Posted by James S. October, 2016★★★★★I am a current client of this provider
"My experience with Home Instead Senior Care Augusta, GA. has been very rewarding. Their care givers are very patient, kind, and loving people who have gone the extra mile to give top notch service. The owner is very involved in all levels of activity, and is very responsive to any needed changes to accommodate us. They have been extremely helpful in many ways during the last year and a half. Nurse Brenda is also a huge asset to the company. She always has good visits with my wife. The administrative staff are very kind, helpful and very professional. Peggy has filled in several times when needed. I couldn't ask for more."
Posted by Sharon W. August, 2016★★★★★I am a current client of this provider
"The management and caregiver we encountered at Home Instead in Augusta provided first class service and excellent care for my loved one. They went out of their to make sure our needs were met in a kind, compassionate and professional manner. I highly recommend this company."
Posted by Ed H. July, 2016★★★★★I am a current client of this provider
"Home Instead is a wonderful addition to our family. The caregivers are well qualified, nurturing and of high moral character. We have found them to be knowledgeable, experienced and understanding concerning dad's alzheimer's condition. Mark Barlow and his management staff have gone out of their way to accommodate our needs for dad's care even when called on the weekends. We know that we can trust Home Instead to provide excellent care night and day for dad."
Posted by Lori A. December, 2015★★★★★I am a current client of this provider
"Thank you for everything. My Dad has said how nice and helpful Shantae was for him. I appreciate the way your billing came through - fast and easy to decipher. I will be asking for your help again in the future. You were a lifesaver."
"My whole family is grateful for the wonderful care that Home Instead of Augusta has provided since my Mom returned home from a rehab facility. When my father passed away about a year later, they began to provide 24/7 care for my Mom. The office has worked well with us in developing a team of caregivers that are best suited to my mother's needs and personality, and they keep in close contact with me about every aspect of her care. We feel very respected and valued as clients, and enjoy an atmosphere of family with the whole staff. I feel that they have made every effort to provide excellent care, and I trust the wisdom of decisions made along the way. My Dad and I were extremely impressed with owner Mark Barlow when we first interviewed him back in May of 2017. Relative to several other organizations that we considered, Home Instead really stood out as the superior option, and they have not disappointed us. Mark has been personally involved throughout my mother's care and has an excellent staff. They really go that extra mile. Even though we all live out of town, my family trusts that my Mom is in good hands around the clock every day. This has given us much peace and comfort, especially since my Dad is no longer there to oversee everything. "
"The staff are just as friendly as the Care provider"
"I'd like to thank you and everyone at Home Instead for the care I received. Gwen is the absolute best and all of the ladies that assisted when Gwen was off duty were great. I couldn't have asked for better. Your office staff has always been prompt to answer my questions and truly showed they care. It is both with sadness and gladness that I have graduated to semi independence. "
"Home Instead in the Augusta, GA area is wonderful. Professional, caring, and efficient. Our caregiver is terrific and we love having her around!"
"Great communication. Excellent caregiver matching. Prompt resolution of questions."
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