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Our Team

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​​​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in the Finger Lakes Region​

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (315) 252-2354 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Salvatore Santora - Co-Owner

Salvatore Santora - Co-Owner

Salvatore Santora is co-owner of the Home Instead Senior Care office.  The father of three, Sal followed a varied career path including owning his own restaurant and having earned his Certification as an Electrician for the IBEW union.  "Although I had a great job with good union benefits, I couldn't see myself in that career for the rest of my life."  It was Sal's personal experience that prompted him to open a Home Instead Senior Care office.  After his father passed away, his mother was living alone in their large home on 60 acres.  Sal eventually moved his mother in to his own home so that he could provide 24-hour support.  Mrs. Santora lived with Sal for 10 years.  "I definitely understand the challenges that families face when a loved one is dependent upon you, and you also have a full-time job and additional responsibilities outside the home.  My mother loved home and family more than anything, and I know that she wanted to remain at home among her familiar belongings.  It gives me a great feeling that we are helping other families do the same for their aging loved ones."​

Nancy Santora, R.N. - Co-Owner

Nancy Santora, R.N. - Co-Owner

Nancy Santora, R.N., is the co-owner of the  Home Instead Senior Care office.  The mother of three, Nancy attended nursing school at Hahnemann Medical College and Hospital in Philadelphia, PA, and earned her Bachelor of Science degree from Roberts Weslyan College.  Prior to Home Instead Senior Care, Nancy was the Director of Health Affairs at a large Rochester area retirement community and previous to that had been Director of an Enriched Living community.  "Although the communities provided all the essentials for luxurious living, the residents often spoke wistfully about having to give up the homes in which they had built so many memories."  Nancy's 10 years of experience in the senior communities combined with Sal's 10 years of personal experience caring for his mother makes them a very effective team.  "Sal and I feel so blessed to be able to provide those essential services to seniors and families to enable them to remain safely in the homes that they love and feel comfortable."​

Liza Kelly - Home Care Consultant

Liza Kelly - Home Care Consultant

​Liza joined Home Instead Senior Care in October 2012. A native of New Jersey, she relocated with her husband Tim to the Auburn area where he grew up and has family. Liza's responsibilities include marketing, care consultations, quality assurance visits, and CAREGiver training, as well as providing workshops to the community. 

"When I meet with a prospective client, the wheels immediately begin turning. What kind of a caregiver are they looking for? Someone to motivate? Assist with household chores? Companionship? What do they need?  What is going to enhance the quality of their life?"  

The mother of three grown children, Liza worked as a Registered Nurse in hospitals, long term care facilities, and home care.

She is an active member of Holy Family Parish, Auburn Rotary Club, and serves on the RSVP (Retired Seniors Volunteer Program) advisory council. In her spare time, Liza enjoys gardening, knitting, and is an avid reader.​​


AnnMarie Bates – Staff Coordinator

AnnMarie Bates – Staff Coordinator

AnnMarie joined our Home Instead Senior Care Team in September 2014. She comes with lots of experience as she had worked as a medical assistant and administrative assistant for 18 years. Her friendly greeting and easy demeanor will make you feel right at home whether you are calling or visiting our office. AnnMarie takes care of scheduling the caregivers, client and caregiver concerns, and shares with the other staff the day to day office matters.  "I like being that friendly voice on the other end of the line knowing that I will be helping to take care of the caller's needs." 

A native of Auburn, she is mother to a teenage daughter and four cats. She enjoys cooking, animals and music. In her spare time AnnMarie is an active volunteer at a local soup kitchen and S.P.C.A.​​


Melissa Slater

Melissa Slater

Melissa is the newest member of the Home Instead Senior Care Team with her role being the Recruitment and Engagement Coordinator.  Melissa is a native of the Fingerlakes area, she is married with 2 children and enjoys sports, reading and spending time with her family.

"My professional life has consisted mostly of assisting people with developmental disabilities, but I have always dreamed of being behind the scenes of an agancy that assists others in need.  I am eager to be in the office assembling the most reliable, compassionate harworking CAREGivers that Home Instead has to offer.   


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