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Frequently Asked Questions

​​​​​​​How are CAREGivers selected?

First, the Home Instead Senior Care franchise network looks for people who have a passion for working with seniors to help them live independently. Each potential CAREGiver must successfully complete a thorough personal and professional reference check.  All our Caregivers are insured and bonded.  We do drug-testing, criminal background checks, sex offender checks and motor vehicle checks on all of our CAREgivers.

How do you train your CAREGivers?

Home Instead CAREGivers participate in an extensive senior care training session, which covers topics such as communicating with seniors, planning activities, recognizing illnesses, safety training and other issues and typical situations encountered in providing elder care. The CAREgivers at Home Instead Senior Care Grosse Pointe Woods are also required to take an exclusive Dementia/Alzheimer's training program, which as been recognized by the Alzheimer's Association.  CAREGivers also benefit from regular team meetings and on-going training opportunities to enhance their skills.

What happens if my CAREGiver gets sick?

Home Instead Senior Care employs a CAREGiver team approach, so if one CAREGiver is ill, we make every effort to make another team member available to meet your home care needs.

Do you provide senior services to those in nursing homes or assisted living facilities?

Yes, Home Instead CAREGivers provide eldercare and companionship to seniors who may require additional attention and/or personalized long term care and reside in assisted living facilities and nursing homes.

What makes Home Instead Senior Care different from other companies?

As the world's largest, most trusted home care company, Home Instead Senior Care provides comprehensive CAREGiver training, client-CAREGiver compatibility and quality assurance.  Home Instead Senior Care actively lobbies to keep senior care affordable and has the largest number of participants in the Home Care Association of America (HCAOA)

Specifically, M.I.C.H., Inc d/b/a Home Instead Senior Care, Grosse Pointe Woods, Michigan has received an ACHC Accreditation.  This certifies that we have demonstrated a commitment to provide quality care and services to clients through compliance with ACHC's nationally recognized standards. Because of this, we are at the forefront of in-home care, we have a depth of experience that’s unsurpassed in the industry.  Home Instead Senior Care has earned a deep level of trust among clients, their family members and friends; and enjoys an outstanding reputation with thousands of home health care, medical and social elder care organizations around the world.

Who pays the CAREGiver, Home Instead Senior Care or me?

Your CAREGiver is employed by this local, independently owned and operated franchise, Home Instead Senior Care, Grosse Pointe Woods, Michigan.  This means we handle all the billing, payroll, taxes, insurance and administrative responsibilities for your CAREGiver.

Why should I use Home Instead Senior Care rather than an individual with an ad in the newspaper?

There are several reasons why Home Instead Senior Care should be your choice for senior companionship and home care.

Our CAREGivers are screened, bonded and insured for your safety. 

  • They are trained specifically in elder care and have demonstrated a sincere desire to work with seniors.
  • With Home Instead Senior Care, we handle CAREGiver payment and withholding taxes as required by law.
  • If you hire an individual from an ad, he or she may get sick or move away and you’ll have to find someone new.  Home Instead Senior Care has a large staff of quality employees to ensure there will always be a compatible and reliable CAREGiver there for you or your loved one.
  • Our RN, develops a Plan of Care individualized for all our clients. She works closely to implement a customized care plan which optimizes the time we spend in your home.
  • Quality Assurance visits are performed to assure the Plan of Care is being followed.
  • We strive to achieve a comfortable match between clients and staff members, and to maintain an honest and productive relationship with our client's families.

Is Home Instead Senior Care a cleaning company or maid service?

No, but CAREGivers can provide light housekeeping, laundry and more. Click here to view our Cleaning Worksheet.

What is your Service Area?

The office of Home Instead Senior care in Grosse Pointe Woods, Michigan also services the following areas:

                    • All the Grosse Pointes
                    • East side of Detroit
                    • Eastpointe
                    • Fraser
                    • Harper Woods
                    • Roseville
                    • St. Clair Shores
                    • Warren