Josie Adds ‘CAREGiver of the Month’ to Her Titles


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CAREGiver Josemay Adufah has an extraordinarily compassionate bedside manner with her clients, just like a kind doctor. ​

In fact, Josie holds a Doctor of Medicine degree, having graduated in 2013 from Spartan Health Sciences University in Vieux Fort, St. Lucia, an island nation in the eastern Caribbean Sea. Josie is also a CNA and holds a pharmacy technician certificate. While her first title was doctor, in December she added "CAREGiver of the Month" at Home Instead Senior Care® of Anchorage after a little more than three months on the job.

Josie is working as a CAREGiver while striving to earn her accreditation as an American doctor. In discussing what's on the horizon, Josie said: "The future looks bright. I am working on passing my United States Medical Licensing board examinations and also becoming certified by the Educational Commission for Foreign Medical Graduates to enter into family medicine residency here in Anchorage."

Pointing out that helping people comes naturally, Josie said, "I did caregiving work all through school, first when I was an undergraduate as a biology major and then while I was in medical school. I have been a caregiver for the past 12 years. With Home Instead Senior Care, I like the ability to assist our clients' needs on a one-on-one basis. It is a privilege to be available for my client, and also to give the family the reassurance that I am doing all I can with the senior loved one to provide a helping hand and keep him or her safe."

Josie said working with the geriatric population all these years has been fulfilling. "I couldn't see myself making use of the pharmacy tech certificate after I started down this path in Anchorage, and I have no regrets about my current endeavors," she said.‎

Home Instead Senior Care is pleased to have Jose on its CAREGiver staff, and she is not the first CAREGiver who has chosen the franchise for a job while working on medical doctor accreditation. "When we hired Josie on Aug. 20, 2015, the staff was excited to have her join our team. Her professional and work experience proficiencies are amazing. Josie has great people skills and in general enjoys working," said Rose Marie Holliday, front office manager for owner Stacee Frost Kleinsmith's Home Instead Senior Care franchise.

"In addition, she is kind, attentive, sweet, dependable and very reliable. When we were checking her references, it came back to us that Josie was 'a great doctor.' That is useful in many aspects, but Home Instead Senior Care, of course, is a non-medical service, so she does not serve in a medical role," Rose Marie added.

"One of Josie's memorable experiences with seniors came when she managed a 15-bed home where she addressed all clients' needs," Rose Marie said. "Josie believes that it takes teamwork and good communication with the office staff to deliver great service because one person can't do it on his or her own. Josie knows that we must always be attentive and reliable, and among her strengths is being persuasive."

A family relocation brought Josie to Anchorage, where she first spent 18 months as an assisted living facility manager. Josie explained how she became a CAREGiver: "I saw the Home Instead Senior Care building as I was driving from an interview with another agency with which I had been guaranteed a position as a case manager. I stopped at Home Instead Senior Care, walked in the office and the rest is history." One advantage to working as a CAREGiver, Josie said, is that she "enjoys the flexibility to choose her hours and is given the opportunity to work with staff to be matched with compatible clients."

One of Josie's memorable lighthearted moments came when she walked into a client's home and had this exchange:

·         Client: "I can't believe at my age, they send someone to babysit me."

·         Josie: "I think the right word is 'companionship.' What do you think?"

·         Client: "Well, I guess that will work. Welcome."

Josie also has provided a friendly voice and a warm shoulder on which to lean for clients' family members during difficult moments. In one instance, a client's daughter told Josie: "I don't seem to get things right when dealing with Mum." Josie quickly replied: "That's the very reason I am here." The daughter, with a smile on her face, said: "Thank you, Josie." That moment, Josie related, "was priceless."

Josie assists one regular client and works between 20 and 30 hours a week.

"My client has early stages of dementia. At the moment the only challenge is dealing with my client's short-term memory loss," Josie said. "As the disease progresses, I can foresee numerous challenges that may arise. However, my knowledge and experience with dementia clients has equipped me to help and walk the client and family members through this stage in their lives."

Past, present or future, Josie is deeply committed to her personal mantra to serve compassionately no matter the job or setting. "My motto is 'In white coat, I will always be a caregiver at heart.' "

Home Instead Senior Care CAREGivers, who are screened, trained, bonded and insured, provide a variety of in-home services to help keep seniors independent. For inquiries about employment with Home Instead Senior Care, please call 907-277-4663 or email recruiting and retention coordinator Christa McStay at christa.mcstay@homeinstead.com. For further information about the company, visit http://www.homeinstead.com/637  or to learn more about the company's services link to a digital brochure at http://www.hisc637.digbro.com.

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