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serves Lancaster County: Adamstown, Akron, Bowmansville, Brownstown, Christiana, Columbia, Conestoga, Denver, East Earl, Elizabethtown, Ephrata, Gap, Gordonville, Kirkwood, Lancaster, Leola, Lititz, Manheim, Millersville, Mt. Joy, Narvon, New Holland, Quarryville, Strasburg, Willow Street
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​ ​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in Lancaster, PA have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 

"We've greatly appreciative for the high responsiveness when my mom encountered a medical emergency and needed reserve care at practically a moment's notice. HomeInstead-Lancaster was there to ably assist. Staff has been reliably prompt, trustworthy in daily in-home care, and trips to medical professionals."

Posted by LancasterHoover on Dec 20 2018

"Daily Help so I can leave the house Always on time or have a call that tells me what is going on very good with nearly 100% however, we have developed favorites and are more at ease when they are scheduled very responsive "

Posted by McElhattan Boy on Dec 19 2018

"My mother chose Home Instead after they did a presentation at her retirement community. They also came to her home to explain their services and fees. She chose them initially only for transportation. After her hip surgery two years ago she needed more care givers and more hours. At that time my brother and I got involved with the management team and found them very responsive to our concerns . I think the success of this particular organization is that they do care that the right person is matched to the client. We have found the care givers to be intelligent, engaging, responsive and thoughtful. I trust them to act responsibly and in a caring way. My mother will celebrate her 100th birthday next week. She still lives independently and likes to cook her own meals. With the care givers from Home Instead of Lancaster, I am sure she will continue to enjoy her independence which she values so much!"

Posted by greatful relative on Oct 05 2018

"The agency is very good at introducing themselves to their clients before you sign your agreement. "

Posted by Bredfox29 on Oct 25 2017

"The HomeInstead team is all about caring for the clients. They go out of their way to care for them. If they have concerns that need addressed with the family they do it. "

Posted by KathyMB on Nov 09 2016

"My parents are the ones who decided to choose Home Instead Senior Care. I just did the research for them, and it seems to be a good match for them since they are happy about it. With regards to the care I think they are very nurturing and attentive and that's important. I'm glad to find this provider for them. "

Posted by Caring937 on Jun 09 2012

"The caregivers took time to talk with my mother and found activities that she could participate in. Their attention was focused on my mother. They didn't just turn on the TV and sit there!!!!! When the scheduled caregiver was ill, I appreciated the fact that they found a replacement quickly and made sure I was happy with their choice. The thing I appreciated at the very beginning was that I was able to interview the caregiver a day or two before she came to stay with my mother. That way I was more comfortable leaving my mother with a stranger. "

Posted by Sweet Sue1 on Nov 23 2011
“I am most fortunate to have my present CAREGiver for one and a half years and she is WONDERFUL! I hope and pray she never leaves me.” 

– Client in Lancaster County
​“The Home Instead CAREGivers have all been especially good to walk with my husband. He has excellent mobility and can walk outside or on an indoor track for up to one hr at a time. I noted that walking would be a major need. And happily the CAREGivers that have been here were all able to meet this need.”

– Family member of client in Lancaster County
“We are very grateful for the expert service extended to us by the Home Instead Senior Care staff.  We appreciate the respect, patience and sense of priority that we are given.”

– Client in Lancaster County
“It is difficult to evaluate the CAREGivers as a group. All assigned to us have been very, very good. Several are outstanding. Home Instead has been very flexible in meeting my needs. I have recommended them to others.”

– Client in Lancaster County
“The CAREGivers that Home Instead has sent have been trustworthy and very kind.   We asked for someone who was willing to read the Bible to our mother, and this seems to also have helped find a CAREGiver ready to affirm Christian values.”

– Family Member of Client in Lancaster County
“I couldn't be more satisfied with the genuine care given to my mother by her two CAREGivers”.

–Family Member of Client in Lancaster County
“Overall I'm very satisfied with Home Instead staff and CAREGivers. I always had the freedom to contact the administrative staff for concerns or needs which helps to keep our communication open. They try very hard to come to a good resolution when emergencies or changes in schedules come up. This isn't always an easy job for them. Thank you for looking for ways to improve.”

– Family Member of Client in Lancaster County
“My mother who died recently had received Home Instead services since July, 2011. She received exceptional care from the caregivers and staff. They added to the quality of her life. I was very pleased.”

– Family Member of Client in Lancaster County
“We are ALL incredibly impressed with the company at every level. It has had a remarkably positive impact on my parents' lives and has given myself and my sibling great comfort to know they are receiving such high quality help.” 

– Family Member of Clients in Lancaster County
"Betty and I are the perfect match, now I have a girlfriend to go places and do things with, Betty is perfect. I wish I hadn't waited so long to allow her to come and help me."

- Client in Lancaster County
"Thanks for suggesting Bob for my dad. He really enjoys spending time with him. When they go for breakfast, it's like Bob's one of the boys to him. He always enjoys thier time together."

- Family Member of Client in Lancaster County
"I wanted to let you know how truly happy and satisfied we are with Lori as my Dad's CARGiver. From the first day, she fit in with our family and took charge of Dad's care. She is efficient, caring and Dad relates well with her. He can be a handful, and we never know whether we will have a good or not so good day. When he is having a bad day, Lori does very well in handling his moods. Mom and I are relieved to have a few hours of freedom every day. Thank you for choosing Lori for us." 

- Family Member of Client in Lancaster County  

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