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Home Care Reviews

Home Instead Senior Care ReviewsRead what other families in Surprise, AZ have to say about Home Instead Senior Care®:

Latest Reviews & Testimonials

"We have been so pleased with our care from Home Instead. My parents have caregivers that go above and beyond every single day!  The office staff has been just as attentive and responsive!  Not only are my parents receiving great care,  but the caregivers truly love my parents. I can not imagine asking for anything more!"

- Julie H., Daughter of clients

"I want to provide my strongest possible endorsement of Home Instead under the direction of Julie Huebner in Phoenix's west valley. I was in crisis: suddenly, in one week my mom changed from being fiercely independent to unable to read a calendar. I work and I needed someone to be with my mom when she woke up: to answer her questions, to help her dress, and to provide stability and keep her oriented until we could figure out what was going on. I needed all of this immediately. I needed someone skilled, trustworthy, and caring. One benefit of working in a college of nursing is that I received recommendations from nurses, therapists, and advanced practice providers. Home Instead was recommended more than any other. I called on a Friday; Julie Huebner met me the following Sunday; Shaleen started helping my mom on Monday. I was impressed with Home Instead's training programs, vetting procedures, and flexibility of service. Several times Home Instead was there during crucial times when I couldn't be. And when, after several weeks, we no longer needed Home Instead's help, I was able to end our commitment within 48 hours. No contracts, no penalties, no strings attached. Being able to rely on a business like Home Instead was a blessing; I couldn't have gotten through those weeks without them."

- Nancy H., Daugher of client

"I love having my food made. We have some good laughs. I like Barbara's company. I get to go out and about and choose what I like from the store. Thank you."

Posted by Pat on May 26 2020

"Very pleased. Excellent services. Thank you!"

Posted by Jules on May 04 2020

"This Home Instead office is by far the best you will find. We moved to be closer to our daughter or we would never have stopped with Home Instead of Surprise. So thoughtful and caring. If you're looking, look no more."

Posted by Jerry & Judy on Apr 28 2020

"Three months ago, my wife -- nearly blind and with very poor balance -- fell in our home and broke her arm. She spent three weeks in Banner Boswell hospital and rehabilitation. On her return home, we engaged Home Instead (HI) for 24 hours each day, for more than two weeks. Their service was outstanding in every way. The nurses always came on time; they were pleasant, intelligent and highly skilled. They helped to clean and to feed her, and they anticipated and took care of my wife's every need. They were patient and devoted to my wife in every way. I would use HI without hesitation in the future and would unreservedly recommend HI to others."

Posted by Bob and Caryl Gorman on Apr 16 2020

"Very pleased. Personnel is very helpful. Good resources."

Posted by Nathaniel on Apr 15 2020

"It is the caregiver, our caregiver is a wonderful person in all regards and maintains a level of care far above expectations."

"These people know what they are doing! Super awesome people to help take care of the elderly and the care takers! Highly recommended and have good people working for them! "

Posted by micro911 on Mar 18 2020

"helpful, caring, friendly and engaging care givers"

"Very easy to work with. Reasonably priced and match caregiver with individual to make sure they relate well together."

"Our caregiver is wonderful. She is helpful and compassionate. Sylvia established a comfortable relationship quickly, stepped right in helping around the house, is creative in finding activities to do or places to go thzt are stimulating and interesting. The most important thing is we are very comfortable having her in our lives."

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