While our mother was at home, she received excellent care from your caregivers. Without exception, they were well-trained and competent, patient and thoughtful. Nevertheless, what impressed us most was that they did more than simply take care of her physical needs. They also tried to make her life better, to make her home environment more pleasant, and to make her happier. This was unexpected and so much appreciated. -
Linda and Liz, Daughters of Client, Town of Storrs, March 2018
The family of Omer Roberts would like to sincerely thank everyone at Home Instead Senior Care for the care that was given to our wonderful dad, especially all the caregivers that made it possible for him to spend his last days at home where he wanted to be. Home Instead Senior Care provided 24/7 care for my Father, because of the kind and compassionate caregivers he was able to stay in his own home until the very end. The Administrative staff were amazing and were available 24 hours a day for any issue that arose. Can't say enough good things about them.
Carolyn, Daughter of Client, Town of Windham, September 2017
I would like to take this opportunity to thank each and every one of you for the wonderful services you provided my Mother over the last three years of her life. Although it was no easy task to decide and then find the right persons to care for my Mom when it became necessary, I look back now and can’t imagine our lives without all of your support.
Kathleen, Deena, Kashmir, and Bobbi were wonderful to work with as interviews were made, questions answered and appropriate people found for my Mom. I especially want to give my sincere thanks and gratitude to Kelly and Leslie who quickly became family members of our household. Their professionalism, kindness, and continuous devotion to my Mom was heartfelt every time either one walked through my Mom’s door. As I told Kathleen, there are two additional holes in my heart right now that need to be repaired as my family and I mourn my Mother’s passing. Please let it be known that Kelly and Leslie brightened my Mother’s days with sunshine and happiness, even on the cloudiest of days.
You can be assured that if anyone in the Tolland, CT area ever asks for recommendations for homecare, Home Instead will be at the top of my list. -
Linda, Daughter of Client, Town of Glastonbury, August 2017
"Professional staff and very helpful"
"Dear Jane, I want to thank you for your kindness and good work of your staff at Home Instead. My husband is at the last phase of Hospice care but comfortable. All the best, Wife of Client, Town of Storrs, October 2017"
"Home Instead saved my life and my income. I asked them to come in because I gave up driving and my cousin told me how Home Instead helped him with his wife. I gave them a call and when they arrived, there was a letter on my table that I thought was junk. The person made a few phone calls and found out that my social security was about to be sent to a different account and that my address had been changed. Another time, they arrived to find me feeling under the weather. The Care Coordinator took me to the hospital and stayed with me until I was seen and taken care of. 7 hours ! I would be lost without my Home Instead people. I am thankful for them every day."
"The Home Instead folks who stepped in promptly to help us care for our 95 year old relative so he could remain in his own home as long as possible provided superlative, highly responsive and responsible care. Their patience and willingness to work with our family for their client's best interests and needs was simply amazing. Every case has certain individual challenges I am sure, and Home Instead was able to work with my family very effectively and extended great kindness, skill and understanding to our loved one. Good people doing good work. How great is that."
"Home Instead Senior Care provided 24/7 care for my Father, because of the kind and compassionate caregivers he was able to stay in his own home until the very end. The Administrative staff were amazing and were available 24 hours a day for any issue that arose. Can't say enough good things about them."
"I was referred to Home Instead by a friend. I placed a call and received an immediate response. The companions assigned to my Dad have been wonderful and compassionate. We all have specific personalities we respond too best and Home Instead listened to our needs. The entire staff are professional, respectful and responsive. I sincerely recommend their services. "
"Professional, responsible and caring caregivers (all of the caregivers assigned to my mother over the past two and a half years have been fantastic, Mom's current caregiver is wonderful); Easy and friendly communication with staffing department and with Jane D.
"From the beginning all staff members have been caring and understanding. When the need came to increase the shifts from rise and tuck to an afternoon shift as well was told we will work on it right away. When we then needed to have 24 hour care due to injury to my father was told not a problem will work on this right away. All staff that came into the home are caring and made sure my mother was well cared for. From the beginning I have been impressed by all from the office staff to the Home Health aides that came into the home and have spoken highly to others looking for home care of a loved one.
"Home Instead made my father's last days so enjoyable and peaceful. I live out of state and it gave me great comfort to know that dad was in such great hands.
"“You should quote me because everyone should know how much I would recommend your agency. I appreciated how much you communicated with us. I never felt out of touch. I felt very secure with my aunt’s care in your hands, even being several states away.” Karen R., Utah, for her aunt Barbara M., CT."
“Although it was only for a little over a week and a half, we wanted to take a moment to say how much we appreciated your prompt response to our need for your care for my husband Tom. While all your aides were really good, we wanted you to know how blessed we felt to have Eric care for Tommy, especially on his last day. Eric was always very thoughtful and treated Tom and the family with the utmost respect and compassion. Best to all of you in all you do.
Sincerely, B. L., client’s wife, January 2017
“Dear Jane and Entire Staff, A huge teapot full thanks – not a little cup – for everything you have done for over the last (almost) three years! My decision to transition my husband to an assisted living facility was so difficult, partly because of the thought of leaving Home Instead Senior Care. You are appreciated. I am very aware of how fortunate we’ve been to have Anna as a consistent, very skilled caring caregiver. It means so much that we could count on her and she became our good friend. You all deserve gold – instead have some chocolates. With Gratitude and Best Wishes to you all.
N.R, client’s wife, October 2016
“To All The Wonderful Folks at Home Instead, I want to thank you for your gift to hospice in memory of my Dad. Your kindness in this act, and during the time you helped care for him is so greatly appreciated and always remembered.
Fondly, B.F., client’s daughter, January 2016.
“Thank you all for everything. I have notified you of my husband’s death, that was peaceful, comfortable, and quick. You are such a good agency.”
J.D. client’s wife, Mansfield, CT.
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