(Change Location)

Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Pitzner 2018

Jim Pitzner, Owner, President

Jim Pitzner is the owner and President of the Maplewood and Mendota Heights franchise offices of Home Instead. Jim’s early experience being a CAREGiver in an Alzheimer's and Dementia facility while attending college at the University of Wisconsin- La Crosse made a lasting impression on him. It was during that time that Jim developed a passion for serving aging adults and is ultimately what led him to becoming a franchise owner for Home Instead. Jim's career has included sales and marketing experience as well as owning his own E-Commerce business for over 10 years.

"I believe strongly in providing excellent service to aging adults in our community. At Home Instead, we are committed to helping aging adults maintain their independence and quality of life with compassion and integrity."

Jim enjoys spending time with his wife Sarah and two sons Cole and Drew.‚Äč He also is the owner of two very large (and furry) Maine Coon cats.

Lisa 2018

Lisa Boerboom, Finance Manager

Lisa started her career with Home Instead as a CAREGiver in 2007. Just a few months later Lisa moved into a Lead Recruitment Coordinator position where for many years she enjoyed managing a team in recruiting, hiring, training and support of CAREGivers. In July 2014, Lisa transitioned into the finance side of Home Instead as the Accounting Coordinator and now more recently into the role of Finance Manager in 2021. Lisa received her Bachelor’s Degree from Bethel University.  Lisa was very close to her grandparents and from a young age knew that she wanted to work with older adults.

Throughout high school and college Lisa worked in assisted living facilities as a dietary aide and an activities coordinator.

Lisa enjoys being a part of a fun team of coworkers at Home Instead and appreciates working for a company whose values align with her own. Outside of work Lisa enjoys exploring new restaurants with her husband, activities with her church, cooking, traveling, trips to the north shore and making memories with her closest friends and family.

Moriah 2018

Moriah Doyle, Director of Human Resources

Moriah joined Home Instead in June 2012. She oversees the Recruiting, Engagement and Training department, which is responsible for hiring, training, and engaging our wonderful CAREGiver staff. She also helps with compliance to our State licensure and corporate standards.

Moriah received her Bachelor's Degree in Psychology from the University of Minnesota Duluth. Her close relationships with her grandparents and great-grandparents when she was growing up inspired her to join the senior care industry when she graduated. She feels that the best part about working for Home Instead are the people – our amazing CAREGivers, our fantastic office team and the incredible clients for whom we have the privilege to provide services.

Outside of work, Moriah enjoys reading, baking, jigsaw puzzles, traveling and spending time with her family.

Jenna 2018

Jenna Sagitaw, Lead Client Services Coordinator

Jenna joined Home Instead in November of 2015 as a Staffing Coordinator, then stepped into The Lead Service Coordinator role. Jenna leads the Client Services (Staffing) Team and On-call Coordinator Team, some of her duties include maintaining CAREGiver and Client schedules and providing support and assistance to CAREGivers and Clients. Prior to joining the Home Instead family she has worked in a medical office setting and has also served as an Office Coordinator in the Home Care Industry. She attended Metro State University.

Jenna has a great compassion and sincere respect for seniors and believes it is a great honor to provide cares for elders. At the age of twelve, her Grandmother who raised her was diagnosed with Alzheimer’s. It was devastating and truly heartbreaking to see her loved one deteriorate so rapidly. She is very proud that her Grandparents instilled such meaningful values into her life. “I love and enjoy working at Home Instead. Even though I am not physically a part of providing hands on cares, I still have a role in caring for our seniors.  This is the most fulfilling work I’ve ever done and I enjoy serving and working with such wonderful people!”

Jenna is a native of Minneapolis, MN. She has two sons, four Grandchildren and a Fiancé,  who she loves spending time with and spoiling the Grandchildren. Jenna loves football, basketball, traditional country and R&B music and her favorite past time is shoe shopping. Jenna is also a Breast Cancer Survivor and is a strong advocate for early screening and educating others on why it so important to take care of yourself.

Penny2021 OPTI

Penny Thomsen, Home Care Consultant

Penny joined Home Instead in June 2018 as a Home Care Consultant. She has degrees in Marketing, Organization Management and Communications with a certification in Medical Device and Pharmaceutical sales. Since she was fourteen and volunteered as a Candy-striper at her local hospital, her passion has been senior advocacy in Healthcare.

At Home Instead Penny appreciates the genuineness and drive of her coworkers. She believes everyone is important for a mission to be successful. She’s also proud to represent a company that truly delivers on what they say they will do and continues to strive to be the best in the industry.  

When Penny isn't working, she enjoys spending time with her adult children, hiking for waterfalls with her rescue dog Brick, doing home improvements and taking trips to see family and friends.

McGrory 2018

James McGrory, Client Care Coordinator

James joined Home Instead in January 2015. He serves as a Client Care Coordinator and previously served as both a CAREGiver and an On-Call Coordinator. James loves getting to know our clients so he can help coordinate quality, personalized care.

Some of James's duties include meeting with potential clients and families to discuss their needs, developing care plans, providing CAREGiver introductions and Quality Assurance visits, and working with other team members to coordinate care.

Prior to joining Home Instead, James worked as a market research analyst for an independent market research firm, and he managed a small cabinet and millwork production company. He is a graduate of St. John’s University in Collegeville, MN.

James and his wife, Martha, have three grown children and love travelling, the outdoors, and music. On any given evening, you may find them at local night club listening to obscure, alt-country music. In the summer, James coaches sprint kayaking for a non-profit youth organization he founded in St. Paul.

Vickie2021 OPTI

Vickie Bjorkman, Client Care Coordinator

Vickie joined Home Instead in 2014 as a Client Care Coordinator. Some of Vickie’s duties include meeting with potential clients and families to discuss care needs, working closely with our Staffing Department, providing Quality Assurance Visits and Phone Calls, client and CAREGiver introductions, updating CAREGivers with change in clients care needs along with keeping clients assessments updated.

What Vickie enjoys most about working at Home Instead is meeting with Seniors and their families and sharing information about Home Instead and the care we provide.

Prior to working with Home Instead Vickie was a sales representative for a custom manufacturer producing many kinds of ornately decorated handmade presentation covers and loose-leaf binders. When Vickie is not working, she enjoys spending time at her cabin, training her St Bernard Rudy to someday become a therapy dog, playing with her 5 grandchildren who bring overwhelming joy to her, traveling and road trips with friends, gardening and finding time to relax!

nicole2021

Nicole Theyson, Service Coordinator

Nicole joined Home Instead in April 2021 as a Service Coordinator. She went to college at Winona State University for her Therapeutic Recreation degree and developed a passion caring for others.  After graduating, she became a Caregiver at a group home and later became a Program Manager.

Nicole enjoys working for Home Instead because she values the importance of caring for our seniors and providing them with the opportunity to remain as independent as possible. She values the knowledge and life experiences seniors can share and teach to others.

Nicole has a fiancé, a step-son and a golden retriever that she enjoys spending quality time with, along with all her extended family and friends.  She also enjoys traveling, going on walks, eating out, going up north, attending sporting events and going to concerts.

JamieG2021

Jamie Gudknecht, Service Coordinator

Jamie joined Home Instead in April, 2019, as a Caregiver and On-Call Service Coordinator. Jamie attended St. Paul College and worked in public service for close to 40 years in Human Resources. Upon retirement, she joined the Home Instead Family – Best Retirement job ever!

Jamie loves helping Seniors stay independent and getting them the help they need to stay active, happy and safe. Working with seniors is a passion and a joy for Jamie. At the end of the day, it is all about helping others.

Jamie enjoys spending time with family and friends. She loves to spend time outdoors playing games, walking and reading a good book.

cory2021 COMP

Cory Ramel, Recruitment Coordinator

Cory joined Home Instead as the Recruitment Coordinator in September of 2017 with a professional background in youth ministry and social work. He believes in the mission of Home Instead and enjoys the variety of people he gets to meet while recruiting (he also loves all of his very fun and hard-working co-workers).

Cory has a wife and three children and enjoys walking, hiking, biking, and playing guitar. He also enjoys going out to movies with friends and discovering fun new restaurants!

Nick Leeves2021

Nick Leeves, Retention and Engagement Coordinator

Nick joined Home Instead in August 2007 a couple of years after moving to the United States from the UK.  Nick had lived in the States before, in Washington DC and later in Marin County California, but now calls Minnesota his home.

Nick holds a National Diploma in Horticulture from Hertfordshire College of Agriculture and Horticulture, St Albans, UK.  Before joining Home Instead Nick worked most of his life in the horticultural industry,

and from 1987 – 2005 I was a Partner and Sales Director in a Nursery just outside London.  That job used to take me to France, Holland and Italy on plant buying trips.  I saw a lot of nurseries and a lot of good food!

As the Retention & Engagement coordinator Nick loves supporting and encouraging our CAREGivers; to see CAREGivers grow in their role and serving our clients to the best of their abilities is truly rewarding.  

Nick loves the detail orientated part of his job: running reports, chasing for documentation, and ensuring policies and procedures are followed.  He also enjoys the social aspect of his job; his co-workers and interacting with CAREGivers.  Nick was a CAREGiver for a year when he first joined Home Instead, so he feels he can relate to the challenges and rewards of the position.

“My own parents are older now, and over the years Home Instead has given me an insight into aging and how to deal with seniors, that I would not have been aware of.”

When Nick isn’t working, he has quite a few hobbies and interests, including walking, yoga, cycling, cooking, reading, history, films, plants, investments / stocks, (watching) soccer, and good restaurants.

Carole 2018

Carole Fagrelius, Training and Engagement Coordinator

Carole joined Home Instead in September 2016, as Training and Engagement Coordinator. She is a graduate of the University of MN with a B.A. degree and has completed graduate coursework in Life Span Psychology from the University of St. Thomas. Carole worked in the senior services industry for almost 10 years as a Home Services Department Manager prior to joining Home Instead. She is passionate about caring for our senior population and supporting and inspiring those individuals who provide care. A native of St. Paul, Carole especially enjoys her work at Home Instead knowing that as a team we provide great support to the community we live in.

Within her role, Carole trains new CAREGivers on Policies and Procedures and on responsibilities of caregiving for seniors in their homes. She also conducts Quarterly Training Meetings and Alzheimer's Training for our existing CAREGiver staff. Additionally, she manages our CAREGiver Mentorship Program and our CAREGiver Continuing Education compliances. Carole loves to spend time with her granddaughter, daughter, son-in-law, and husband doing family activities. Special interests include cooking, gardening, travel, time with friends and siblings and enjoying the family cabin in northern Minnesota.

Laura Schultze OPTI

Laura Schultze, Training and Engagement Coordinator

Laura serves as one of our Training and Engagement Coordinators. She joined Home Instead in 2015 as a CAREGiver and moved into her current position in 2021. Prior to that she had hired Home Instead to help with her mom after a recommendation from Mayo clinic. Introducing her to the distinctive care of Home Instead.

Laura has a Bachelor of Social Work, with a minor in business and psychology. She also attended Luther Seminary in the MDIV department. She started her career as a social worker in a program/shelter for teens. She also opened her own homecare business in which she served seniors, until she was called into ministry. Laura served as a children’s minister for 20 years. Training hundreds of volunteers, parents, kids, and staff over the years, with monthly training/teaching events.

“What I love most about working for Home Instead is our clients!!! Getting to serve them is not work its pure joy. The whole team here puts them first! I also love the team atmosphere where there is always someone here to help, listen, partner, and train.“

Laura loves to read, spend time with family and friends, be on her pontoon, and volunteer. She and her husband Todd have a daughter, Amber and a “grand dog” Bella, who they really enjoy spending time with.

Lynda 2018

Lyn Valentine, Receptionist

Lyn joined Home Instead February 2013. She started as a Caregiver and eventually split her time working in the office assisting in the Recruitment Department. She is now the full-time Receptionist.

“I enjoy talking with Seniors and in general helping people. I enjoy my work at Home Instead, it’s a wonderful company to work for. “

Lyn has a 2 year degree in Legal Administration. She enjoys reading, cooking/baking, walking, movies, cross-country skiing, being at the cabin in Ely, spending time with family, friends, and most of all her son, Blake who is stationed in Japan in The U.S. Navy.

Deb Kurz COMP

Deb Kurz, R.N.

Deb joined the Home Instead team in August of 2019 as Home Care Nurse Manager.

Her nursing experience expands from Pediatric to Geriatrics since 1984 when she graduated from St Mary's in Minneapolis. 

Working for Home Instead provides her the opportunity to work closely with the senior population who she holds a special place in her heart for. Working with others who share the same philosophy is an added bonus.

Deb loves spending time with her five children, their spouses, and her 13 grandchildren. She has a dog, enjoys vacationing in Mazatlan, reading, Netflix, and Sunday family dinners.

Leslee COMP

Leslee Sarazen, Administrative Assistant

Leslee joined Home Instead in May 2014 as a Caregiver. In 2015 she began assisting in the office with paperwork, filing and scanning while continuing her role as a Caregiver. In 2016, she discontinued her role as a Caregiver and became the Administrative Assistant. She enjoys working with Home Instead because of their commitment to helping Seniors to stay independent.

Leslee spent 30 years in the Insurance field as a Business Analyst before going into the retail Liquor business where she spent 12 years as Store Director for Cub Liquor.

She attended Bemidji State College majoring in History. Her hobbies are golf, reading and enjoying spending time with family, friends, and her rescue dog Bella.

Randee McCabe, On Call Service Coordinator

Randee McCabe, On Call Service Coordinator

Randee became a CAREGiver with Home Instead in 2011 and has been serving as the On Call Service Coordinator since 2013. She enjoys the many opportunities this role provides to assist and support CAREGivers, clients, and families outside of business hours. Randee has always enjoyed assisting people and has served as a teacher, student life administrator, and a caregiver.

Randee has a BS in Chemistry and a MA in Higher Education but has learned even more from her interactions with people and their stories. Some of Randee's favorite storytellers include her husband, four children, and very expressive chocolate Labrador.

Isabella 2018

Isabella Osei, Service Coordinator

Isabella started working in the home care industry in 2010 in a variety of different areas. After taking a CNA class in college and going to clinicals she fell in love with caregiving and did it throughout her time in college. Upon graduating, she decided to focus more on health care and has spent the last 7 years in different areas of this field.

She loves the mission of Home Instead and enjoys interacting with the caregivers and clients. Isabella enjoys traveling, cooking, reading and spending quality time with family and friends.

Our Team

Your Home Instead team in Mendota Heights, MN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs. Apply for Senior Home Care Jobs in Mendota Heights, MN.
Click the button below.

Home Care Jobs
Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community