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Our Team

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​​​​​​​​​​​Home Instead Senior Care Team​​

​​​ ​​

At Your Service 24/7 in Red Oak, TX and the surrounding area.

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (972) 576-1100 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.

Kari Reinertsen, CNA - CAREGiver Recruitment and Retention Coordinator

Kari Reinertsen, CNA - CAREGiver Recruitment and Retention Coordinator

Starting her career at Home Instead Senior Care as a CAREGiver before transitioning to the role of CAREGiver Recruitment and Retention Coordinator, Kari knows what to look for in applicants.  Kari's mission is to identify the best of the best among the countless applicants that cross her desk each day and ensure our team of CAREGivers is the most dedicated, highly trained and compassionate group of individuals possible. With a strong desire to make a difference in the lives of our clients, Kari asks herself one key question during each interview; "Would I want this person caring for my family?" If an applicant does not meet that critical threshold, they won't move on to the next phase in the hiring process. At Home Instead Senior Care, nothing less than the best will do for our clients as we view them all as members of the family.​


Kim Lopez - Certified Cognitive Coach - Client Care and Services Coordinator

Kim Lopez - Certified Cognitive Coach - Client Care and Services Coordinator

​Kim joined the Home I​​nstead team as a Caregiver and quickly became a valued member of the office team as Services Coordinator.  Kim's focus is to ensure we make the best match between client and caregiver, understanding that personality matching is just as important as skill matching. Because of her own experience as a family caregiver, Kim can relate to the families we serve on a very personal level, providing them with the peace of mind that their loved one will be well cared for.

As a Certified Cognitive Coah, Kim serves as a member of the Greater Dallas Chapter of the Alzheimer's Association's Speakers Bureau and Southern Region Walk to End Alzheimer's Planning Committee.   In addition, Kim provides Alzheimer's & Dementia Education and Resources, including free Memory Screenings to families in our community.


Heather Berreth - Office Coordinator

Heather Berreth - Office Coordinator

​Heather started as a CNA at the age of 16 and has had a passion for caregiving ever since both professionally and personally. After caring for her children as a stay at home mom for several years, she came to Home Instead Senior Care as a Caregiver because of her desire to make a difference in the lives of our seniors and their families. Now Heather is making a difference as a member of the office team with her over 15 years office experience to the benefit of the franchise.  


Meredith Pond - Business Support Services

Meredith Pond - Business Support Services ​​Having worked in Senior Care since 2008, Meredith has a simple goal…Enhance the Lives of Seniors and their families.  Here at Home Instead Senior Care, that means ensuring the seniors in the communities we serve receive the highest level of care possible.  Whether training our professional CAREGivers or conducting Family Education Workshops, Meredith provides resources to ensure that those caring for seniors are educated on the ever changing reality of the seniors in their lives.  A volunteer with the Alzheimer's Association, Meredith serves as a member of the Greater Dallas Chapter Speakers Bureau, as well as facilitating Memory Café and Memories in the Making events for those diagnosed with Alzheimer's disease and their care partners.

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