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CAREGiver of the Month

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A tradition of great caregiving means that we take care of our own as well as we take care you and your family. 

We reward our local CAREGivers with CAREGiver of the Month and CAREGiver of the Year awards to show our appreciation for all they do. Home Instead, Inc. also recognizes regional CAREGivers of the Year and one special CAREGiver who shows exceptional dedication is the recipient of the national award — The Mary Steibel CAREGiverSM of the Year Award.

This program inspires CAREGivers to strive for excellence. It creates a sense of pride and rewards their hard work, compassionate care and service to others. ​


 


October 2019 CAREGiver of the Month: Caitlin S.

October 2019 CAREGiver of the Month: Caitlin S.

​Caitlin is a wonderful CAREGiver. When her client experienced an episode, she stayed over 45 minutes to be sure her client was okay. Another one of her clients commented that "She is really good... we're surprised she keeps coming back!" Well, we aren't surprised! Way to go Caitlin!


October 2019 CAREGiver of the Month: Kendall S.

October 2019 CAREGiver of the Month: Kendall S.

Kendall is hard working, dependable, efficient and always willing to help. Her client likes to say she is "one smart cookie" and describes her as "wise beyond her years". They consider themselves very fortunate to have her. We are definitely fortunate to have her as well! Congratulations Kendall!


October 2019 Rising Star CAREGiver of the Month: Luis R.

October 2019 Rising Star CAREGiver of the Month: Luis R.

​Luis has been with HISC 606 since April 2019. He has a warm and caring nature and we can always count on him. His clients enjoy his company and describe him as "a really great guy". We couldn't agree more! Thank you Luis!


September 2019 CAREGiver of the Month: Carly W.

September 2019 CAREGiver of the Month: Carly W.

​Carly has a wonderful repertoire with the office and is always willing to fill in for open shifts. Carly also goes above and beyond and is a reliable communicator with outside care providers in regards to her clients. This helps bridge the gaps in their care and offers invaluable insight into the client situation. Carly is thorough, kind, compassionate and always steps up to a challenge. Thank you for being an awesome member of the team, Carly!


September 2019 Rising Star CAREGiver of the Month: Davinagrace R.

September 2019 Rising Star CAREGiver of the Month: Davinagrace R.

​Davinagrace has been with Home Instead 606 since November 2018. Her clients have nothing but wonderful things to say about her and she is never without a smile or positive attitude. What impresses us most about her? She fills in when needed and is caring for clients as she attends school full time! Congratulations Davinagrace!


August 2019 CAREGiver of the Month: Fatima B.

August 2019 CAREGiver of the Month: Fatima B.

​Fatima B. has been with Home Instead 606 since 2016. Her compassion, empathy and advocacy for her clients is admirable. Fatima's clients think she is wonderful and we definitely agree! We are lucky to have you on our team Fatima! Congratulations!


August 2019 Rising Star CAREGiver of the Month: Hermelinda R.

August 2019 Rising Star CAREGiver of the Month: Hermelinda R.

​Hermelinda is truly wonderful with our high-needs clients and they adore her. She is a hard worker, is always smiling and is a great communicator. We also appreciate that she always lets the office know when there is something going on wtih her clients. Congratulations Hermelinda!


July 2019 CAREGiver of the Month: Jerry F.

July 2019 CAREGiver of the Month: Jerry F.

​It has been a year and a half since Jerry joined our team in January 2018. Since then, it has become apparent that he is dedicated to the wellbeing of his clients. There was a situation that Jerry was in recently with a client that could have been dire. Thanks to his quick thinking, he was able to intervene at the appropriate time to keep the client safe. Jerry's client cannot thank him enough for his inuitive actions and caring heart. What an amazing person to have on our team. You rock, Jerry!


July 2019 Rising Star CAREGiver of the Month: Dolores C.

July 2019 Rising Star CAREGiver of the Month: Dolores C.

​Dolores has been with Home Instead 606 for a mere 6 months but it is unanimous: all of her clients love her! She is a very hard worker who truly cares about the wellbeing of her clients. Dolores is conscientious, a great communicator, and is a wonderful CAREGiver all the way around. Thank you for choosing us Dolores! 


June 2019 CAREGiver of the Month: Michele K.

June 2019 CAREGiver of the Month: Michele K.

​Michele has been with Home Instead 606 for over 3 years. She is consistent, reliable and dedicated to being a CAREGiver. Michele's clients love her and she always goes above and beyond. She is always willing to help fill in for shifts in her county and is a dynamite communicator with the office. We are lucky to have you Michele! Congratulations on making STAR CAREGiver!


June 2019 Rising STAR CAREGiver of the Month: LeeAnne H.

June 2019 Rising STAR CAREGiver of the Month: LeeAnne H.

​LeeAnn not only has a great attitude, she is also personable, professional and kind. She always has a smile on her face and consistently looks for ways to engage her clients. She takes the extra time to really learn their schedules so she can adjust to best meet their needs. We are excited to watch you grow, LeeAnn! Congratulations!


May 2019 Rising Star CAREGiver of the Month: Kevin J.

May 2019 Rising Star CAREGiver of the Month: Kevin J.

​Kevin is a calm, warm and dependable CAREGiver. His clients love him for his patience, caring and wonderful conversations. He always has a smile on his face and is such a help to them. They are truly impressed with him! We are grateful to have Kevin. Thank you for all your hard work. Congratulations Kevin!


May 2019 CAREGiver of the Month: Mary R.

May 2019 CAREGiver of the Month: Mary R.

Mary has been with Home Instead since August 2017. She is an exceptional CAREGiver with great instincts. Patient and caring, her clients love her. She is always open to helping out. Mary waited with grace and patience for two and a half hours past her shift for her replacement. Mary, we appreciate the hard work and excellent care you provide to your clients. Congratulations!


April 2019 Rising Star CAREGiver of the Month: Sara R.

April 2019 Rising Star CAREGiver of the Month: Sara R.

​Sara is so caring, and all her clients love her. She is efficient by checking in with what her client's needs are for the day and accommodates them. We love Sara's infectious smile and wonderful loving attitude that she shares with her clients and staff. Congratulations Sara!


April 2019 CAREGiver of the Month: Aleli R.

April 2019 CAREGiver of the Month: Aleli R.

​Aleli has been CAREGiver with Home Instead since 2015. An excellent CAREGiver with great problem solving skills, she offers compassionate support for not only her clients but for their familes as well. Aleli is consistent and trustworthy. Her client's are pleased to have her support and caring nature. That is why she is a STAR CAREGiver!


March 2019 CAREGiver of the Month: Lori C.

March 2019 CAREGiver of the Month: Lori C.

​Lori has been with Home Instead since August 2017. Lori is efficient, caring, and has a great attitude. A true problem solver. Her dedication and caregiving are apparent in how she is appreciated by her clients. Lori goes out of her way to help and communicates well with the office staff.


March 2019 Rookie of the Month: Courtney B.

March 2019 Rookie of the Month: Courtney B.

​Courtney has been with us since September of 2018. She brought with her experience and patience. Courtney alway has a smile and a great attitude.


February 2019 CAREGiver of the Month: Carol S.

February 2019 CAREGiver of the Month: Carol S.

​Carol has been with Home Instead for close to 5 years. A patient and compassionate CAREGiver. Carol is a true advocate for her clients. Coming to the office seeking out advice on how to better reach her client, actively seeking alternate ways to connect. She consistently works outside of her availability for clients and is always willing to cover shifts for them. Well done Carol!


February 2019 Rookie of the Month: Stephanie G.

February 2019 Rookie of the Month: Stephanie G.

​She Rocks! Always has a great attitude. Willing to help out in a pinch. Stephanie comes into the office with a smile. During the holiday she stayed in the area in case we needed assistance with clients. Consistently working out our her county. Always willing to go above and beyond for her Clients. Congratulations!


January 2019 GCAREGiver of the Month: Linda W.

January 2019 GCAREGiver of the Month: Linda W.

​CAREGiver Linda has been a CAREGiver with Home Instead for over 6 years! She has had one steady long term client most of her employment and has developed a great relationship with her client and the family. She doesn't hesitat to go outside of her availability to help her client when needed. She is reliable, loyal and dedicated to her profession. Not to mention that CAAREGiver Linda spoils the office staff by sharing her delicous homeade chocolate chip cookies! We love her cookies and that she shares, but we lover even more for sharing her heart with others. Thank Linda for all you do!


January 2019 Rookie of the Month: Heather H.

January 2019 Rookie of the Month: Heather H.

​CAREGiver Heather works very hard at what she does. She is so easy to get along with and takes direction well from others. She is professional and is willing and happy to help our clients. Heather may be a rookie now, but her skills and hands on experience are making a her into an incredible CAREGiver. Heather has been with Home Instead for over 6 month. We appreciat you Heather!


2018 CAREGiver of the Year: Kathleen H.

2018 CAREGiver of the Year: Kathleen H.

​Kathleen is an outstanding CAREGiver, who loves meeting the needs of others. She goes above and beyond by continuing to serve her clients and her church all while going through Chemo Treatments for Stage 3 Colon/Rectal Cancer.

Kathleen's friends, family, clients and co-workers expressed the following:

"Kathy has always been an example of what it means to put others before oneself, and to tirelessly give without thought of being recognized or honored."

"Kathleen has really added joy to my life. I look forward to the days that she comes to take care of me."

"She treats you like your're really something special. That's the way she is. It really isn't just a job for her."


December 2018 CAREGiver of the Month: Donna S.

December 2018 CAREGiver of the Month: Donna S.

​Donna is an amazing person, someone who exhibits all the traits we look for in a Home Instead CAREGiver...patience, compassion, attentiveness, dependability and trustworthiness. Donna is dedicated to her profession, so much so that even when on shift she received some devasting news, she stayed on to finish out her shift, making sure her client's needs were met before her own. We admire her dedication and positivity, she is graciou and kind and most of all, she loves what she does! Donna has been a CAREGiver for over 1 year, we are so excited to have her in our Home Instead family! Thanks for all you do, Donna!


December 2018 Rookie of the Month: Michelle V.

December 2018 Rookie of the Month: Michelle V.

​Michelle is full of life and always finding ways to brighten someone's day! Her clients appreciate the care and kindess she brings to their lives, not to mention she makes the best egg salad ever! Michelle is on the ball, checking her portal daily, making sure she knows where to be and what she will be doing she is a perfect fit for her clients and a perfect fit for Home Instead. Michelle has been a CAREGiver just over 4 months and already is making a difference to others. Geat job Michelle, thanks for all you do!


November 2018 CAREGiver of the Month: Rebecca D.

November 2018 CAREGiver of the Month: Rebecca D.

​Rebecca has been a reliable and compassionate CAREGiver from day one. She takes her role as a CAREGiver seriously, always giving 100% in all she does. Her clients' say it best..."she is the best CAREGiver we have ever had and is an absolute jewell! She's effcient and never has to aks what we want. She's got us spoiled."

Consistently we hear that Rebecca goes above and beyond for her clients. She has great communication and follow up skills, and keeps the office and care team informed at all times. Rebecca has been a Home Instead CAREGiver for over 1 year! We are so happy to have you on the team Rebecca, you are awesome! Thank you for all you do!


November 2018 Rookie of the Month: Maria L.

November 2018 Rookie of the Month: Maria L.

​Maria is such a kind hearted CAREGiver. She is professional and always polite. Maria is organized and always prepared, especially when meeting new clients. Her clients come first, and she will do what is neeeded to meet their needs. She also communicates very well with the office and we know we can count on her always. Maria has been with Home Instead for over 8 months now. She is making a difference in the lives of seniors, and we love having her as part of the team! Great job Maria!


October 2018 CAREGiver of the Month: Heather S.

October 2018 CAREGiver of the Month: Heather S.

​Heather is thoughtful and gracious CAREGiver. She fully dedicates her time to her client's while on shift, making sure all their needs are met. When her client was in rehab, with permission from the office, she visited  him frequently to let him know she was thinking of hime, and to encourage him to keep his spirits up. Heather is always willing to accept shifts outside of her availability to help out a client in neeed. Heather has been with Home Instead for over 3 years. We love her beautiful heart and great attitude! Thank you Heather forall you do!


October 2018 Rookie of the Month: Christy B.

October 2018 Rookie of the Month: Christy B.

​Christy was hired on just 4 months ago, but already has proven to be a very reliable and responsible CAREGiver. She started her Home Instead career working in a facility setting taking care of multiple clients. She was a great advocate for the clients and communicated well with staff during her time there. Christy enjoys being a CAREGiver and it shows in her enthusiasm, an the hard work she puts in to help others. So glad to have you as part of our Home Instead Family! 


September 2018 CAREGiver of the Month: Susan B.

September 2018 CAREGiver of the Month: Susan B.

​CAREGiver Susan connects with her clients and takes the time to learn about their interest. She is very considerate of other family members as well and is always willing to help out whenever she is needed. She is resourceful, creative and  always on task. We love her dependability and trustworthiness, we are so happy to have her in our Home Instead family.


August 2018 Rookie of the Month: Maria L.

August 2018 Rookie of the Month: Maria L.

​Maria has only been with Home Insted for 6 months, but has proven to be an absolute star! He clients love and ador her, they feel happy around her. Maria is honest, straightforward, resspectful and sweet. She is professional and friendly and clicks well with her clients. So glad to havae you Maria as part of our Home Instead family!


August 2018 CAREGiver of the Month: Kathleen H.

August 2018 CAREGiver of the Month: Kathleen H.

​Kathleen is a special lady and CAREGiver. Always reliable, dependable and loyal, her actions speak for themselves as she puts others needs above her own. One of her client's shared with the office that "she has never seen anyone more dedicated at their job." Kathleen is one of our Mentor CAREGiver's having considerable experience in all levels of senior care. As a CAREGiver, she has worked professionally many times sise by side with caregivers in a facility setting and with hospice team nurses. She is a true example of what it means to  "live the Home Instead way"...making a difference in the lives of seniors every day. Kathleen just celebrated her 7th year anniversary with Home Instead! What a joy it is to have Kathleen as part of the family. Thank you Kathleen foa all you do!


August 2018 Rookie of the Month: Samantha U.

August 2018 Rookie of the Month: Samantha U.

​Samantha is always thorough and asks questions when needed. She steps up when necessary without hesitation. The care she provides for her clients is spectacular and heart felt. Samantha works well with our staffing department and gladly accepts fill in shifts when she is able. Samantha has been a CAREGiver with Home Instead for about 10 months. We appreciate you Samantha and your great attitude.


July 2018 CAREGiver of the Month: Linda T.

July 2018 CAREGiver of the Month: Linda T.

​CAREGiver Linda is full of life and energy. Her cheerful personality is one of her special qualities that make her such a great CAREGiver. Linda dedicates herself to discovering each client's strengths and interests, and lovingly guides them to try new things. Linda helps her clients to look beyond any phsical or emotional challenges they may have and encourages them to live each day to the fullest. Linda is a "Mentor" CAREGiver. Her expert skills and experience make her a reliable and trustworthy advisor for helping out our new CAREGivers with less experience. Linda has been with Home Instead for 7 years. We feel so blessed and grateful to have you as part of our Home Instead family! Thank you for all you do every day!


July 2018 Rookie of the Month: Maria N.

July 2018 Rookie of the Month: Maria N.

​All of our Adm. Staff rave how pleasant it is to talk to CAREGiver Maria. She responds to calls right away, and is very flexible to help out with last minute shifts. She is always in good spirits and has proved to be a very dependable CAREGiver. Maria has been with Home Instead about 7 months. Maria, you are awesome, we are so glad you chose to join our Home Instead Family!


June 2018 CAREGiver of the Month: Arlene R.

June 2018 CAREGiver of the Month: Arlene R.

​Arlene has may times gone our of her comfort zone and her availability to help a client when there is a need. With her many long term clients she has gained much experience in provinging all levels of care, from companionship to hospice care. She gives excellent care to her clients and offers needed peace of mind to their families. She did all this while being a family caregiver to her own family. Arlene has been with Home Instead for 8 years. She is a lovely and gracious lady wit a big heart. We appreciate all you do, Arlene!


June 2019 Rookie of the Month: Frida Z.

June 2019 Rookie of the Month: Frida Z.

​Frida is very resilient. She easily overcomes obstacles and never lets them stop her from providing care to her clients. She maintins a great attitude at all times, even when faced with difficult circumstances. Frida has an upbeat personality and really lights up the room with her smile. Frida has been a CAREGiver with Home Instead just 3 months! We are delighted to have her on our team!


May 2018 CAREGiver of the Month: Tammy S.

May 2018 CAREGiver of the Month: Tammy S.

CG Tammy is wonderful; in fact, she is more than wonderful according to her clients! Tammy really gets to know their needs, and they never have to ask her twice. She is always kind and has nice words to say to her clients. She is more than a CAREGiver to them, she is family! Tammy is always positive, willing to help out at a last minute notice, very patient, and most reliable. Tammy has been a CAREGiver with Home Instead for over 1 year now.
Thanks Tammy for being a great CAREGiver, we appreciate you!


May 2018 Rookie of the Month: Brian M.

May 2018 Rookie of the Month: Brian M.

CG Brian goes above and beyond to make sure that he is meeting the needs of his clients. His clients really enjoy having him around. He is a great communicator with the office and committed to learning how to do things correctly. Brian is dedicated to always working hard and doing the right thing. He has a kind heart and greets everyone with a smile. Brian has been with Home Instead for about 10 months. We love having you on our team, Brian! Great work!


April 2018 CAREGiver of the Month: Natalie W.

April 2018 CAREGiver of the Month: Natalie W.

​Natalie cares deeply about her clients and their needs.  Her  excellent care greatly impacts the quality of life for her clients. She is tactful and strategic in completing difficult tasks making it as easy as possible for her clients. For example, she makes sure the heater is on when helping a client with a sponge bath to keep the bathroom toasty and warm. Natalie is loved and appreciated, valued and respected by our office and every one of her clients. Natalie has been with Home Instead for two and one half years. We are so happy to have Natalie represent Home Instead as a professional CAREGiver. Thank you Natalie for all you do!


April 2018 Rookie of the Month: Katie B.

April 2018 Rookie of the Month: Katie B.

​Katie has such a positive attitude. She is always willing to take short notice shifts and is very reliable. She really gets to know her clients and can recognize when something is not quite right. Recently, one of her clients needed medical attention and communicated this to the office. Katie proactively followed up with her client’s Home Instead case worker who helped find a way to get her client the assistance she needed. Katie has been with Home Instead for only 3 months! Thanks for your great work, Katie!


March 2018 CAREGiver of the Month: Katee L.

March 2018 CAREGiver of the Month: Katee L.

​CG Katee has a wonderful “take-charge” attitude. She is proactive and plans ahead for her shifts. When she has a new client she leaves a little earlier to allow for time to find the location. She  understands that her clients depend on her. She is excellent at communicating with the office and takes initiative to problem solve.

Recently her client’s phone was not working; Katee spent the time needed to make sure the client had a working phone before she left her shift. Katee is very reliable and responsive when working with clients and staff. We are excited to share that Katee has been with Home Instead for over 1 year now! Way to go Katee, we appreciate you!


March 2018 Rookie of the Month: Megan D.

March 2018 Rookie of the Month: Megan D.

​Megan is a standout! Her client’s family have great things to say about her... “She has been part of our family for about 6 months and her performance as a CAREGiver is superb! She very quickly learned how to transfer my son and how to use the equipment that is specific to his care.

She is cheerful, dependable and professional. She follows tasks to completion. It is evident that she is intelligent and ambitious. I absolutely believe that she is well suited for the care-giving field.”

Megan has been with Home Instead since September 2017. We think you are pretty awesome too Megan! Great caregiving!


February 2018 CAREGiver of the Month: Cindy S.

February 2018 CAREGiver of the Month: Cindy S.

​CG Cindy is an exceptional CAREGiver! She made a huge impact on the life of a long term client and their entire family. Cindy began working with her client about 5 years ago with a couple of short visits a week. As her client's needs increased, Cindy also adapted and began caring for her client daily. Over the years Cindy has been a companion, an advocate, and like a family member in her client's eyes. When overnight care became a necessity, Cindy once again accommodated the needs for her client and was there for her. Cindy is caring, loving and such a special person to all. Cindy has been with Home Instead for almost 5 years.
Thank you Cindy for all you do for others, we appreciate you!


February 2018 Rookie of the Month: Beverly J.

February 2018 Rookie of the Month: Beverly J.

​CG Beverly has been a great support to her client who has had multiple surgeries. She provides great care, compassion and encouragement in her clients recoveries and rehabilitation. She helps to make sure she stays on track with her PT exercises. Beverly does all this with a smile and helping hand. Beverly has been a CAREGiver since June 2017. We are so excited to have you on the team, nice work Beverly!


January 2018 CAREGiver of the Month: Amber W.

January 2018 CAREGiver of the Month: Amber W.


Amber goes above and beyond for her clients. She is a wonderful advocate for them. She puts their needs ahead of her own at all times. Amber is so pleasant to be around, and as you can see in this photo, she is always smiling. Amber has been with Home Instead since March of 2017. Thank you, Amber, for being such a great CAREGiver! We appreciate you!

January 2018 Rookie of the Month: Michael P.

January 2018 Rookie of the Month: Michael P.

Michael is so compassionate and giving of his time and his heart as a CAREGiver. He cancelled his own plans to stay longer on a shift (14hrs!) where the family really needed him. Michael never complained, but quietly went about giving excellent care for his client and family who depended on him. Michael has been with Home Instead for less than one month! We are so proud to have him as part of our Home Instead family!


2017 CAREGiver of the Year: Elaine M.

2017 CAREGiver of the Year: Elaine M.

Elaine has this innate ability to form an immediate, long lasting relationship with her clients and their families. We have heard many times how blessed they feel to have her in their lives.

Please enjoy Elaine's personal story about how she started her CAREGiver journey, as well as testimonies from one of Elaine's current clients and our office staff.


"I became a caregiver when my own mother was diagnosed with lung cancer. I took care of her until she passed away. For some time prior, I had been trying to figure out what to do with my life. I found that after the experience with my mom, that I wanted to continue being a caregiver for others. One year later, I had my first clients with Home Instead; a couple named Mel and Torch. One of my fondest memories was when Mel had me help him with his 200 orchids. I knew nothing about flowers (I really didn't even like flowers), but he taught me how to care for them. I now plant flowers every summer and think of him."

-Elaine

 Elaine's heart to serve others goes beyond seniors. She makes care packages that she keeps in her car to hand out to the homeless women in her area. She fills them with feminine products, tooth paste, hand sanitizer, ChapStick, socks, baby wipes, and bottled water.


December 2017 CAREGiver of the Month: Angelica S.

December 2017 CAREGiver of the Month: Angelica S.

We are so blessed to have a CAREGiver like Angelica. She constantly provides calm and compassionate care to her clients and their family members. She is confident in her training and experience, can work independently and on a team, and always communicates to the office any concerns or client updates. She is very thoughtful, reliable, and always ready to jump in when needed. She goes above and beyond th call of duty! Angelica has been with Home Instead since June 2016. Angelica, we think you are all heart!


December 2017 Rookie of the Month: Kamela R.

December 2017 Rookie of the Month: Kamela R.

You can spot CAREGiver Kamela in a crowd, she is the one with a beautiful smile on her face! Kamela has a warm and caring spirit and it shows through her work every day. Kamela has several clients she works with at a facility setting where she interacts with other residents as well. The residents love her and look forward to seeing her. She is hardworking, intuitive, and delightful to be around. Kamela has been with Home Instead since April 2017 and we are so excited to have her on our team!


November 2017 CAREGiver of the Month: Bonnie R.

November 2017 CAREGiver of the Month: Bonnie R.

Bonnie is extremely capable and has cared for many different kinds of clients, each with unique needs. She is thoughtful, seeks help when she needs it, and always goes above and beyond to think of ways to exceed her client’s expectations. We are so honored to have Bonnie as part of the family and appreciate her special gift of caregiving she shares with us and her clients. Bonnie you are a “bonus” to all!



November 2017 Rookie of the Month: Christian G.

November 2017 Rookie of the Month: Christian G.

Cristian treats his clients with compassion and respect while keeping them engaged. Clients and their families light up when speaking about Cristian. They feel so fortunate and comfortable in his care. We are blessed to have such a great CAREGiver on the team!


October 2017 CAREGiver of the Month: Britany D.

October 2017 CAREGiver of the Month: Britany D.

​Britany has such a calm demeanor and a willingness to help in all situations. She is very trustworthy and reliable. Her clients describe her as a “self-starter”, she does things without even being asked; she’s very good, very open, she’s a sweetheart. We love that Britany is always ready and willing to help out with short notice shifts. We are so excited to share that Britany just celebrated 2 years with Home Instead on September 9th. A perfect description of Britany from a client, “she is a Gem!”


October 2017 Rookie of the Month: Brandy G.

October 2017 Rookie of the Month: Brandy G.

​CG Brandy is a calm and reassuring presence to her clients. She had a challenging situation recently when she arrived to find her client had fallen and was on the floor. Brandy assessed the client, saw that she was not injured but could not get her up on her own. Brandy called the non-emergency number on the back of her badge, they came out and helped the client up. After the client was taken care of Brandy went to fill out an incident report. Not finding one in the journal, she called providing an update and let the office know she would be by to fill out an incident report. Brandy followed safety first guidelines, communicated with the office, and did an overall fantastic job with helping her client and following her training protocol!


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