CAREGiver of the Month - Diana


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Diana Follows Daughter as CAREGiver of the Month

Diana Marin took her daughter’s advice and joined Home Instead Senior Care® of Victoria. In less than two months’ time with the award-winning franchise and one hurricane experience later, Diana was honored as CAREGiver of the Month — following in the footsteps of her daughter Bertha Trevino, who selected for the same honor one month earlier. Bertha started with Home Instead Senior Care on May 5, 2017.

Diana became a CAREGiver on Aug. 14, just 11 days before the highly anticipated arrival of Hurricane Harvey. Fittingly, after Bertha tipped off her mother to the job, they ended up with the same 24/7 clients. Bertha “hands off” the clients to her mother for several 7 p.m.-to-7 a.m. shifts. “Of course,” Diana said, “Bertha and I don’t work together, but we do share the same clients. I have the night shifts. I’ve had fun crocheting while my clients are sleeping, and I made a sweater for one of their two Chihuahuas, who are named Poncho and Puddles. On Mondays, I have a different client, but perhaps not for much longer because she is doing so well in bouncing back from an injury caused by Hurricane Harvey.”

While Bertha stayed with a client in a small town outside of Victoria on a fill-in shift during the frightful hurricane, Diana weathered the Category 4 storm with her other daughter and family members because her regular clients had been evacuated. Three weeks into October, the tarps came off Diana’s wind- and rain-damaged roof and a new roof went on. Despite the temporarily patched roof, Diana never stopped working.

Diana explained: “Once it blew through, we went back to work when the clients returned. But in some areas of town, we did not have electricity for two or three weeks. I’ve gone through other hurricanes. Our girls were much younger — it was probably 15 years ago. But I’m not sure those storms were as bad as Harvey.”

Recruitment and Retention Coordinator Melissa Stange said: “Diana has gone above and beyond the call of duty when caring for clients.”

At Home Instead Senior Care, Diana’s responsibilities include safety assurance, meal preparation, medication reminders, light housekeeping, companionship, and transportation and errands. In addition to those services, Diana and other CAREGivers offer personal assistance with eating, grooming, dressing, bathing, incontinence, dementia support, cognitive impairment, hospice support and mobility. By expertly doing so, Diana not only assists her clients, but helps their families eliminate worry, reduce stress and re-establish personal freedom.

Home Instead Senior Care’s guiding principles are also emblazoned on its employees’ hearts: “CAREGivers demonstrate their commitment to their clients by honoring God in all they do; treating their clients and their families with dignity and respect; embracing personal growth in an attempt to continually improve the quality of their care through franchise training; and building value in their service to others.”

Diana’s position with owner Stephanie Niles’ franchise is her first job with a professional senior care agency. Diana previously had worked for a national retail chain store.

“When I was 16,” Diana recalled, “I worked as a private-duty caregiver for friends of my mother and grandmother.” Later, Diana also served as a family caregiver for her ailing mother and stepfather, who both died five years ago. Both were diabetics – Mom had heart problems as a result, and my stepfather had to have a leg amputated. I lived with them for three years before they passed away.”

Asked how she likes her job, Diana thought for a moment and said, “The night shifts are all right. It’s kind of fun to work for the same company as my daughter. The training is good, and so is the communication with the office. On a scale of 1 to10, my job is a 9.”

All Home Instead Senior Care CAREGivers are screened, trained, bonded and insured. For inquiries about CAREGiver employment​, please apply online or call 361-433-0330. For additional home care information visit Home Instead Senior Care​.

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