​Logan Goes the Extra Mile for Clients


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Logan Lorance had never worked in professional senior care until he joined Home Instead Senior Care® of Anchorage on May 4, 2016, but he does have extensive family caregiving experience. His wife was diagnosed with a congenital neurological brain disorder five years ago. Logan also has four daughters, ages 7, 10, 13 and 15, and he helped take care of a grandmother who died in February.

Logan has excelled with Home Instead, and he was a unanimous staff selection for December CAREGiver of the Month. Administrative Assistant Melissa Wilson said, "Logan is a fantastic CAREGiver because he is always going above and beyond. Logan does whatever it takes to get to his shift even if it means walking for miles, taking the bus or carpooling. He has been an asset and an invaluable part of our clients' lives."

Reflecting on his honor and job, Logan said: "Five years ago, I would never have seen myself doing this. I was working on a health information technology degree at Santa Barbara City College northwest of Los Angeles when we began to deal with my wife's challenge. God changed my life, and I decided there must be a reason for that and accepted it. Everyone in our family had to hit 'reset' on our lives, and my classwork stopped. As far as being a CAREGiver, I love what I am doing. Helping people, even difficult ones, is fulfilling."

Logan and his wife are Anchorage natives who returned to their hometown earlier this year to be reunited with family and friends. "This is a better support system than what we had in California," Logan explained. "We were trying to find the best place for my wife. We have been in Houston, Phoenix and the Los Angeles area. A lot of places did not provide the right kind of services for my wife. This is life for us now, and we choose to focus on the positive side of things. My daughters help their mom, but perhaps my 7-year-old is the biggest help."

Asked about being a CAREGiver, Logan noted: "It is a wonderful thing. I am always building relationships, but it is hard to lose a client. The only thing I don't like is they eventually will pass away or be forced to move to a care community because of medical challenges. But it is fulfilling to know I could assist someone, keep them in their home and make them feel good."

For the past six weeks, Logan has been working five overnight shifts each week to assist a 78-year-old client who has Parkinson's disease and dementia. The client gets along well with Logan. "I was thrilled when he remembered my name the first time," Logan said. "How my client views a CAREGiver and interacts with us depends on the situation. If he is difficult, it is not a personal thing. Sometimes he is just not functional because of the afflictions."

The Home Instead Senior Care staff is effusive in its praise for Logan, pointing out not only his job performance but devotion to his family. Front Office Manager Rose Marie Holliday said Logan was hired because the franchise learned he is loyal, understanding, caring, compassionate, patient and pays attentions to details.

Rose Marie added, "He is such a wonderful CAREGiver and great addition to our team. No matter the weather or time, he finds a way to get to every shift even though he is without transportation. He is easygoing and has a huge heart for clients. Outside the job, Logan clearly is a wonderful father who loves his family." 

In addition to being a great CAREGiver, Recruiter Coordinator Debby Perkins said, Logan is always a pleasure with whom to chat. Training Coordinator Ana Douglas, RN, complimented Logan's transparency and communications skills, and said he is a delight to train. "He is a great asset to the Home Instead team," Ana said. ​

Co-Staff and Schedule Coordinator Emerald Fuimaono said: "Logan was honored because he's a rock star and has a big heart. He has worked overnight shifts that are distances of 10 to 15 miles. He takes a bus and then walks up a hillside to his client. He has never missed a shift because of transportation, even if he walks or rides a bike. Logan says his clients depend on him, and he brings a smile and a happy heart to our office. We are blessed to have Logan as part of our team."

Co-Staff and Schedule Coordinator Vaosa N. Tuiolemotu agreed with Emerald. "Through rain, sleet or snow," Vaosa said, "you can count on Logan to be there on time, every time. Each of his clients absolutely adores him because he is such a compassionate person."

Client Care Manager Shala Dearing called Logan "a delight to have on our team." Shala loves his rapport with clients: "Logan makes the most amazing connections with them. He is charismatic and devoted, and truly a humble human being. Logan is a breath of fresh air, and no one can resist that beautiful smile – it will brighten anyone's darkest day."

Logan said: "There's not one person on the Home Instead staff who I don't like. They are wonderful, great people. That is so hard for any employee anywhere in America to say. That alone makes me want to stay."

 

Home Instead Senior Care CAREGivers, who are screened, trained, bonded and insured, provide a variety of in-home services to help keep seniors independent. For inquiries about employment with Home Instead Senior Care, please call 907-277-4663 or email recruiting coordinator Debby Perkins at debby.perkins@homeinstead.com. For further information about the company, visit http://www.homeinstead.com/637 or to learn more about the company's services link to a digital brochure at http://www.hisc637.digbro.com.

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