felt in a long time. I want the best for my Mom and Krittaya is definitely a huge part of that. Krittaya has been a Blessing to my Mom, Me and the rest of my family. We are so lucky and that she has come into our lives.”

Even with the many personal demands in her time, she has always been able to go the extra mile in meeting and exceeding the expectations of our clients. She has remained flexible to whatever changes are made to her schedule and has graciously accepted extra shifts outside of her availability to meet the needs of our clients and the business. She lives up to and supports the team caregiver model.

Thank you for being an extraordinary caregiver, and showing optimism, compassion, trust and kindness through all your interactions with everyone. You are trustworthy, reliable and an asset to our team. Keep doing what comes natural to you and continue to make a positive impact in people’s lives! On behalf of the entire Home Instead Senor Care Team, it is with these qualities that you are worthy of this award.