"To the staff of Home Instead,
I wanted to send you a note of gratitude for everything you and your staff at Home Instead did for my Grandmother! You all knew her as Ms. N., but I knew her as Maw Maw.
Eich night that you all provided sitters gave me and my family so mucg more than just a "worker" being present, it gave us true peace of mind! I am and will always be grateful for the are and kindness that was extended to Maw Maw during her time at Clarksville Nursing and Rehab as well as Walking horse Meadows.
There are four of your staff that truly stand out that I would like to send a special thanks to. They are, Jennifer, Ms. Pam, Jena and Yanick and I will always cherich their genuine are and kindness, especially in her final days.
Anyone fortunate enough to be able to utilize your services will be blessed beyond measure just as we have been. Again, THANK YOU ALL!
With my love and sincerest gratitude,
Jeannie O. "
"My mother has Alzheimer's disease, and I use Home Instead Senior Care to provide a caregiver for four hours a day, which allows her to remain at home for now plus gives my husband and me a break. On 3/31/16, my husband and I were driving from Tennessee to Indiana to visit family. I felt comfortable knowing Mom had a caregiver who would be there every day. However, on this day, the caregiver called to tell me that Mom was very confused and didn't act like herself. She and I were both concerned that Mom might not be safe by herself after the caregiver left for the day. I called Home Instead Senior Care and asked if they could provide another caregiver who could be there before her regular caregiver left for the day and stay until Mom was in bed, then come back early the next morning to stay until her regular caregiver came back for her usual shift. Despite having no warning whatsoever, the agency was able to provide another caregiver who was at Mom's house in less than two hours so she could be briefed on Mom's condition and needs by Mom's regular caregiver.Thankfully, Mom was back to her usual self the next day. Because of the efficient services of Home Instead Senior Care, my husband and I were able to continue our trip and spend time with family without worrying about what was happening with Mom. I would give this agency 6 stars if I was able to, just for the peace of mind they were able to give me when I wasn't there to care for my mom myself. Their services are well worth the cost involved, and I would highly recommend this agency to anyone who needs a competent, caring provider for companionship, personal care, or home care services."
"Fran was an ideal companion for me. She is very kind and caring and provided me with the type of companionship I was in need of. I will be happy to recommend your company."
"[The caregiver] was an ideal companion for me. She is very kind and caring and provided me with the type of companionship I was in need of. I will be happy to recommend your company."
"We have always used a private caregiver that we've had for 12 years and still do - but then we needed to go to 24/7 for the purposes of safety and assistance. We tried finding another private caregiver, because it would be more cost effective but that was a long an arduous task and the results were devastating. We had just been lucky and blessed the first time. I decided to investigate all of the local home care agency providers and Home Instead led the pack by far! Price, caring attitude, knowlegeable about my loved one's needs, etc. They delivered what they promised! No surprises! The office staff and the caregivers themselves have been very professional and caring individuals. They have made my life manageable! If somoeone is sick, THEY find the replacement. I don't have to rearrange my schedule to cover like I've done in the past. It takes the headache out of it and puts the joy back in it! I would recommend them in a heartbeat! Don't waste another second searching - stop here! Trust me, I'm not that easy to please and I highly recommend this agency!
"Your service and caregivers were beyond my greatest expectations. Thank you for taking excellent care of us."
"They are very accommodating every time I call them. I have had to call several times to ask them to come at the last minute or to do something different than they do normally. Every time I ask them, they are very accommodating."
"I was very pleased with the care and companionship your ladies gave to my mother. Several times our schedules got crossed but you always managed to have someone there for me and on time. It was a comfort to me, with my mother now living in my home, to have your service whenever needed."
"My caregiver is self motivated and does a very good job. Will even do extra tasks and happy to do so. My goal is to be independent and so far your agency is helping me with this."
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