"My mother chose Home Instead after they did a presentation at her retirement community. They also came to her home to explain their services and fees. She chose them initially only for transportation. After her hip surgery two years ago she needed more care givers and more hours. At that time my brother and I got involved with the management team and found them very responsive to our concerns .
I think the success of this particular organization is that they do care that the right person is matched to the client. We have found the care givers to be intelligent, engaging, responsive and thoughtful. I trust them to act responsibly and in a caring way. My mother will celebrate her 100th birthday next week. She still lives independently and likes to cook her own meals. With the care givers from Home Instead of Lancaster, I am sure she will continue to enjoy her independence which she values so much!"
"The agency is very good at introducing themselves to their clients before you sign your agreement. "
"The HomeInstead team is all about caring for the clients. They go out of their way to care for them. If they have concerns that need addressed with the family they do it.
"My parents are the ones who decided to choose Home Instead Senior Care. I just did the research for them, and it seems to be a good match for them since they are happy about it. With regards to the care I think they are very nurturing and attentive and that's important. I'm glad to find this provider for them.
"The caregivers took time to talk with my mother and found activities that she could participate in. Their attention was focused on my mother. They didn't just turn on the TV and sit there!!!!! When the scheduled caregiver was ill, I appreciated the fact that they found a replacement quickly and made sure I was happy with their choice.
The thing I appreciated at the very beginning was that I was able to interview the caregiver a day or two before she came to stay with my mother. That way I was more comfortable leaving my mother with a stranger.
We can tailor a home care arrangement to fit both your family's lifestyle and budget.
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Each Home Instead Senior Care franchise is independently owned and operated.