Chattanooga (Change Location)
Latest Reviews & Testimonials
It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.
Read what other families in Chattanooga, TN have to say about Home Instead!
Sara does a wonderful job!
Working with Home Instead in Cleveland, TN, has been easy and meets the needs of my grandmother and I, even though I live far away. Sherry has been wonderful throughout the entire process from signup to daily needs or concerns.
Simone, Ashley, and Mindie do an excellent job on a daily basis with great communication, kindness, and compassion. Thank you all!
William Holland was a great care giver for my husband. My husband’s daily needs were met to my satisfaction. He was great at interacting with my husband both in conversation and doing things together outside of the home. Good cook! Wonderful humor & conversationalist.
Yong Bird was also a great caregiver for my husband as well as someone who enjoyed doing house keeping, laundry, helping my husband to make his bed and other essentials. Yong enjoys walking and this was a common event for them as the weather allowed. She, too, is a wonderful conversationalist. Both of these folks have been a blessing to us.
Home Instead had someone out to our home for an evaluation on Christmas Eve. Everyone involved in my husband's care was caring, respectful and compassionate. I would not hesitate to have them back should the need arise.
Debbie my mothers caregiver has been taking care of her for years now. She has been so helpful with her care and well being. Debbie has helped so much with her willingness to change her hours to get mother to her appointments and safely back home.
Our family has been customers with Home Instead since 2016. Our goal was to get our very elderly Mom (95+) the daily help and assistance she needed to stay in her home (her most ardent wish).
Home Instead Chattanooga duly dispatched Debbie who has been with our Mom the entire time. There are many good words to describe Debbie and her work: cheerful, efficient, organized, patient, kind, and adaptable (among other positive things).
The Home Instead office has provided helpful and timely communication and in general gets high marks for administrative support.
The one area we wish they would examine is their Covid vaccination policy. Having an unvaccinated Home Instead employee come into our Mom's home daily is, to be frank, very concerning to us. So how about it, Home Instead staff?
With the exception of the above named issue, we very highly recommend Home Instead for senior care.
My husband is using Home Instead. The caregiver does a great job for us. We've been using them for two months now, two days a week. The service is very good. She comes in and does whatever needs to be done. She's always early, never late, always a good attitude. We just feel loved and cared for. She helps me and she helps my husband. He's bedridden, so she mainly just helps to keep him comfortable. She does light housework. She does cooking. We've been having a lot of company and she jumps right in there and helps us prepare for the company to come. Just whatever she needs to do, she does it. She has a big heart of love.
Home Instead has consistently delivered competent, reliable, and compassionate care to my aging family members. Our recent caregiver was the best I could ever have asked for, and I never had a moment’s concern while she was on duty with my loved ones. Her attitude and diligence are focused on the clients’ interests, concerns, and safety. Home Instead also provided caregivers for these family members when they were in another state. I can say the same about those caregivers as well.
Sarah is an excellent caregiver for my wife and an awesome housekeeper!
We have been with HomeInstead for for four years now and we have been very satisfied. STEPHEN is always on time and does a fantastic job with my husband. STEPHEN cooks, cleans and does laundry. He is an amazing caregiver. I do not know what we would do without him. Thank you STEPHEN.
Home Instead has consistently delivered competent, reliable, and compassionate care to my aging family members. Caregiver Felicia Ramsey was the best I could ever have asked for, and I never had a moment’s concern while she was on duty with my loved ones. Her attitude and diligence are focused on the clients’ interests, concerns, and safety. She communicated well with me also. My family members have now relocated, but Felicia will be remembered as a treasured friend and companion during the time she was with us.
We use Home Instead to sit with our elderly mother after her fall. She’s very happy with Donna G’s service and so are we. Donna takes great care of mom, helps her with her needs, and around the house as needed when she comes over. We are very satisfied with her services. Would recommend Home Instead to everyone.
With Home Instead, my mother was able to stay in her home until she passed away. Initially she was resistant to having someone she didn’t know in her home but the caregivers quickly became like family to her. Their companionship kept her laughing and engaged while they also did the chores that kept the household going (laundry, cooking, cleaning, taking her to appointments, etc). The services they provided were a great relief to me and my sisters since none of us live in the area. She loved all of her caregivers but Sarah, Crystal and Bill all held special places in her heart. They were more than caregivers, they were her friends and companions. She was teaching Bill to play Bridge and he was teaching her and her friends how to play Poker. Home Instead as a company was great to work with and addressed any questions or concerns we had promptly. I cannot thank our care coordinator Sherry B. enough for her support, her visits to check in on my mom and making sure my mom was well cared for. Home Instead was definitely the right choice for my mom and I would highly recommend their services.
Very respectful and reliable. Joey is great with our family and is more than willing to help in any way that she can. I would definitely recommend her to family and friends. It is a relief knowing that she is the person assisting our family in this time of need.
Sarah Cicilio has been a perfect fit for our needs. She takes excellent care of Patricia especially her hair do after shower. Patricia is comfortable with and appreciates her care. Sarah takes on general housekeeping, on her own, and the place is spotless when she leaves. She makes me feel comfortable in leaving to work our Ranch Knowing Patricia is safe and in professional hands. She’s always on time and appears to be happy all the time. We pray she stays with us for as long as we need the help! Sarah is definitely a big help for us.
I'm thankful for Home Instead! I'm glad I have them to come to my home and assist me with my daily living activities. Ashley A. has been such a blessing to have in home and to assist me with everything.
My mother’s name is Betty Gallaher and her Home Instead person is Sara, and she is Wonderful!! We have been using Home Instead for a couple of years after my mom fell and broke her hip. I can’t say enough about the quality of service she has received. Sara and Sherry have been a gift to our family. Thank you for all that you do and please continue the wonderful service!
Claire does an excellent job with my mother! She treats her like family. Claire is very dependable and cares so much about my mom! We all love Claire and I don’t know what I would do without her!
We were blessed to have Kathy assist my wife. Always took the initiative to find what was needed that day and always included time with my wife to keep her active and stimulated. Very effective and always pleasant.
Home Instead helped us keep Mom at home and helped her live and die with dignity. Shannon M. and Kathy P. were there so much at the end they became like family. Mary K. and Serena H. were also long time aides who consistently showed up on time and ready to care. We had used another company before and Home Instead was so much more professional and well run than the other.
Teresa Young is amazing with my granny. We couldn’t do without her help. She helps take care of her cat as well as taking her to the grocery store and shopping when needed. She also keeps the house clean for my granny. We love her!
My caregiver Nancy Cantrell is a very loyal and efficient caregiver. She is dependable, caring, and always puts my needs first. I am very pleased with her.
Alicia does a great job of providing in home care. She is prompt, kind, and helpful.
Dora does an excellent job of providing in-home care. She goes above and beyond! We are grateful for her service!
Sieda B. is an amazing caregiver for my mother. She treats my mother with kindness and respect. I’m so grateful for her and the Home Instead staff.
We had the Home Instead-Cleveland team care for my father during his final weeks. Kathleen was wonderful! - she not only took excellent care of his physical needs, but she spent time talking with him, even though he was only able to communicate via writing notes. Sherry worked to find coverage for us on very short notice when we added an additional day to the schedule. Overall, our experience was excellent. Caregivers arrived on time, and made sure everything was clean and in order before they left for the day. We highly recommend this team.
Home Instead has been a blessing! The kind and caring sitters have taken perfect care of my 92 year old friend... To the point that he doesn't need a sitter anymore... But if he does, we know who to call! Thank you for the excellent care!
Home instead has been a great resource for my family in helping with my mom. Our most recent experience Brittney was able to get a caregiver for my mom on short notice. The care giver Diane was very attentive and engaging with my mother. I would recommend Home Instead for anyone in need of caregiving services.
We are so thankful that we found Home Instead. They came through for our family when we needed them to help our father with daily duties and chores at his home. They can be relied on and keeps a good communication dialogue to be sure our needs are met. They have gone above and beyond, as they show true compassion and care for Dad.
My husband, Danny has Parkinson’s disease and has a lot of different issues that make it hard for him to get out and go with me. I did not want to leave him alone anymore to give myself a break and get errands done. Home instead has been excellent with providing me someone to be with him that I am confident with so I can go and get things done and have some time for myself. They were very understanding and made every effort to get just the right person that my husband was comfortable with. Thank you so much Home instead for giving me a chance to enjoy my life again!
Wonderful owners and staff that genuinely care about their clients. They were very helpful in caring for my 88 year old Mother that recently had her knee replaced. I can't say enough good things about the love and compassion that was shown to her during her recovery. Thank you very much and God bless!
Angie is my caregiver, and she cares for me like family. I have had a lengthy illness, and she helps me with everything that I need.
I’d like to express my appreciation for Shirley at Home Instead Chattanooga. She’s so wonderful! She was always tender and loving with my mother who had dementia and then aggressive breast cancer. Shirley has a great sense of humor and a very kind heart. We love her as a family member now. She’s on time, conscientious about doing an outstanding job and doe both cleaning and caregiving in excellence.
My mother passed away this morning. We don’t want to let Shirley go. She’s been such a part of our healing process and brings joy whenever she arrives.
Our dear Mom, Bertie, has always been an independent and self-sufficient lady, but once she quit driving in 2016 we reached out to Home Instead for assistance. It began as just a few hours per week for help for light cleaning and errands, then meals and more. All of our caregivers were fabulous!! Mary Smith, Shirley Elston, and Doris Cothern were especially attentive and provided loving care and companionship..... we could not have made it without these ladies! Unfortunately Alzheimer's forced us to move Mom into assisted living this month, but thanks to Home Instead and these wonderful ladies she was able to stay in her own home for a very long time. I highly recommend Home Instead in choosing the perfect care-giver for your precious loved one.
would highly recommend Home Instead Senior Care to anyone looking for a caregiver for their loved one. Home Instead is the most professional caregiving service in the Chattanooga and surrounding areas. Their staff cared for my Mom for over a year and my sister and I were very pleased with their services. Cherie was a true blessing to my Mom and our family! She went over and beyond her duties and treated my Mom like family! Thank you Home Instead for truly caring for the people who need it most!
I would like to give Home Instead of Chattanooga 5 stars all so employee Marlene Morrow a 5 as well... She is the best with my Nana. She gives her the care and attention that I do. You can't find that anywhere else.
I want to tell you how happy I am to be with Home Instead! Vickie Smith is a Very Good Care Giver as a matter of fact she is Great! If I need anything she does it for me immediately and very well!!! I can always trust Vickie, she is very honest and I never have to worry about her which I very much appreciate it! She cares very much and she really tries very hard to anticipate my needs! She tries to take care of me before I ask her! As soon as she comes in the morning, and she is always on time or a little bit early! She cleans wonderfully and cooks wonderfully and is a great driver and a very sweet person! She always takes good care of me personally!!! She is great and any time I have someone
out I would really appreciate it if you would call Vickie and schedule her for the spot please, thank you.
Simply put, my mom would no longer be able to live in her own home without the wonderful services provided by Home Instead. We are very pleased with mom's caregiver Kathy G., who has given mom tremendous care and compassion on a daily basis. The management staff is always very professional and eager to help.
I've been with home Instead for a year now, I have 3 care takers that I call my friends. They take good care of me and my needs.
About 2 years ago , my mother and father had to move in with us from Savannah, Ga to Chattanooga, Tn due to failing health . My wife and I knew we needed extra hands so we called Home Instead of Chattanooga. What a blessing Shirley and Sarah were to our family. They both have been with us for nearly 2 years and took such wonderful care of my mom and dad . They are both a blessing and are now considered a special part of our family. I would highly recommend Home Instead and consider yourself lucky if Shirley and/or Sarah bless your family as much as they did ours.
The caregivers were fantastic for my mother. They were able to relate to her and make a personal connection. Our situation changed rapidly and staff and management responded from limited care to 24/7 care on the very same day it was requested. I was impressed to say the least. I received excellent advice as my mother transitioned to assisted living. I fully recommend HISC.
My mom has been CARED for by helpers from Home Instead since July 2015. She is by her own admission persnickety, but HI made every effort to accommodate her wishes and match her with compatible Caregivers. She could not have remained in her own apartment as long as she did without these very helpful, caring, compassionate folks. She decided when she "can't remember what to tell my girls what to do" that she needed to go to an assisted living facility. We were ready to have her have HI helpers 24/7 at her apartment, if she had wanted to do that. I really appreciate their reporting of concerns and their willingness to work with Mama to get just the right people for her. I recommend the Chattanooga office to anyone needing in-home senior care!
A month ago, my grandmother came home after breaking her hip, and we had a very nice woman named Blakely Coker come out and sit with her every day. She did more than we asked. She helped my grandmother with her exercises. She even did her laundry because she saw how tired my mom is. I would highly recommend her to anyone who is looking for someone at this place. You won't be disappointed
I love Home instead. Having someone I can depend on to care for my husband so I have some time for myself helps me to regroup and refresh myself. I don’t know what I would do if I was not able to have them here and knowing that my husband is in excellent care makes me feel good about it when I am gone.
Home Instead is nice. I have one lady that comes four days and one lady comes to fill out the rest of the week. For three hours a day, they come into my home and they do light housekeeping for me like the laundry. I am very satisfied; I have no complaints at all. They were not late, but if they had to do that, they would inform me that they are running late. Their rate is good compared to other places.
I have a caregiver from Home Instead -- nothing medical. She always comes in. She does light housekeeping, puts the laundry in, checks the dishes, plays with my dogs, makes my bed, and picks up the everyday nonsense that gets to the house. I don't have to fight with my children now when I need them to take me somewhere or I need this and I need that. I'm very happy. The doctors noticed that I'm a lot calmer, and I don't have the issues I had before.
I feel very lucky to have Home Instead providing their caring services for me. They are very kind and considerate.
I am very happy with services I use. Of particular note is Sam's quick and friendly scheduling and Ruth's abilities with my wife Margaret.
Home Instead has been a great asset to partner with us here at Elmcroft of Hamilton Place. When we need quality sitter or additional resident transportation, Home Instead always comes through. We love Staci!
Home Instead was a life line to me in the last months of my wife's life. She had Alzheimer's and they gave me much needed relief. I'm so grateful! This is a fine organization.
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