In Haitian Creole: diyite ak respè. In Spanish: dignidad y respeto. In French: dignité et égard. In English: dignity and respect. Those are award-winning CAREGiver Myrline Pierre’s favorite words when she talks about working for Home Instead Senior Care® of Anchorage. The Haitian native knows how to say “dignity and respect” in all four languages. Most important, she emphasizes and lives those qualities when she’s working with her clients in the Land of the Midnight Sun. “I use dignity and respect to take care of people,” said Pierre, who joined owner Stacee Frost Kleinsmith’s franchise on Aug. 11, 2011. “Those with dementia, I treat them as if I would want my own loved one to be treated. I treat them with dignity and respect.” As a CAREGiver, Myrline provides meal preparation, medication reminders, light housekeeping, companionship, and transportation and errands. In addition to those services, Myrline and other CAREGivers offer personal assistance with eating, grooming, dressing, bathing, incontinence, cognitive impairment and mobility. Myrline not only assists her clients but helps their families eliminate worry, reduce stress and re-establish personal freedom. Her patience, compassion and encouragement are instrumental in helping those who have dementia. Myrline also demonstrates her commitment to her clients by honoring God in all she does. She is dependable, reaches her clients on time and always makes her clients and their care her top priority. If there is a new and better way to take care of her clients, she digs into it, does the research and finds it. “I have the knowledge of treating seniors well,” Myrline said, “but I also want to get better at what I do.” She added: “I also am willing to learn lots of things to help seniors more. Home Instead Senior Care has added quite a bit to my caregiving background, and I have done well with Home Instead. I am proud of the fact that I have served my clients well, and they have said so. I’ve never had a client complain about me, and the office hasn’t had any complaints.” Front Office Manager Rose Marie Holliday recalled the process of getting to know Myrline. Home Instead CAREGivers are always carefully screened before they are hired. Then, of course, they are trained, bonded and insured. “When we asked Myrline in a job interview what she would like most about working with older adults, she said, ‘Seniors are very loving, and they love having their spirits lifted. That’s what I would do,’ ” Rose Marie said. “During Myrline’s interview when asked about her character, she shared, ‘I am a good person, hard worker and respectful, and work is my priority and my job always comes first.’ We obviously found that to be true.” “Myrline’s references told us that she gets along with others and is very sweet. They also told us that Myrline is very outgoing, sociable, assertive, motivated, dependable, a team player, straight forward, very caring and understanding. Again, they were right on.” Rose Marie added: “Myrline has a soft heart and delivers excellent care service to all of our clients. She adores them, and she enjoys the stories and conversations she has with each and every one she cares for.” Myrline, who heard about Home Instead Senior Care from a friend, has one regular client who requires 42 hours a week of care. “What I like most about being a CAREGiver is that I learn more about life. I treat my clients like I would want to be treated. Love each other as you would love yourself,” she said. “I love my clients and wish to give them good care. I work hard to try to help my clients as much as I can whether they are having a good day or bad day.” Finally, Myrline wants seniors and their families and friends in the Anchorage area to know about Home Instead Senior Care. “I want my company to have success because everyone here cares for our clients with love and respect,” she said. “I would like to see Home Instead Senior Care praised. I would love to see Home Instead Senior Care bigger in Alaska. We are already a great company, but I would like to see the news get out about our services and what we can do for seniors to keep them in their homes.”
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