Scheduling Coordinator

Denver South – Littleton, Aurora

We are looking for the next great addition to our team! Are you ready to join a high performing office that will support you and encourage you to be your best? This fast-paced position coordinates care between our Clients and our Professional CAREGivers. Desirable candidates for this position are energetic, level-headed and sincerely passionate about making a difference in the lives of those who really need it. Our services are essential, and this is a Company and position you will feel great about!


  • Group Health Insurance, Vision and Dental
  • 401k Plan w/ 4% company match
  • Generous PTO Program
  • Bonus Program
  • Tuition reimbursement
  • A meaningful career!
  • Opportunity for growth within the company

Primary Responsibilities

  • Answer incoming calls in a friendly, professional and knowledgeable manner.
  • Contact, engage, enlist, and schedule professional CAREGivers to Clients based on needs, ability, and location.
  • Create and maintain Client and CAREGiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
  • Monitor, mediate, and log all client and CAREGiver activity utilizing our software system.
  • Enter and maintain accurate client and CAREGiver records in the software system.
  • Follow up on CAREGiver and client concerns as needed.
  • Demonstrate open and effective communication with colleagues, CAREGivers, clients and family members.
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Company Profile

Home Instead overall is the world's largest provider of non-medical home care and companionship services for seniors, with more than 1,100 independently owned and operated franchises in over 14 countries.

Our company is built upon a set of core values, including honesty and integrity. These values have been instrumental in our success. You will be working with an experienced and dedicated group of professionals who have helped Home Instead excel into one of America's fastest growing and respected companies as recognized by the Denver Post, Denver Business Journal, The Wall Street Journal, Entrepreneur Magazine, and Time Magazine.

We have just begun our 24th year in Denver. If you want to join the best, are passionate about people, and want to make a difference, please apply.

Position Qualifications

  • High integrity
  • Excellent customer service skills
  • Willing to learn!
  • Excellent organizational skills and attention to detail
  • Strong computer and typing skills (60 wpm preferred)
  • Excels in a fast-paced environment
  • Flexible
  • Can perform with a sense of urgency
  • Enjoys working as part of a team
  • Sense of humor
  • Complete a criminal background, MVR, drug screen & reference checks
  • Passion and knowledge of aging adult population preferred

To Apply: Please submit a Resume and application by October 15th, 2021

  • Job Type: Full-time
  • Salary: Base + Bonus based on performance

COVID-19 considerations:
The health and well-being of our professional CAREGivers, Clients and staff is essential. We have modified our office and workspaces to social distance and have adopted technologies to support this as well. Temperatures are taken daily. Vaccines are required.

Each Home Instead franchise is independently owned and operated.

Start Here to Explore a Career in Caregiving

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Home Instead has joined forces with Honor to provide Care Professionals with performance-based pay and choice of jobs to build the ideal schedule. Join Home Instead's extended team at Honor by starting your application.

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CAREGiver℠ Application Experience

Submit the easy online application and your local office will contact you to discuss next steps! The process consists of an interview, drug screening and background check. If you have any questions during the process, don’t hesitate to call your local office.
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