"The saying "You get what you pay for" has certainly proven true in my experience with this Home Instead group. We'd signed up for their services awhile back, but didn't really need them all that much. However, when we did, we needed them immediately. My mom's decline was rapid. Not only did they come to our aid immediately, they were instrumental in getting what we needed from other services. My brother and I would not have been known how to handle this without the advice, kindness, and experience of the coordinator and sitters. Knowing that we had the help of experienced people was invaluable. I have always found them to be professional, compassionate, and very agreeable to work with. Would I use them again? Most definitely.
"Home Instead has been a Godsend for my family. My mother fell and broke her ankle where she lives in Mississippi, but my siblings and I all live in Pennsylvania. As a medical professional myself for the last 12 years, I can vouch that their customer service is impeccable. I was able to arrange care on a Sunday that started on Monday. The in-home provider is wonderful. My mother can't say enough good things about the help she's getting. Thank you to all of the staff who are making my mother comfortable and my life much less stressful.
"I can't say enough good things about our experience with Home Instead. It began with an interview with Keisha in which I was so comfortable talking to her. She was so reassuring and kind. We had a wonderful relationship with our sitters. They were all professional and compassionate. We formed friendships and I shall never forget. My husband of 43 was an Alzheimer's patient and died this past April.
Home Instead Senior Care provided care for my grandmother for nearly six years. It would not have been possible to keep her at home without their help. When we first began this journey with Home Instead Senior Care, my grandmother was mobile and able to live on her own. We began services with a couple of hours a few times a week. As she aged and after a series of unfortunate illnesses and events, my grandmother needed 24/7 care. Home Instead Senior Care was able to adapt to all of my grandmother's changing needs in her care as well as with her schedule. No matter what we faced as the family, and it was a very difficult road, Home Instead Senior Care and their CAREGivers were there to help and support us every step of the way!
My grandmother built wonderful relationships with CAREGivers that lasted for years. Some of these CAREGivers were with her in the last few weeks of her life. I am so thankful that we were able to not only keep my grandmother at home, as she wished, and to her last day but that she was surrounded by people who loved her and cared for her as if she was their own family member. They even went above and beyond after my grandmother passed to arrange a "Celebration of Life" in her memory for all the CAREGivers who had been a part of her life and the family as well.
For most of her time in their care, I lived out of state. I never had to worry when I was away if she was being cared for or if all her needs were being met. I would highly recommend this company! Home Instead Senior Care is a great group of truly caring people who are very passionate about enhancing the lives of their clients.
Charlotte F. of San Diego, CA
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