Jennifer has many years of experience in creating exceptional customer service. As the President of Operations, she ensures our entire support team creates personal and positive experiences for our seniors, their families, as well as our CAREGivers. She has a servant's heart and works tirelessly to exceed our clients' expectations.
Kelly started with Home Instead as a CAREGiver, and she has served in
several important roles since then. Kelly works with many of our
clients and their families, with an emphasis on serving those in the
ARChoices and other government programs.
Sherry came to Home Instead with many years of experience as an RN in
various acute settings as well as a case manager in a skilled nursing
home health setting. She ensures the highest quality care through her
frequent interaction with clients and their families. Sherry also
provides exceptional personal care and other specialized training to our
Chris was a CAREGiver for Home Instead prior to joining the office
team. She works closely with clients and their families on an ongoing
basis to ensure their needs are being met and we are exceeding their
Prior to joining the Home Instead team, Michelle spent many years equipping caregivers to provide exceptional care to seniors. She currently works with our clients and their families to assess their needs, and she oversees the work of our caregivers to ensure we are providing the best care possible.
Marti has a heart for encouraging others and equipping them for success. As the Recruitment & Engagement Coordinator, she uses this passion every day to ensure a positive experience for Home Instead's CAREGivers.
Wendy is a valuable member of the service department, where she works
diligently to ensure Home Instead’s reputation as the most reliable
home care company. She works closely with clients and CAREGivers to
deliver not only high quality care, but also a great fit for each
Jamie's role in our service department is to ensure a great fit between our clients and CAREGivers. She is one of the reasons Home Instead is known as the most reliable senior care service provider. Her personal knowledge of clients and CAREGivers helps to ensure a seamless scheduling process.
Happi works with clients and our care team to ensure highly accurate
statements that reflect provided services. She can answer questions and
provide any needed explanations regarding the billing process. Happi
loves to engage with clients and she frequently introduces them to new
CAREGivers as well as conduct quality assurance visits.
Karen is often the first voice you hear when calling the office. Her
devotion to our clients and CAREGivers sets her apart as she effectively
connects those calling or walking in with those who can best assist
them. Karen assists with all functions of both Home Instead offices.
Tabby came to Home Instead with years of experience in relationship
management, and she also brings a unique perspective as a family
caregiver. Tabby works closely with professionals in the communities we
serve. She builds relationships and partnerships with those
professionals to provide a more complete care team for seniors.
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.