Bill Carroll began to study the senior care industry a couple of years prior to his purchase of a Home Instead Senior Care Franchise. Recognizing the baby boomers are now becoming seniors, he reasoned the need for quality care would be a growth industry for many years to come. Bill chose Home Instead because of their strong history of support and success. Home Instead was founded as a result of the founder’s experience caring for their own grandmother. It became personal to them. It is that type of hands on personal involvement which appealed to Bill and helped in his decision to become a franchise owner. “To us it’s personal”, has become the motto for everyone at Home Instead Senior Care.
Dina joined our team as an on-call supervisor in January 2014 and the very next month started working in the office as the head scheduler. Dina continues to oversee the on-call staff and remains the head scheduler as well as being our Director or Operations. Prior to that, she spent many years providing care for children in her home while raising her four sons. Dina loves to get involved with organizing and running fundraisers as well as volunteering a lot of her time.
Susan joined our HISC team in April 2014 as the administrative assistant. Not long after, she moved into the Recruitment / retention position where she hires some of the best CAREGivers who provide excellent care to our seniors. Susan’s recruitment and retention abilities are the best. On a personal note, Susan brings with her the knowledge of what it takes to care for a senior, as she cares for her own mother on a daily basis.
Beth joined the Skippack office in September 2017.
Angela was a compassionate, caring CAREGiver for five years before joining Skippack's HISC team in January 2018. Angela brings with her an abundance of experience as a CAREGiver and as a former Nurse in England. Angela makes sure our new CAREGivers are highly trained in class and out in the field by providing them with introductions and onsite training (as Lead CG). Angela is in touch with every client to make sure all of their needs are met with our Quality Assurance program. Angela is quite an asset to our team.
Rian joined the Skippack Home Instead team in November 2015. Rian keeps us organized, motivated, and on track. Rian comes from an administrative background which includes legal secretary for a partner in a Montgomery County law firm and she also was a billing rep in collections for an up and coming internet business. Rian's love for the senior population comes from serving them at a mom and pop diner. When not working, Rian spends time with her husband, three girls, and her dog. She is a volunuteer youth cheer coach and a member of the board as the Cheer Coordinator.
Nola is training to be a therapy dog so one day she can spend her days lighting up the faces of our seniors. If you have visited our office, she is always the first one who greets you at the door, with a vigorous wag of her tail.
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.