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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Chris Photo 3

Chris Blaine, Owner

Chris received his Bachelor of Science degree in Business Administration and Psychology from Nebraska Wesleyan University. In addition to serving eight years in the Nebraska Army National Guard as a Medical NCO, he spent 15 years in various senior and executive level marketing and advertising positions. His passion for seniors and desire to own his own business led him to change careers and relocate his family to SW Missouri. Chris became a Home Instead Senior Care franchise owner in 2010, with the purchase of the Springfield and Branson locations. Chris is committed to making a difference in the lives of seniors and their families. Personal experiences with family members motivates him to create an environment where quality is first with clients, CAREGivers, and the community.

Chris and his wife Andrea have four boys, Ben, William, Dawson and Gavin. He enjoys spending time with his family, coaching his son’s athletic teams, hunting, fishing and anything that involves the outdoors.

Team Member - Andrea Blaine

Andrea Blaine, Owner

Since acquiring Home Instead in 2010, Chris and Andrea have dreamed of operating their family business togetherAfter 17 years in educationAndrea changed careers and joined Chris full-time at Home Instead. Andrea has a BS in Elementary Ed and a MS in Curriculum & Instruction. She has taught grades K, 1, 2, 4, Gifted Ed, & served on a staff development literacy team. Andrea published her first children’s book in 2020. 

Andrea has a passion for training and equipping our CAREGivers with the knowledge and skills needed to do the important work of helping people age with dignity and respectIn addition, she enjoys developing creative activities and programs that foster engagement between our CAREGivers and their clients.   

As a mother of four sonsAndrea loves to be outdoors. She enjoys boating, travel, playing games, watching movies and leading 9th grade girls at church. She can never spend enough time with the family’s two dogs, Boomer and Bailey. She looks forward to a lifetime of celebrating the joy of taking care of seniors and training those who make staying home a reality for your loved ones.

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Cassie Kittle, Staffing Coordinator

Cassie began her journey as a CAREGiver with the Springfield Home Instead Senior Care office in July 2017. When an opening came up in the office we recognized that her caring heart, attention to detail and ability to problem solve made her a perfect fit to join the office staff. As the Staffing Coordinator, Cassie’s primary focus is managing our client and CAREGiver schedules to ensure that each client receives quality service that exceeds their expectations. She takes great pride in matching clients and CAREGivers with similar interests and personalities and will go the extra mile to make sure we’re delivering the highest quality of care.

Cassie is married and has 2 children. She enjoys spending quality time with her family and 3 dogs.

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Ashley Bayless, Client Care Coordinator

Ashley studied Religious Studies, History and Education at Missouri State University. Before joining Home Instead Senior Care, Ashley worked for 10 years at two companies dedicated to serving individuals ages with cognitive, physical, mental and emotional disabilities. In addition, Ashley served on the ministry staff at her local church for 11 years. Ashley became a Home Instead Senior Care CAREGiver January 2019, then joined the office in a part time capacity in March, before ultimately accepting a full-time position with Home Instead Senior Care as the Client Care Coordinator. Ashley works directly with our clients, their families and our CAREGivers to ensure we are delivering the highest level of care. She performs CAREGiver introductions and conducts regular Quality Assurance visits to make certain that care plans are up-to-date and the expectations and needs of each client and their family are being met. Personal experiences with family, friends, church members, clients, and strangers motivate her to treat each person as an individual worthy of dignity, respect and the love of Jesus Christ.

Ashley loves spending free time with her five nieces and nephews, playing board games and watching movies. Ashley is always up for an adventure and likes to entertain.

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Taylor Lee, Recruitment and Engagement Coordinator

Taylor brings with her a wealth of experience having been in leadership roles across a variety of industries including parks and recreation, wholesale and even plumbing. Throughout her career and personal life, her passion for helping others find joy and success in what they do has been a steady constant. As the Recruitment and Engagement Coordinator, Taylor manages the CAREGiver hiring process. She screens all potential CAREGivers, conducts interviews, oversees background and reference checks, makes employment decisions, and provides new employee orientation and follow-up training. Taylor has amazing insight when it comes to hiring compassionate, trustworthy individuals, and understanding the needs of each CAREGiver. Her goal is to recruit, retain and train the best CAREGivers in SW Missouri to ensure we deliver quality care for your loved one.

In her free time, Taylor enjoys going on adventures with her husband, Keith, and her daughter, Lydia. She is actively involved in her church and community and on fair weather days you can find her exploring the greenway trails or on the porch enjoying a good book.

Team Member, Stephanie McCormick

Stephanie McCormick, Office Coordinator

Stephanie is our resident “Smile Coordinator.” She’s the first person you’ll speak to on the phone and if you stop by the office she’s the friendly face behind the front desk. Stephanie graduated from Colorado State University with a degree in Psychology and has a wealth of experience having worked in in mental health, nursing homes, law offices and as the Children’s Director for a local church. She uses her many talents to provide support to the other members of the team and to make sure our CAREGivers and clients know how valued they are.

Stephanie is married and has two children, who she loves to spend time with. Stephanie loves to cook and enjoys traveling to the beach, Disney World and the mountains. Stephanie has always had a passion for sharing Jesus’s love with children and mentoring others in their faith walk. She is very excited to be a part of the Home Instead team and looks forward to meeting you.

Tori Sturgis - On Call Coordinator

Tori Sturgis, On Call Coordinator

Tori spent her first three years with Home Instead as a CAREGiver. Having been a CAREGiver prior to becoming an On Call Coordinator gives Tori a unique perspective when it comes to handling issues after hours. She can easily walk our CAREGivers through any challenges they may face and can empathize with the needs of our clients and their families. Tori has a huge heart for helping seniors and loves making them feel special.

Tori is a devoted wife and mother. She is very outgoing and loves spending time outdoors with her husband and children. 
Kim Flatt, On Call Coordinator

Kim Flatt, On Call Coordinator

Kim started her journey with Home Instead as a CAREGiver in the Lincoln, Nebraska office where she worked for 9 years. Upon relocating to Springfield, Kim worked as a CAREGiver in our office before taking on the responsibility of On Call Coordinator. Kim is the friendly voice on the other end of the phone in the evenings and over the weekend when the office is closed. Kim is available to answer questions, staff shifts or to triage calls. Kim loves working at Home Instead and has always had a heart for seniors, especially those in need.

Kim is married and has 4 children. Her 5 grandbabies are the love of her life.

Our Team

Your Home Instead team in Springfield, MO possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Instead Caregiver wearing mask reading newspaper with senior man at home


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