For Tinoi, All Roads Lead to Senior Care


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Tinoi Faalogoifo would go anywhere in the world to help a senior. Literally.

Before Tinoi was honored as CAREGiver of the Month in May for Home Instead Senior Care®
of Anchorage, she had picked up senior-care experience all over the globe. The Samoan native cared for her grandmother in American Samoa while also working for four years at Samoa Nursing Home in Pago Pogo, the territorial capital. That’s also where Tinoi attended school before moving to Michigan in 2011 to work for two years in a nursing home and take classes.

In 2013, Tinoi moved to Anchorage without ever having been in Alaska. “I had relatives here,” she pointed out, “so I thought I would give it a try. It’s not as cold as Michigan in the coldest part of winter, but it’s still cool here. That’s all right with me because I think it’s too hot back home in American Samoa,” she said with a laugh.

Tinoi can’t remember exactly which beautiful September day it was last year, but she does emphatically say that it was her “lucky day.”

“I was riding on Northern Lights Boulevard,” Tinoi recalled, “and we came up behind a car that was wrapped with Home Instead Senior Care signage. It caught my eye. When we got close enough to see the phone number, I got a feeling about it, wrote it down and called it.”

It turns out that Tinoi was about a block or two from franchise owner Stacee Frost Kleinsmith’s office building at 440 West Benson Boulevard. On Oct. 8, 2014, Tinoi became a CAREGiver, and she was almost immediately recognized as a good one.

“Tinoi has demonstrated dedication to our clients and their families with great attitude and a happy heart,” Front Office Manager Rose Marie Holliday said. “She is everything her personal references told us she would be: very caring, responsible and organized. Members of her church told us that she was very good with seniors at their church; others told us that she kept their families’ homes very tidy and clean, and that she was gentle and sweet.”

Staff Coordinator Emerald Fuimaono, the Home Instead scheduling manager, said: “Tinoi is always willing and able to help cover shifts at moment’s notice. She never declines any shifts when we call. Tinoi embraces every task with a gentle smile and eagerness to extend a helping hand. By doing that, she is a standout in our eyes and has won not only our hearts but also those of our clients and their families.”

Rose Marie noted that Tinoi has gone through extensive franchise training and has a thirst for even more. “These are the education and training classes that Tinoi has completed: Personal Care Training, CAREGiver Learning and Development, Building Relationships, Safe Client, Safe CAREGiver, The Aging Process and part one of Alzheimer’s Disease and Other Dementias – Capturing Life’s Journey,” Rose Marie said. “Tinoi will continue to grow and take ongoing education courses as her availability permits.”

The Alzheimer’s training is especially near and dear to Tinoi’s heart. Tinoi, whose goal is to become a CNA, is knowledgeable about dementia because her grandmother was afflicted with it before she passed away in 2013.

From Fridays through Tuesdays, she works from 11 p.m. to 7 a.m. with a 94-year-old male client who has 24/7 coverage from a team of CAREGivers. “My regular client is a sweet man, and I feel so lucky to be able take care of him,” Tinoi said. “He is a former writer who has a nice family, a son and daughter. His daughter lives quite a distance from Anchorage, but she plans to come back in July.

“We have a good team to take care of him. Among my responsibilities, I make sure he is repositioned every two hours. I assist him with the restroom and with showering. He’s up sometimes three times in the evening to use the bathroom, and I make sure he’s safe. In addition to my hours with Home Instead, I work with seniors at my church, where I usually attend the 6 p.m. service.”

Tinoi is satisfied with her work schedule and praises the job flexibility. “I am working a lot, yet I am able to make time for church,” she said. “I am a fit for this because I am good at senior care, have the experience, and like working with seniors. Everything is going well, and I feel so good about Home Instead.”

Home Instead Senior Care CAREGivers, who are screened, trained, bonded and insured, provide a variety of in-home services to help keep seniors independent. For inquiries about employment with Home Instead Senior Care, please call 907-277-4663 or email recruiting and retention coordinator Katharine Wien at katharine.wien@homeinstead.com. For further information about the company, visit http://www.homeinstead.com/637  or to learn more about the company’s services link to a digital brochure at http://www.hisc637.digbro.com.

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