Salt Lake City (Change Location)

Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in Salt Lake City, UT have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
May 25, 2023
5-star review - Marilyn A.

Home Instead has been a life saver. I'm so glad I saw the name on their van. They give great care and provide compassion for my sister with sever confusion and a very poor memory. She has the comfort of her home and familiar surroundings and companionship. Your the Best

 

May 25, 2023
5-star review - Wendy W.

Excellent caregivers, very attentive and flexible scheduling of care.

 

May 16, 2023
5-star review - Mary C.

This is a great company, I would highly recommend!

 

March 30, 2023
5-star review - Chris T.

Our family’s experience with Home Instead – Salt Lake City has been top notch! We first met with Sue who took the time to visit with us on multiple occasions. Sue was accommodating and compassionate and immediately connected with our family member. During the first several months, we made some adjustments due to the changing needs of our family member. Sue and the care team staff were very flexible and always made sure we had the coverage needed. The owner of the company, Dannette, reached out to us on multiple occasions to make sure we were satisfied with the care received. We were exceptionally blessed when we were introduced to Tami. As our family member’s needs changed, Tami became the primary care giver for our family member.

Tami is very loving, compassionate, and dedicated caregiving professional. She makes sure our family member eats well-balanced meals each day, takes their daily medications, attends to personal hygiene, and attends medical appointments. Tami goes out of her way to keep our family member active and engaged in life by taking them on drives, visiting parks, museums, senior centers, rec centers, shopping, etc. She is an excellent communicator and keeps our family informed when she has any questions or concerns. Not all people are cut out for a caregiving role, it’s a hard job, but it is evident that this is Tami’s calling in life. Our family member looks forward to seeing Tami every day and she is like family to them and to us! We couldn't ask for better care!! A heartfelt THANK YOU to Tami, Sue, Dannette, and the Home Instead - Salt Lake City team!!

 

March 19, 2023
5-star review - Scott B.

We used Home Instead for nearly a year before moving my mom into a memory care facility and I'm very glad we did. We greatly appreciate their care and support so that we could keep her at home where she was most comfortable. The primary care team, Jodie and Irene, were both great with my mom. They each had their different strengths and would keep her active and engaged. They took her on walks, read to her, watch movies, play games, do memory activities, or do exercises. The office was great to work with too. They were very responsive to any concerns or change in care plans. They would communicate in the event of any coverage and made sure my mom still received great care. I would highly recommend them to anyone.

March 3, 2023
5-star review - Ellie Z.

Excellent care for our mom. Compassionate, caring friendly and so engaging with our mom. Great communication between staff. Ceci was our moms primary caregiver and I would highly recommend her. Our mom truly loved her.

February 28, 2023
5-star review - Ronald E.

We feel very fortunate to have Home Instead supporting our mom following the death of our father. Lovely service providers and companions for my mom at such a delicate and vulnerable time in her life.

February 26, 2023
5-star review - Nancy V.

Our experience with Home Instead caring for my mother-in-law was excellent. Susan was very thoughtful and made sure my mother-in-law got daily exercise. Susan also did a nice job of keeping my mother-in-law's home clean and she spent quality time directly conversing with her.

February 23, 2023
5-star review - Lynn W.

We have used Home Instead for two family members and have been extremely happy with the service. My Aunt's outlook on life has gotten much brighter and she looks forward to watercolor painting with her caregiver. The employees are warm, friendly, and professional and it seem like more that just a job to the employees. Couldn't be happier with how things are going!

February 22, 2023
5-star review - Kathy C.

Our experience with Home Instead has been a God Send. Someone who finally understood what was needed to care for my mother, Dena. Your administrative staff, to our wonder Care Giver, Shona Verner have gone above and beyond what I expected. Your organization knows the true meaning of Care & Responsiblily. Keep up the good work. We truly appreciate all you have done and the care and support you have given my mother.

February 22, 2023
5-star review - Laura W.

We love Home Instead. My husband loves his caregivers. We consider them almost family. They go above and beyond every day.

February 22, 2023
5-star review - Gary E.

Absolutely an invaluable service to allow our aunt to stay in her home. Home Instead is so very friendly, understanding and willing to work with us and help us through this transition time. Could not recommend them enough!

February 22, 2023
5-star review - Sue A.

Home Instead helped me find wonderful care that I needed for my brother. Thank you!

November 1, 2022
5-star review - By Mary C.

I called 24 agencies, all of which were not willing to help me before landing on Home Instead. I was going through a relocation and the owner, Dannette and her team helped support me through the entire process. She really listened closely to my needs and met them all! The highlight of my day was when the Caregivers would come. When someone couldn't make it, they sent their Caregiver Mentor/Trainer, Sarah to come help me. The quality of service was excellent.

August 10, 2022
5-star review - By Brian R.

Very professional and caring people for our parents. Flexible when needed. We love Home Instead Salt Lake City!!

August 2, 2022
5-star review - By Roxana B.

My Mom started needing help in 2014. I engaged Home Instead of SLC to help as I was not living in SLC at the time. Over the years Home Instead has been a Godsend. In 2019 I moved back to SLC to help care for my mom. I started going through my own health issues and I was added to the care plan without an issue. I honestly do not know what I would have done without them. Dannette and her staff provide the most loving care, always professional. The caregivers have become my friends. I promised my mom that I would never put her in a facility. She wanted to stay in her home and I was able to keep that promise with the help of home instead. Look no further if you are looking for care for a parent or even yourself. You will find no better assistance than Home Instead. I love everyone of them and am so thankful I found them.

July 21, 2022
5-star review - By Katherine P.

I am so fortunate that I chose Home Instead of Salt Lake City, Utah, to provide 24/7 care for me for three weeks after my kidney transplant. Their services were professional, caring and compassionate. My home care experience with Home Instead was beyond my dreams! Each home caregiver was highly trained, personable and attentive to my every need.In the three years prior to my kidney transplant, I interviewed and vetted numerous Salt Lake City home care companies. None of them compared to Home Instead, SLC. My 24/7 post transplant home care from Home Instead was crucial for my kidney transplant success. My Doctors and post transplant team were impressed with the quality of care I received from Home Instead SLC. I highly recommend Home Instead of Salt Lake City to anyone needing loving and high quality home care!

May 20, 2022
5-star review - By Lane R.

Home Instead are wonderful! Their staff are hardworking, honest and caring. They will give you or your loved ones the best care! I have the opportunity to work with the staff directly and wouldn’t choose anyone else for my loved ones!

May 10, 2022
5-star review - By Karen F.

I recently moved back to Utah and wanted to continue receiving help in my home but the company I used before I moved wasn't available here. With some help from my daughter, we were able to find Home Instead online and were very impressed with the reviews, so we called them. We were able to get an appointment right away for a FREE consultation in my home, with Sue, and she even helped with ideas to make my living area safer for me. She was so knowledgeable about the services that would benefit me the most & we were able to create a customized care plan that can change as my needs change. I appreciated the fact that she included me, with my daughter, in each step of the process. They matched me up with a wonderful Caregiver named Darcie and she is very professional and reliable. She always has a smile on her face and is so helpful while she is in my home and she always asks me if there is anything extra she can do before she has to go. We have a nice relationship and I honestly trust her in my home. I have to write most things down on a calendar because sometimes I forget appointments but when I see her name on my calendar each week, it makes me happy and excited to know my Home Instead Caregiver is coming.

February 9, 2022
5-star review - By H.P.

No need to look any further! This particular branch of Home Instead is surpassed by none! The owners are phenomenal and genuine in all they do for client and caregiver alike. In short, they are one of a kind and the peace of mind provided in knowing you have chosen the absolute best in the field to support you and your loved one is priceless❣️

June 18, 2021
5-star review - By Jeanne M.

I have been receiving services from Home Instead for over a year now. I have loved working with them. I have had really good aides that help me as Home Helpers. The aides are both hardworking and caring, a wonderful combination! I think they may be spoiling me sometimes, but I think that is just how they roll. We have had a thing or to to work out but they always have dealt with that with complete professionalism both towards me and with the caregivers. Thanks for all you are doing for me, guys!

April 5, 2021
5-star review - By Julie M.

We have had over a year of continuous great service with Home Instead. Not only do the people in the office continue to work with us on changing needs but the in home workers have been such an asset to my dad in his home! This has helped me more than I can say! I don't know what I would do without their support.

February 14, 2021
5-star review - By Aliesha P.
I can't say enough good about this place! When granddad needed the extra care and attention, they were extremely accommodating and understanding. Especially when you consider COVID-19 and the restrictions, they took this very seriously. It's one of the hardest things to trust another person or place to look after those you care about deeply, but I feel very comfortable and reassured having him in their care. Whenever I've had questions, night or day, they have been quick to get back to me. I have always been treated professionally. I would highly recommend them to anyone looking to make the hard decision for those they love most!
November 27, 2020
5-star review - By Gerald C.
Home Instead is an amazing alternative for your aging families needs. They are so good with your loved ones. I am so impressed with how they took care of my Father at the end of his life. Their assistance made it so much easier for my family to be able to still continue to work and carry on with our lives as normal as possible during such a hard time. I highly recommend them.
November 25, 2020
5-star review - By Kylie L.
Home Instead has been such a big help with my mom. We decided it was time to have someone come and help my mom with various things around the house that she was no longer able to do for herself, what we didn't expect was that my mom and her caregiver would become such great friends. The additional support has made my mom happy and that's what matters most to us. Thank you Home Instead.
November 20, 2020
5-star review - By Cameron A.
I couldn’t appreciate the professionalism offered by the friendly staff at Home Instead enough. My grandmother has a unique circumstance, that needed a high level of professionalism and skill to meet her specific needs. Not only did Home Instead meet those needs, they exceeded them with a professionalism that goes beyond their generous pricing. From the beginning working with Bruce, all the way to meeting the caregiver, I couldn’t recommend Home Instead enough.
November 18, 2020
5-star review - By Megan L.

I looked countless places in the Salt Lake Valley to find the right care for my grandma. When looking for a care giver- I wanted honesty, love, and compassion. I found all of those at Home Instead. The care givers and staff there worked with all of our accommodations. My grandma enjoys the care givers and looks forward to their visits. I would highly recommend Home Instead.

November 16, 2020
5-star review - By Rose L.

Home Instead has provided exceptional care to my family. I say family because care started for my grandfather, then my grandma declined and now they are servicing my parents. Over the years they have become apart of my family. The office is always available to hear my concerns and caregivers are exactly what we needed. I've had the same caregiver coming for years and she is hands down AMAZING. I trust them with my family and recommend them to everyone who needs help with their aging loved one.

November 13, 2020
5-star review - By Vaughn T.

We have come to trust the ability of Home Instead to provide our grandma with reliable, professional, and competent care in spite of the challenges posed by the recent pandemic. Their flexibility allows them to respond to our constantly changing scheduling requirements. Because their caregivers truly have a “caring heart” they connect well with grandma and provide her with genuine, compassionate, emotional support. The Home Instead team has a wide rage of skills that enable them to provide sensitive personal care services as well as perform light housekeeping tasks. Our family appreciates the individual strengths of each caregiver: Cindy’s punctuality and reliability; Hortensia’s professionalism and ability to efficiently complete needed household tasks and at the same time spend quality time with grandma; and Sarah’s genuine empathy and compassion that energizes all of her interactions with grandma. Home Instead is an amazing group and we recommend them without reservation.

November 5, 2020
5-star review - By Toni F.

My mom's experience has been very good with Home Instead. Due to memory issues she is assisted 5 afternoons a week with quality care in her apartment. The caregivers have been excellent and reliable. My interactions with the staff have been good and any questions that I have are immediately addressed. I would highly recommend Home Instead in Salt Lake City.

October 27, 2020
5-star review - By Ken E.

We had a great experience. My mother-in-law needed care and assistance. She was cared for kindly and professionally by the team at Home Instead. Thank you so much.

October 14, 2020
5-star review - By Kelly O.

They are amazing with my mother. Excellent care. Always helpful and quick to answer any questions I may have. Thank you

February 19, 2020
5-star review - By Anonymous Reviewer

We have recommended Home Instead to many people. They have a wonderful staff that really cares. Can’t say enough.

February 19, 2020
5-star review - By Anonymous Reviewer

Your people are sooooo helpful.

January 4, 2020
5-star review - By Jeff F.

The entire staff, from office to caregivers, have been extremely helpful in helping take care of my mother, who has dementia. All have been very accommodating according to occasional schedule changes, and this has been greatly appreciated from family members who aren't always available to provide care.

July 23, 2019
5-star review - By Anonymous Reviewer

Great people to work for

March 19, 2019
5-star review - By Ann Z.

Love everything about Home Instead.

September 2, 2016
5-star review - By Sylvia W.

Professional, helpful staff. Caretakers personable and helpful.

I enjoy my caregiver's company and the way she cleans. 

She is always pretty, upbeat, delightful when she's here. She plans her time, so my husband can do the best he is able to do and always offers to help me also. She is great!

After the first week or so, there was a routine established and I have been very happy. Toni is one of my favorite people. She is always upbeat and very helpful. She doesn't wait for instructions but goes straight to work, often going above and beyond doing little things that make a difference. She likes to bake and makes good meals. I look forward to her shift.

Tamara is a joy to have around. She knows what to do without being asked. Good sense of humor and hardworking. My dog and I are happy to see her. 

This girl is the best organizer. Thanks for some help when I need it.

December 21, 2015
5-star review - By B.B.4

Linda Kareays has gone and done more for my dad that she really needed to do. I really appreciate all she has done for him. I thank her every day she is there.

December 17, 2015
4-star review - By Jacqueline W.1

Sam the franchise owner has been wonderful to me. The caregiver I now have is Debbie Bender and she is the greatest. No one could possibly pass her caregiving skills. 

November 3, 2015
- By Pat M. & Linda G.

We used home instead for over five years, and we were very happy with their service. Sam was great to work with!

November 3, 2015
- By Mr. Zundel

Home Instead was a lifesaver for me as the caregiver of my terminally ill wife. The reliability, care, profession, capability and concern for her and for me was excellent.

September 15, 2015
- By Hortence

I am using caregiver services from Home Instead regularly. I am thankful for the wonderful service I can depend on. I don't know what I'd do without my caregiver. Debbie is like a daughter to me. I just love her! 

January 12, 2015
5-star review - By John104256350

Mrs. Davis’ at the Salt Lake City Home Instead was outstanding to work with. I never questioned whether she or any of the many caregivers had my mother’s best interest at heart.

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Home Instead Caregiver stands smiling in front of senior woman in bed