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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Our Promise

Proudly Serving Aging Adults & Their Families

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

Meet Our Team

About Us

Malorie and David Hill, Owners

Malorie and David Hill, Owners

mhill@homeinstead.com

Malorie Hill, Co-Owner/C.A.O.

david.hill@homeinstead.com

David Hill, Co-Owner/C.E.O.‚Äč

Today their Home Instead Senior Care businesses Jax Home Health Inc., Prestige Home Care Inc., and Magnolia Home Health LLC employ close to 600 full-time and part-time employees. Theirs are among the top three largest of the Home Instead Senior Care operations, which consist of over 1,100 offices in 12 countries.

Looking for an opportunity to work together and own their own business, Dave and Malorie decided to combine their specific areas of expertise in the growing healthcare field. The Hills were impressed with the professionalism and sincerity exhibited by the Home Instead Senior Care corporate staff in Omaha, Nebraska. Thus began what has turned out to be a truly rewarding adventure of developing into one of the top three owner/operators of Home Instead Senior Care's network of franchise business owners.

Native Buckeyes David and Malorie have had their office headquarters located in Jacksonville Florida since 1997. They also have offices in Saint Augustine FL., Palm Coast FL., Mason OH., Savannah GA., and Hilton Head SC.

The Hills purchased two existing Home Instead Senior Care offices located in the suburbs of Cincinnati Ohio in 2012 to add to their three Home Instead Senior Care offices located in Northeast Florida. "We loved the idea of expanding our quality-first home care business to the state where we spent over 40 years of our lives".

Once again, the opportunity to grow Home Instead remarkable services presented itself in 2019 and the Hills added the Savannah GA territory which included Hilton Head SC and neighboring communities in Beaufort and Jasper Counties.

Doug Myers, Chief Operating Officer

Doug Myers, Chief Operating Officer

doug.myers@homeinstead.com

Doug serves as Chief Operating Officer for three Florida franchises of Home Instead Senior Care; Duval, St. Johns, and Flagler Counties. He was born and raised in Jacksonville and has over a decade of home care experience. His role is to oversee all of the day-to-day operations performed by the office staff. These responsibilities include assigning and directing work, planning, appraising performance, coaching employees' performance, addressing complaints, and resolving problems.

Megan Davidson, Chief Financial Officer

Megan Davidson, Chief Financial Officer

mdavidson@homeinstead.com

Megan serves as our Chief Financial Officer for the Florida and Ohio franchises owned by David and Malorie Hill. Megan initially joined Home Instead Senior Care as an Administrative Assistant to support the Executive Team and the Accounting Department with various administrative tasks. She moved into the Accounting Specialist position and then became Director of Finance, while continuing to take on new and more complex tasks as her position grew and developed. Working in each position in the Accounting Department has given her a true understanding of every step of the billing and payroll processes. As C.F.O., Megan works closely with the owners and the other members of the Leadership Team to keep Home Instead Senior Care the agency and employer of choice.

Lisa Atkinson, Chief Marketing Officer

Lisa Atkinson, Chief Marketing Officer

lisa.atkinson@homeinstead.com

Lisa Atkinson serves as Chief Marketing Officer for three Home Instead Senior Care Florida franchises. She brings over twenty-five years of experience in the healthcare industry and embodies effective communication and interpersonal skills. In addition to directing the development of new business, Lisa facilitates the formulation and implementation of new business strategies and develops relationships and partnerships throughout the Duval, Flagler and St. Johns County territories. As C.M.O., Lisa works closely with the Marketing Team, Leadership Team and business owners to seek out opportunity and fuel growth throughout the Florida market.

Allisa Johnson, Office Manager

Allisa Johnson, Office Manager

Allisa.Johnson@HomeInstead.com

Allisa started with Home Instead Senior Care in 2012 as Client Care Coordinator. She now serves as the Office Manager for both Flagler and St. Johns County. Her primary duty is to oversee office operations and staff. Allisa is a native Floridian. She was born in Daytona Beach, raised in Bunnell, and lives in Flagler County. Allisa has a Bachelor of Applied Science (BAS) degree in Supervision and Management. While attending school she worked as a CAREGiver and has been involved in many aspects of the healthcare field for more than 15 years.

Helen Balz Brown, Client Relations Manager

Helen Balz Brown, Client Relations Manager

hbrown@homeinstead.com

The position of Client Relations Manager completes an important link between potential clients and the marketing staff. Helen is responsible for Duval, St. Johns and Flagler Counties. She works closely with the marketing team as well as senior management to maximize our efforts with our provider network as well as the community.

Helen is a graduate of the University of South Carolina (Go Gamecocks!!) and has over a decade of experience in the senior care industry.

Jennifer Hill, Home Care Consultant

Jennifer Hill, Home Care Consultant

jhill@homeinstead.com

Jennifer began her career with Home Instead Senior Care as a CAREGiver and as much as she enjoyed caring for her clients, with a little nudge from management, she decided to fill the role of Home Care Consultant for our St. Augustine office.

She develops relationships with referral providers and educates the community about our services. This young lady proudly wears the title within our organization as "Mover and Shaker". Jennifer doesn't know many strangers and loves networking with her many referall provider groups she belongs to.

Among her many duties, she performs care consultations for our new clients and does her very best to make certain folks are comfortable with moving forth with their care needs.

Jennifer is a graduate of Jacksonville University and has been with Home Instead since 2006.

Terri Mullis, Home Care Consultant

Terri Mullis, Home Care Consultant

terri.mullis@homeinstead.com

Terri, who was born and raised in the Palatka, FL area, has become a familiar face in and around Palm Coast, Florida.

She represents Home Instead Senior Care as a Home Care Consultant for our Palm Coast office, making friends and acquaintences everywhere she goes. Terri's responsibilities are developing relationships with referral providers and educating the community about our services. She not only performs care consultations and assessments for new clients but also serves on many committees benefiting the elderly and engages in several community projects for seniors.

Terri is a graduate of University of North Florida, and has been an educator and consultant for over 32 years.

Maya Mehanna, Client Care Coordinator

Maya Mehanna, Client Care Coordinator

Maya.Mehanna@HomeInstead.com

Maya serves as a Client Care Coordinator for the St. Augustine/Palm Coast territory. Maya’s passion for helping others brought her to Home Instead in September of 2019. After years in the field of education as a classroom teacher and an administrator, she decided to make a change in her journey and pursue an opportunity with Home Instead so that she could work directly with clients and their families to support their care needs. Maya performs care consultations, builds relationships with her clients and their families, and fosters that relationship to facilitate continued care.

Wendy Messinger, Lead Service Coordinator

Wendy Messinger, Lead Service Coordinator

Wendy.messinger@homeinstead.com

Wendy’s background is varied and filled with adventure. She has a diverse background in healthcare as well as hospitality. Originally from Pennsylvania, she has lived in Georgia and Florida, relocating to St. Augustine in 2014.

Heathcare is Wendy’s passion. She came to Home Instead in 2010 as a CAREGiver and now enjoys the challenging position of Lead Service Coordinator.

Wendy has experience as an admissions & marketing director, social service director and as a private caregiver. She lived with her mother for 30 years, following the passing of her father at 56 years young. In her mother's later years she was not only her best friend but her mother’s caregiver. Her second passion is for animals and animal rescue. She volunteers with Ayla’s Acres No Kill Shelter.

June Lester, Service Coordinator

June Lester, Service Coordinator

june.lester@homeinstead.com

Born and raised in Miami Florida, June became part of the Home Instead Team in January of 2018. After relocating to St. Augustine to care for her mother she accepted the CAREGiver position.

June has a a passion for people and is eager to help clients live their best life possible. She was honored to step into the role of Service Coordinator to further assist clients with scheduling and various care needs.

Stacey Blount, Service Coordinator

Stacey Blount, Service Coordinator

Stacey.Blount@homeinstead.com

Stacey has a passion for helping seniors maintain their independence while providing the assistance needed for them to continuing living in their home. Stacey began her Home Instead Senior Care Career as a CAREgiver in 2012 caring for seniors in the Gainesville, GA office. After a few years away serving The Department of Families and Children as a foster care case manager, Stacey has returned to Home Instead as a Service Coordinator or the St. Augustine location.

Born in Gainesville, FL, Stacey is a huge Gators Football fan. She also enjoys time with her family, traveling, and her cat, Vincent.

Ashley Bracken, Human Resources Manager

Ashley Bracken, Human Resources Manager

ashley.bracken@homeinstead.com

Ashley serves as Human Resources Manager for three Florida franchises of Home Instead Senior Care; Jacksonville, St. Augustine and Palm Coast; One Georgia franchise of Home Instead Senior Care, Savannah; Hilton Head, SC, and one Ohio franchise. She was born and raised in Jacksonville and has home care experience since 2016. Her role is to oversee all of the day-to-day operations performed by the office staff. These responsibilities include assigning and directing work, planning, appraising performance, coaching employees performance, addressing complaints and resolving problems.

Tasha Almond, HR Coordinator/Recruiter

Tasha Almond, HR Coordinator/Recruiter

tashaallmond@homeinstead.com

Tasha originally started with Home Instead Senior Care in 2016 as the Director of HR in Tallahassee, FL. She relocated to our area and joined our team as our CAREGiver recruiter and engagement coordinator. Her primary responsibility is hiring compassionate caregivers and coordinating the training that is required. She has an amazing talent to connect with caregivers and provide them the information they need to feel confident in their decision to join Home Instead Senior Care.

Latoya Jones, HR Assistant

Latoya Jones, HR Assistant

latoya.jones@homeinstead.com

Latoya Jones is a Saint Augustine native who began working in the healthcare industry in 2008. After growing up watching her mother and grandmother share their compassion to work with seniors and the disabled, she discovered the passion to help others as well. Latoya began as a Certified Nursing Assistant with the Veterans Administration and later started a career as a residential instructor for visually and hearing impaired students. In July of 2019 she began her role as HR Assistant with Home Instead Senior Care. She is the proud parent of six amazing children and spends much of her free time involved with them.

Joyce Fenstermaker, HR Assistant

Joyce Fenstermaker, HR Assistant

jfenstermaker@homeinstead.com

Joyce Fenstermaker has been part of the Home Instead Senior Care team since May of 2012. She provides administrative and caregiver support for both the St. Augustine and Palm Coast offices. Joyce works diligently along with the staff and CAREGivers to set a professional and friendly tone for both offices. She helps out wherever needed. One of Joyce's passions is to provide holiday joy to seniors with Home Instead Senior Care "Be A Santa to a Senior" program. Working with senior services, local merchants and the Palm Coast community girl scouts has made this a great success.

Originally from Philadelphia (Go Eagles!), she now lives in Palm Coast with her husband Bill. Their two children have blessed them with three beautiful grandchildren.

On any day not working you can find her at the beach.

Jane Kowalski, RN, Nurse Educator

Jane Kowalski, RN, Nurse Educator

Jane was born and lived in Malaysia for her childhood. She then went to England and did her nurse training in London. Jane lives in Florida and has two children. Her professional life has spanned 47 years working in hospitals, schools, assisted living facilities and home health.

Bebe Kelly, Community Educator

Bebe Kelly, Community Educator

bebe.kelly@homeinstead.com

Bebe has been with the Palm Coast office of Home Instead Senior Care since 2011 and has been instrumental in promoting and educating our community about our services in Flagler County. She is very involved within the community as a member of Flagler Beach Rotary Club, several healthcare networking groups, Chamber of Commerce TGIF leads group and Florida Hospital Hospice as a volunteer. Bebe has been involved with senior health and related activities since 2003. She also volunteers her time as a facilitator of the Alzheimer’s Association of North Central Florida providing two Caregiver Support Groups in Flagler County and one group in St. Johns County.

Our Team

Your Home Instead team in St. Augustine, FL possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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