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Our Team

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​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Fort Smith, AR

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (479) 434-6960 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
​​​ ​​

Julie Efurd - General Manager

Julie Efurd - General Manager
Julie joined Home Instead Senior Care, Fort Smith, AR in October 2013, as Director of Operations. She moved into the General Manager position in July 2015. Julie provides day-to-day leadership and operational support for all functions of the office.

Julie received her Bachelor of Science degree in Education in May of 2006 and Master of Arts in Teaching and Learning in August 2008. Julie spent 15 years as Office Manager of a medical facility prior to 5 years in teaching.

In her spare time, Julie enjoys spending time with her family, traveling, going to movies and live performances and relaxing with friends.


Melissa Hicks - Retention and Engagement Coordinator

Melissa Hicks - Retention and Engagement Coordinator

Melissa started as a caregiver with Home Instead January 2009. She then began working in the office as an Administrative Assistant and is now a Retention and Engagement Coordinator. Her hometown is Cleveland, Ohio, and she’s a huge Cleveland sports fan…. Go Cavs! She’s also proud to be a veteran and served our country in Iraq with the Ohio Army National Guard where she met her husband, Mike. They  have a beautiful daughter, Mariah. In their spare time they love to travel and Melissa enjoys doing Zumba. When she interviews and hires our caregivers she always asks herself: would I want this person taking care of my loved one? “I absolutely love going to work every morning knowing I’m part of a team that’s making a difference in our senior’s lives!” Thanks, Melissa!​


Andrea Reed - Director of Service Coordination

Andrea Reed - Director of Service Coordination

Andrea has been with Home Instead since January 2014. She feels truly privileged and blessed to have been allowed to join this wonderful team. She can honestly say she loves her job; being a Service Coordinator (Scheduler) is actually fun to her! She has worked at many places doing different jobs and never felt as fulfilled as she does working for Home Instead Senior Care. And we are so glad to have her! 

Andrea has been married to her husband for over 22 years and they have one son, Andrew, who is 17 and a senior in high school.

Nathan Rozell - Administrative Assistant

Nathan Rozell - Administrative Assistant
Nathan has completed a wide range of medical certification programs, i.e. Certified Nursing Assistant, Registered Medical Assistant, Certified Pharmacy Technician, as well has having many years of customer service experience. As you can see, he is very well-qualified to work in home care!

He will be the first person to greet you should you ever stop by our office! His job description is pretty lengthy: handling all aspects of invoicing; managing payday for over 150+ employees; making sure our files meet Home Instead and State of Arkansas standards; and, being our Director of First Impressions!
 
Nathan is a Fort Smith native and loves to volunteer and share his kind heart and passion for life with others. He is happily married and has a daughter named McKenzie.


Robin Tusing - Billing Specialist

Robin Tusing - Billing Specialist
Robin is our longest tenured team member! She began work with Home Instead Senior Care in July of 2008. As our Billing Specialist, she handles all aspects of our Medicaid, VA and Long Term Care insurance invoicing process. Things have changed a lot since she took this position, but she always seems to adapt with seeming ease.

She has lived and worked in the Greenwood/Fort Smith area all of her life.  She has one son, Shawn. “It is a joy to come to work and know I am part of an awesome team making a difference in so many lives in our community.”

Dru Morton - Administrative Assistant

Dru Morton - Administrative Assistant
Dru, started with Home Instead Senior Care in 2013. She loves working with a team of dedicated people who make a difference in the lives of many senior citizens and people in need of special care.
She is a widow and has 4 children. Dru tragically lost one son in 1993. She has 14 Grandchildren, but tragically lost one Grandson in 2016. She has 22 Great Grandchildren and 3 more on the way. Her family is her life.

She has volunteered for going on 14 years with the Alzheimer’s Association. She facilitates two support groups and has been awarded the Nila McKnight volunteer of the year award twice.
She volunteered 8 years with Project Compassion and was awarded Key Person of the Year and Governor’s Award for her hours of service.

She volunteered 5 years at Reynolds Cancer Support House and a 5-year member of RVOCCA, an Ovarian cancer awareness group. Her daughter is a 15-year survivor of Ovarian cancer.
She is just very happy to be of service to those in need and, perhaps, to make a difference in their lives.
When Dru finds time to relax her hobbies include; scrapbooking, one stroke painting, fishing, gardening and bird watching. 

We are very Happy to have Dru as a part of our Home Instead team. She brings light where there is darkness and we appreciate her positive attitude.

Amy Norman - Staff Coordinator

Amy Norman - Staff Coordinator

​Amy has been working at Home Instead since October of 2015. She is a Caregiver at heart. She has worked in many different aspects of the medical field. She also cared for both of her parents as they made their transitions leaving this life. She loves being a Staff Coordinator because she can understand on a personal level how it feels to be a Caregiver, as well as what the clients and families are going through. She loves living life! The good, the bad, the happy, the sad--she embraces it all with a positive attitude and with as much joy as possible. Amy is originally from Galveston, Texas, but has raised her three children here in Arkansas and has been happily married to her husband for 20 years. She loves working for Home Instead because taking exceptional care of her clients is personal, just as it is for Home Instead Senior Care.


Jennifer Thomas - Client Care Coordinator

Jennifer Thomas - Client Care Coordinator
Jennifer is a Client Care Coordinator for Home Instead Senior Care and has been with Home Instead since 2014. She’s married to her high school sweetheart and is the proud mom of 9 beautiful children--5 girls and 4 boys. Jennifer has an Associates of Arts in Health Care Administration and will be pursuing her BA in the same field. Jennifer was born and raised in Florida and spends her vacations back home at the beach. She enjoys spending time with her family at theme parks and the zoo. They take as many road trips as they can.

“I love being a part of the HISC family and find my job very rewarding because I help families keep their loved ones at home. My goal in life is to touch as many lives as I can and be a contributing member of my community.” Here favorite quote is by Mother Teresa, “I alone cannot change the world, but I can cast a stone across the waters to create many ripples.”

Leslie Littlejohn, RN - Client Care Coordinator

Leslie Littlejohn, RN - Client Care Coordinator

​Leslie was born and raised in a small town in Eastern Arkansas. She moved to Colorado in 2002 and moved back to Arkansas 2 years ago. She has been married to her high school sweetheart for 31 years. They have 2 wonderful children, Lauren and Tyler and two beautiful Granddaughters, Rylee and Makynlee.  She has been a nurse for 30 years working in a variety of great jobs, such as Internal Medicine, Cardiology, Rheumatology and her most rewarding time was in Home Care. Leslie began her career at Home Instead July of 2016 and loves what this business offers for people in our community.


Cassie Skinner, RN, BSN - Client Care Coordinator

Cassie Skinner, RN, BSN - Client Care Coordinator
Cassie Skinner started with Home Instead in July of 2014.  She is a Christian, a wife, mother, daughter and a nurse all with the heart of a caregiver. Cassie has been a nurse for 34 years and has never questioned her career choice.  She states, “I believe I am right where God wants me to be.”

Cassie is married to Albert Skinner. They live on a farm, which has been in her family for three generations, at the base of a beautiful mountain.  They have miniature horses, donkeys and five dogs! Her parents live right up the road from her. She has a daughter, CaLee, who lives in Little Rock, a step-daughter, Danielle, who lives in Alma and a step-son, Bobby, who attends UAFS.  “I love my life and that includes working at Home Instead!”

Cindy Womack, Director of Recruitment and Engagement

Cindy Womack, Director of Recruitment and Engagement

Cindy and her husband, Greg, moved from Springdale to the Fort Smith region in 1990.  They soon were blessed with two incredible children; a daughter, Ashton, born in 1992 and a son, Ethan, born in 1994.  Cindy was a stay at home mom until both kids started to school; then she entered the work force again at a Christian school.  She worked there 6 years; then went back to being a full time Mom until she found an ad in the newspaper for a caregiver position with Home Instead Senior Care.  Cindy contacted Home Instead and started as a CAREGiver in June of 2011.  It was recognized quickly that caregiving came naturally to Cindy, so she was honored later that same year with our CAREGiver of the month award.  By March of 2012, she was offered a full time office position as Recruitment and Retention Coordinator; then as the department grew, she was given the title of Director of Recruitment and Engagement.  Recruitment and Engagement involves recruiting, interviewing, hiring, training and retaining new CAREGivers who are passionate about serving others.  Cindy conducts three of the four days of training all CAREGivers participate in and she thoroughly enjoys the connection that happens with CAREGivers during that time.  To Cindy, training is not just about teaching a skill set to CAREGivers, it’s about creating a bond, affirming their value and encouraging a mindset of excellence so they reach their full caregiving potential and provide the best quality care Home Instead client’s expect and deserve.​


Ashley Myers - Recruitment and Engagement Coordinator

Ashley Myers - Recruitment and Engagement Coordinator

​Ashley Meyers was born and raised in the Fort Smith region. Growing up she was very close to her Great Grandmother who unfortunately lost her battle to Alzheimer’s. It was then that Ashley aspired to learn more about this disease and further her education in the health care field. Ashley began her journey as a CAREGiver with Home Instead Senior Care in June of 2010.  During this time, she returned to school and received her CNA and MA certifications, then pursued her Associates Degree in HIT and LPN. Soon after graduation, Ashley began working in the office as a Staff Coordinator, then became a Client Care coordinator. Currently she works as a VA Client Care Coordinator and also helps out in the Recruitment & Engagement department. Being a CAREGiver for over 5 years herself and experiencing the other roles in the office, she is able to connect and provide a lot of insight of her own experiences to the present and future CAREGivers. During orientation week Ashley also is our Personal Care Instructor. She provides extensive hands on training to each new class which includes: preparing our CAREGivers for future scenarios to ensure our clients have the best quality care possible! Ashley is married to her wonderful husband, Dalton, and has two beautiful daughters, Kyleigh & Kailyn. She is a year round sports mom, an avid bow hunter and enjoys spending time with her family. The things she really enjoys most about working at Home Instead is that it doesn’t feel like a job to her at all. The Care team she works with is just like family to her and the services we are able to provide to others is based on a strong solid foundation of moral values.


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