"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Gianna has always had a passion for helping people. Part of this passion stemmed from caring for her father during his two year battle with a rare form of pancreatic cancer. Gianna's father passed away in April of 2000 but the caregiving experience left a great impression on Gianna's heart. It was during this time that she felt her bond with her father strengthen. Gianna's father always told her to embody the characteristics of grace, compassion and service, and it is with zeal that Gianna brings these qualities to Home Instead Senior Care of Denton and Wise Counties. Gianna stresses outstanding customer service, having the industry's best training and not having a CAREGiver do anything that she wouldn't do herself. Gianna is the past President and current board member of the Texas HCAOA (Home Care Association of America) and is the former Secretary of ESP (Elder Service Providers of Denton County). Gianna is also a Certified Senior Advisor. Gianna and her husband Phil have three children: Zachary, Ethan and Caroline. Gianna is also a family caregiver as her oldest son has special needs.
Mary is passionate about providing quality in home care to our Home
Instead Senior Care clients. Mary has over 19 years of professional
experience as a registered nurse and has excellent patient relations
skills. Mary interviews, hires, and trains our CAREGivers in our fully
equipped training room and is available for client and CAREGiver concerns and
questions. She has the unique position of being able to delegate select tasks
to CAREGivers that require RN delegation. Mary is also our instructor for our
award winning Alzheimer and Other Dementia’s training program for both our
CAREGivers and the community. Mary is a true gem and and a client and CAREGiver favorite due to her calm demeanor and expert advice. Mary also takes prayer requests for all CAREGiver and Client needs. Mary has been a family caregiver to both of her parents and currently helps her father in law who has dementia. When not at work or helping her father in law, Mary is very active in her local church with the children's ministry and enjoys watching her oldest son coach students in baseball.
Rachel plays an integral role in her clients' lives by utilizing her years of experience from working with Home Instead Senior Care. Rachel is a past Home Instead Intake Specialist, Home Care Consultant and is now a Client Care Manager. Rachel enjoys playing a pivotal role in heling to change the face of aging by maintaining a high level of client satisfaction. She believes in working hard to deliver the highest level of customer service. Rachel is up to the challenge to ensure that
all Home Instead Senior Care families are delighted with their CAREGivers and
come to develop loving relationships. Rachel
has a true heart of a CAREGiver, having cared for various family members. Rachel
shares on call responsibilities with Robin.
Rachel can be found out and about in our community representing us at
Health Fairs, speaking on Senior Related topics and performing our Quality
Assurance visits. Rachel finds her peace
at home with her family or at church.
From the time that Robin was a little girl, she knew that she wanted to work in healthcare. Robin started this journey at 16 by obtaining her C.N.A. license and 7 years later she became an L.V.N. With over 15 years of experience as a nurse, Robin worked for our office as a CAREGiver. Robin quickly bcame one of our most sought-after CAREGivers. During the Spring of 2018 when a Staffing Coordinator position opened, we transitioned Robin into this new role. Robin is passionate about insuring that all clients' needs are well matched with one of our highly trained CAREGivers. Matching clients with the best suitable CAREGiver can be a complicated puzzle but Robin is well equipped for the challenge. Robin shares on call responsibilities with Rachel to insure that you always receive a live staff member whenever an emergency arises. Robin enjoys spending time with her family, going to church and eating Mexican food.
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Each Home Instead Senior Care franchise is independently owned and operated.