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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Our Promise

Proudly Serving Aging Adults & Their Families

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

Meet Our Team

About Us

Robert - President

Robert, President

Rob Costello is the President of the local Home Instead franchise that covers Palm Desert, Palm Springs and surrounding cities. His local office has proudly been providing excellent service to seniors since 1996.

Rob has the passion to help others and make a difference in the community, which has helped him develop a highly motivated staff and become one of the leading home care providers in the country. He believes it is important to give back to his community and participates in causes that are important to those needing support with their loved ones. The Home Instead Senior Care office and team help assist seniors with all of their home care needs, allowing them to remain independent in their own homes as long as possible. Home Instead's staff of excellent caregivers can also provide specialized help with Hospice, Memory diseases and individuals with various disabilities.

Our mission : "We are committed to providing the highest quality of care with integrity and compassion" Our Staff is made up of the most dedicated caregivers in the desert. Which are all State certified, insured and trained. We are extremely proud of our team at Home Instead Senior Care.

Renee - Office Manager / Billing

Renee, Office Manager / Billing

​Renee's primary responsibility as Office Manager is to ensure that our office staff exceeds the expectations of every client and family member with whom we work. She works closely with our office staff and CAREGivers to ensure that we provide quality services to our clients. She knows the Home Instead mission well. Along with maintaining the day-to-day office activities, Renee also shares responsibilities of meeting with prospective clients to answer their questions and address their needs. We are fortunate to have her as one of the leaders on our team.​​

Nathan D. - HR / Caregiver Retention

Nathan D., HR / Caregiver Retention

​Nathan is a local resident of the valley and resides here year-round! He has been working in the home care industry for the last decade, doing everything from caregiving to admin work in our office. Nathan came to our Home Instead team in 2016 as a CAREGiver and is now responsible for onboarding our new CAREGivers. He keeps up with the ever growing demand for excellent, highly trained and compassionate CAREGivers for our clients! Nathan loves his job and said, "I couldn't be happier to be a part of the Home Instead Senior Care team and this is an amazing company to work for!"

Christina C. - Quality Assurance / Client Care

Christina C., Quality Assurance / Client Care

​Christina is a native of the valley and a proud mother of two (ages 2 and 15). Christina went to medical college for administration, but her compassion led her to caregiving. Soon after, Christina would shift her talents to become the lead Office Manager at a corporate home care agency with more than 300 clients. We are proud to have Christina leading our Quality Assurance program at Home Instead Senior Care. Her goal is making sure our clients and their families are provided with the utmost care and to ensure that any change in needs is always met with the best CAREGivers possible.

Gloria - Client Care / Scheduling

Gloria, Client Care / Scheduling

​Gloria first came to Home Instead Senior Care in 2017 as a CAREGiver. Due to her compassion, Leadership skills, effective multi-tasking skills, and a decade of Caregiving experience she was quickly placed in office as a client care coordinator and scheduler.

A Coachella Valley native, Gloria has devoted herself to make a difference with our seniors through Caregiving for almost a decade. Her experience working in facilities and home settings has been a great asset to our team. Coordinating, managing and scheduling all of our clients and caregivers has allowed her to flourish at Home Instead Senior Care. Gloria has brought the culmination of her experience to our Home Instead team through her passion in making a difference in our community.

Alondra - Scheduling Assistant / Client Care Assistant

Alondra, Scheduling Assistant / Client Care Assistant

​Alondra is part of the Client Care Coordinating and scheduling team for our Home Instead Senior Care office. Alondra comes with certifications for a medical assistant, phlebotomist, and licensed and certified pharmacy technician. Through the years, she has worked as a caregiver, pharmacy technician, and medical assistant. Her knowledge, experiences and work ethic have been a great asset to the team, as well as her love and compassion for the community being served. She has been a Coachella Valley resident since for the past 14 years.

Beverly - Quality Assurance

Beverly, Quality Assurance

​Prior to Home Instead Senior Care, Beverly was a Senior Lead for a leading company's Outsourcing Department and was responsible for a team of 8, as well as oversee their work performance, quality and training of new employees. Beverly first came to Home Instead in 2008 as a lead caregiver to join her sister Regina, who was already on on board as one of the office staff. Beverly now helps lead our Quality Assurance Department which insures that all of our clients are receiving the best care possible.

Our Team

Your Home Instead team in Palm Desert, CA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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