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Home Instead Senior Care
Waterloo, Cedar Falls

Call us today at 888-531-3696

Our Team

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 When you're ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior home care service needs.

Candy & Kevin Diercks - Owners

We are Franchise Owners Candy and Kevin Diercks.  After working with seniors everyday in the insurance business Candy soon recognized the growing need for in home care for seniors. We were introduced to Home Instead Senior Care in early 2006 by family who is also franchise owners of the Quad Cities Office. We immediately fell in love with the Home Instead's passion and desire to be your trusted in-home care agency, and their commitment to help your family keep your aging mother, father, grandparents or friends in their home as they grow older.
Since Opening our doors in January of 2007 we continue to pursue providing the best caregivers and being the most trusted source of companionship, medication reminders, personal cares and in-home care for seniors in our service area of Black Hawk, Bremer, Grundy, Butler, Buchanan and Fayette Counties.
We greatly appreciate you viewing our website and would love to be the Company you entrust taking care of you or your loved ones.
Candy & Kevin Diercks 

Zach Diercks, General Manager

Zach was born and raised in Waverly, Iowa just north of Waterloo, Cedar Falls. He enjoys living on the family acreage. Zach has been married to his wife Brittney for 9 years, they have two beautiful children Jillian and Jhett. 
Zach has been a member of this family ran business since opening in January of 2007. Zach loves seeing a smile and joy on the face of seniors when they recieve the little bit of help from our wonderful CAREGivers.

Chloe McMichael, Administrative Assistant

Chloe grew up in Madison, WI and joined the Home Instead Senior Care team in January of 2009. Chloe has been married to her husband Matt for 5 years, they have two boys Kaden and Owen. She works in our office part time and is one of the voices you will hear answer the phone with a warm greeting. .
Chloe enjoys hearing stories from our caregivers on how they impact the seniors they assist everyday.

Kristi McGinn, Staff Coordinator

Kristi grew up in Reinbeck and now lives in Waterloo with her husband Matt of 5 years and their 3 year old daughter Madison, they are expecting their second child in May. Kristi previously worked as a CNA for 8 years and has experience with home health. When calling our office she is usually the first voice you will hear. Whether she is answering the phone, talking to CAREGivers or out visiting with clients you will always see a smile on her face. Kristi does the scheduling in the office and matches the right CAREGiver for each client. Her favorite part about working at Home Instead is getting to know our clients and hearing stories about their lives.