"Marian, the franchise owner, is in it for the right reasons. Very caring and professional. Mom's caregiver, La Neil was warm and kind and had mom's best interests at heart.
"Praise goes to two particular caregivers: Jo Branch for all the extra things she did including just conversation and Wilma Sims for her obvious experience and for her ongoing support for the family.
"Everybody goes down to the dining room.
Very good care given to Betty, my sister in law.
"Excellent! Knowledgeable and compassionate staff.
"Both Judy and Petrita were extraordinary and beyond belief.
"Your Beatrix deserves 6 stars! Not only was she a Godsend to my husband, but also to me and our children. We shall never forget her.
"Home Instead provided very professional and caring staff. I highly recommended them!
Jim and I just want you to know how much our family valued the care Joyce gave both Mom and Dad. She made their lives much easier to bare. They were both bedridden for several years, aw you were well arewe; but neither of them developed bed sores because they were taken care of so well. Joyce treated them like one of her own family. She was always trying to keep them in good spirits. She an Tina worked tirelessly to maintain their quality of life. We are sure we would not have had them this long without such wonderful care. We highly recommend Jo
Thank you so much for the service and compassion your agency provided us. Both Lori and Veronica took a personal interest in the care of my husband, Ralph. He enjoyed the teasing and bantering, it distracted him from the physical restrictions and discomfort that he endured. When I left him their care, I knew that he was safe and happy. You can be sure that I will take every opportunity to recommend your agency.
Again, thank you!
Margaret White, Clinton Twp, MI
J.D. Powers and Associates conducts an client satisfaction study every six months to ensure we are providing the best quality care for our clients. We have received several high rating from our clientsand were happy we were meeting their expectations. However, one that stuck out the most was from our current clients son. We also, cared for his aunt who sadly died at the age of 103. Mike S expressed great reviews and very amazed at the personally attachment that both his mom and aunt had with their caregiver.
Michael S, St. Clair Shores, MI
We would like to thank you and your health care organization, Home Instead Senior Care, for the excellent service you provided for our aunt, Marjorie and her housemate, Elaine. We were so impressed with your integrity and concern for our needs. Immediately upon receiving our request for home care for these women, you began making arrangements for them to receive this care twenty-four/seven. You gave a lot of personal consideration to fitting the caregiver with the client, and spent so much time collecting and verifying information that would insure a good match. We found the caregivers to be reliable and friendly, and more than willing to accommodate the personal needs and individual requirements for both Marjorie and Elaine. We most certainly will recommend Home Instead to our friends, or anyone we know is looking for a reliable source for home health care. Thank you for all you did to facilitate a smooth transition for us.
Richard and Bonnie Levitan, Eastpointe, MI
I want to thank all of you for the spectacular care that you gave my father, William, first as a part -time solution to his care and then with the 24 hour care that you provided to him. The care, love and support of you and tyour team was second to none and far exceeded my best expectations. During this time you not only cared for dad but also cared for me with the daily calls to help me to understand what was going on with him. Your recommendations and help was and still is greatly appreciated. If there is ever any way to repay you for your professionalism, support and kindness, please do not hesitate to call. My only hope is that should I ever need services such as yours, that we will be lucky to find a company half as good as yours!
Thank you for all you do for your clients and their families. You are truly a blessing.
Thank you again for all your help with my dad. If the need arises we would definitely use your services in the future. I would high recommend your company. Please feel free to use my name and you can contact me anytime. I can only think of positive comments about Home Instead; good people, great services, accomodating, friendly, professional, and caring.
We want you to know how fabulous we found your staff and how grateful we are for their care and compassion. Home care is difficult work and your team consistently went well beyond the call of duty. We’ll tell everyone we know what a great job they did! Thank you so much.
Patti S., Grosse Pte Farms, MI
I would like to compliment you and your caregivers for the wonderful services provided to Ms. Dorothy during her illness. Ms. Dorothy was extremely satisfied with the care administered to her and the comfort that it provided her during her final years. Based on the quality of care that was provided to Ms. Dorothy, I would recommend Home Instead Senior Care to others who may have similar needs. Again, thank you for the outstanding care and comfort provided to Ms. Mann.
Thomas Zdrodowski, Personal Representative, Detroit, MI
Thank you for jumping in when I needed help fast with Jean. I really appreciated you and your staff’s flexibility in starting and ending to make it work for her, and the kindness you all showed her when she was ill.
Jan C., Grosse Pointe, MI
I engaged the services of Home Instead Senior Care to assist me with the care of my father. My father is afflicted with Alzheimer's and dementia and their loving care and patience kept him at home until it was no longer safe. I would highly recommend Home Instead Senior Care. Mr. & Mrs. Battersby are two fine people who not only own the business but work in it as well.
Pat S., Warren, MI
Our family would like to take this opportunity to tell you how very much appreciated and important you are. When you invite new people into your house, you almost always feel a sense of insecurity, but that wasn??? the case. We all felt very comfortable and more, safe with your decision of personnel I'll never lose your phone number. Keep up the excellent work.
Jacki W., St. Clair Shores, MI.
We were so very pleased with the caring attitude and helpful input from you and the Home Instead Caregivers during the time my dad was in need. We found the caregivers to be positive and lovingJack G., Grosse Pointe , MI
I wanted to take time and express our family's gratitude for the fine job you have done in the care of our aunt. The team of care givers you have provided give constant reliable assistance that I believe has substantially improved her quality of life.
Jackie S., St. Clair Shores , MI
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