Read what other families in Hillsboro, OR have to say about Home Instead Senior Care®:
"A few years ago, my mom developed severe arthritis in her knees and started to struggle with things like cooking, cleaning, and household chores. But, she wanted to stay in her home. So, we hired Home Instead and they did an incredible job. Their staff always treated her with respect as well as compassion. Their caregivers became her friends. They truly care about helping people! "
"I cannot speak highly enough about this agency; they are lovely. The care I have gotten is fabulous. I'm very pleased and I have been taken care of. I have been given help with walking, which is my primary concern, and initially I was taken care of physically. The care I continue to receive is light housekeeping and anything I have questions about is very easily and well answered. "
"They are very supportive of their CAREGIVERS! Training available, also library of books and games for use by caregivers and with their clients."
"This review was read by a Dementia Facilitator on behalf of a wife as an opening statement for Home Instead Presentation.
As I mentioned a couple weeks ago, our family had the opportunity to use the services of Home Instead. Because I cannot atten, I though I would send you a brief overview and some 'take-aways' from our experince in hopes that it may help someone else considering these type of service for their loved one. Feel free to share all or some the following if you'd like.
Approximately 10 years ago my mom was diagnosed with Parkinson's Disease. It was changed to Parkinson's with Dementia when she started experiencing hallucinations, and then later changed to Lewy Body Dementia. Last April she was moved into an assisted living facility when the stress of caring for her became too much for my did. with two weeks of moving in, were told she was a 'flight risk' and needed to be in memory care for her safety and well-being. The situation was futher complicated due to the need for an immediate change occurring on a Friday and the facility had no openings in memory care. We had three options that day: move her home, try to find a different memory care facility, or provide 24-hour supervision via a service provider.
Thankfully, I calle Home Instead (Hillsboro). Within one hour of talking to their Director of Client Care manager, she was in our home discussing how they could assist us and by 5 pm had a caregiver with my mom and a weekend staffing schedule in place. (Her compassion and resourcefulness was beyond belief and exactly what we needed that day!) Althought the facility thought it would be a short wait for memory care, it ended up being 10 weeks befor an opening occurred and my mom was moved. Thankfully, my parents had the financial resources (private + logn-term care insurance) to cover this unexpected situation and she is doing great in memory care."
"It is with much gratitude that I am writing this letter of recommendation. The Home Instead's Caregivers enriched m y dad's life for the past year and a half with their gracious company and assistance. They were the extra set of eyes at the care facility that kept him safe and it was a blessing that he had the one on one attention and care. I welcomed the daily notes they wrote and their observations very much. It helped me tremendously to know he was in good hands.
I am very impressed with the incredible teamwork also! I appreciated when I was notified whenever there was schedule conflict and how quickly the schedulers resolved it. They were always pleasant to talk with and concerned about making sure someone was there for my dad. When Danielle met with me and my dad every few months she was very kind, caring and sensitive about any concerns plus it was an opportunity to let her know how pleased I was with the caregivers, Everyone was phenomenal and surpassed all of my expectations! They were like angels and I will lbe forever grateful.
Please feel free to contact me if you have any questions or concerns.
"I am writing regarding the services you provided for Dave B. in Banks, Oregon. Dave was on hopice and I was a family friend who stayed with Dave and his wife Joan throught his last days. I am recently retired LCSW who had worked in the halth care my entire career. In that capacity I often inclueded Home Instead in the list of agencies I gave to patients and their families, but this was my first opportunity to observe Home Instead on a personal basis.
I found your services to be highly professional and compassionate from the very beginning. I called Home Instead on behalf of the family on a weekend and spoke to Andrew. He was knowledgeable and thorough as he explained your services and arranged to meet with the family that afternoon. He was kind and sincere as he met with Joan to arrange for services. He is certainly an asset to your organization.
During the next serveral days Joan decided to eventually arrange for 24 hr. care. All of your employees who helped staff this situation were caring, efficient and effective as they scheduled care during this stressful time. The staff that came to the home was exceptional in their ablity to offer suggestions and provide for Dave's changing needs. They not only helped Dave, but were instrumental in providing compassionate, supportive care to Joan. Allison, Caitlin, Kira and Richard brought their skills to this situation and readily carried out any task Joan requested of them. Sarah also provided services, but I was leaving as she arrived. I'm sure she was of the same caliber as all the others and her care was certainly appreciated. The genuine care and warm suport provided by all of them was extaordinary and they are excellent representatives of your organization.
Having now experienced interactions with Home Instead on both the professional and personal side I can highly recommend your services. In fact, I have shared by experience with some my former work colleagues. Please thank all of your staff again for their services and wish them well in their continuing health care careers."
"A great place to work."
"What I like about Home Instead Senior Care is that it is truly a company that cares. They care about the clients and they care about their employees. Someone is always there, ready to listen and take care of any small detail that needs taken care of. I'm proud to be working for this company."
"I like that everyone on the HISC team is very kind, approachable and welcoming."
"Very caring staff; feels like family"
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