"My husband and I are deeply grateful to the caring Home Instead Companions who gave us respite and peace of mind during our recent stay in Kailua. It was not an easy situation for us to unexpectedly find ourselves giving 24/7 care to my cousin during a time when all three of us were to be vacationing together in Hawaii.
I will never forget how the pressure started to lighten from my shoulders, when Kyle Lovett’s first words to me by phone were “Help is on the way!” Kyle appeared on our door step, like an angel, 30 minutes later with warm hugs and reassurances that Home Instead would soon give us the relief we needed. She greeted Betty with an equally warm hug and exuded heart-felt caring and empathy for her illness.
Happily, Home Instead was able to cover every request, even when we found we would like to add additional time onto several of the shifts. As the owner of a staffing company, I realize this was not a small feat and required considerable effort on your part.
Each of the companions was on time, confident, caring, and clearly had received excellent training. They knew how to relate to Betty to help ease any anxiety she might be feeling and to give her confidence. Each of them communicated well with me and displayed a desire to conscientiously carry out any instructions I gave regarding Betty’s care.
Thanks to Home Instead, My husband and I received the respite time we needed to enjoy beautiful Oahu, free of guilt, and Betty was safe and well cared for to the satisfaction of the entire family. I want you to know what a blessing it was to receive the superb service that we received from you and your entire team. Best wishes to you for continued success as you serve many other caretaker families and the loved ones whom they cherish.
"I appreciate the convenient, professional services I am receiving from the Kailua office of Home Instead Senior Care. The young lady assigned to us is a perfect fit for my family."
"We settled with Home Instead because we felt like Home Instead truly cared and were doing everything possible to meet our needs and requirements.....My mom doesn't like many people but she loves (our CAREGiver)! She looks forward to her coming and does not mind receiving the care she needs that I can not provide for her."
"Caregivers provided to care for Mom were compassionate and reliable. Butch and Kyle (office) bent over backward to accommodate Mom's 24/7 shifts. They were very kind, efficient AND proactive in every single communication with our family."
"Caregivers provided to care for Mom were compassionate and reliable. Butch and Kyle (office) bent over backward to accommodate Mom's 24/7 shifts. They were very kind, efficient AND proactive in every single communication with our family.
"I have had the experience of having four different women help me out at home for three hours per week for about 6 weeks. The experiences have all been very positive, and I would recommend Home Instead to anyone who needs a little (or more) help in their daily lives."
"Home Instead was nice to work with. Before we hired them, Butch came over to the house. He met my mom and looked at our house to check on it because they were actually checking mobility; I guess some houses are too messy or too cluttered. We went over their provided services, and he asked what we really needed. Mostly what I needed was somebody to help my mom in the shower while taking a bath. He made it easy for me to look at the schedule. He checked the bathroom to make sure that it was OK. They were really good. It only used them for about a month, but that whole month went pretty smoothly. The administrator or the director was very good about following up. He called and asked if we will continue the service.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.