The Home Instead of Rock Hill, SC team works diligently to deliver the promised quality of senior home care to each of our clients. It starts from a core philosophy embraced by our entire team: Our Clients Come First!
From the moment you contact Home Instead, you will have a positive experience. We'll help you gather the information you need, answer your questions, share our extensive experience with other families in similar circumstances and build realistic expectations. We believe clear and consistent communication about your needs and our service level is an important part of building a strong, long-term partnership to care for your loved one.
Most often, the first step is that we send you our Service Information Packet. This consists of several brochures, articles about the range and quality of our services, a list of references, copies of our insurance certificates and an introduction to our team.
When you are ready to learn more about the home care services we provide seniors, we follow a proven process to help you every step of the way:
Once the senior care relationship is off to a good start, we continuously monitor the Client Journal and ensure that the same high-quality service is provided each day. We are always open for feedback and input on how our service can be improved. We like to stay in close contact with the extended caregiving team of each client to make sure your loved one is getting the best care possible.
The senior care professionals at Home Instead Senior Care in Rock Hill believe that consistent communication is the key to success. Our team is committed to working closely with you and your loved one to help them have a safe, independent and fulfilling life.
It's easy to get started with a complimentary initial consultation to meet each other, learn about your situation and make recommendations for service. Call us today at
803.817.1901. We look forward to helping you soon!
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.