Home Care Benefit

Our Promise
Proudly Serving Aging Adults & Their Families
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
Meet Our Team
About Us

Darrell Doane, Franchise Owner
After a long history in marketing with medical companies, in 1996 Darrell and his wife Susan decided to purchase the local Home Instead franchise. Darrell's success has been chronicled over the years with several industry and franchise awards, but in the midst of such accolades, his top priority has always been giving back to the community. This genuine compassion for the well-being of others is especially evident in the time he and Susan contribute to the local Boys and Girls Club, and the American Heart Association. Today, this franchise includes Home Instead offices in Memphis (TN), Southaven (MS), and Oxford (MS).

Ken Cope, President

Blair Draughon, Vice President of Operations and Finance
“I alone cannot change the world, but I can cast a stone across the waters to create many ripples.” – Mother Teresa

Clare Evans, HR Director

Latrisa Smith, EVV Billing Coordinator

Tonyia Simpson, Billing Specialist

BJ Allen, Scheduling Coordinator

Felicia Miller, Recruiter

Connie Skutt, Client Case Manager

Phillip Kennedy, Client Care Coordinator

Mary Alexander Satterfield, Home Care Consultant

Bobbie Farjallah, Director of Facilities
Carilisa Works, Accounting Assistant
Our Team
Your Home Instead team in Memphis, TN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.
When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
