CAREGiver of the Month - Jennifer


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CAREGiver of the Month - Jennifer

Home Instead Senior Care® of Lancaster is a perfect fit for February CAREGiver of the Month Jennifer H., who delicately balances a busy life of faith, family, school and work. 

“I had heard of in-home caregiving, but not Home Instead specifically before I applied. It is a great organization. Without collaboration with Home Instead and my clients, this job would not work,” Jennifer said. “I was looking for a flexible position because I am a mother, wife and night-school student. My husband is very supportive, and I also would never be able to do any of this without his support.  

“The staff is good and has worked with me a lot so I can work on Fridays, Saturdays and Sundays. Every step of the way, I kept them updated on what was going on in my life. As far as the job goes, it is awesome to help keep clients in their homes, where they are more likely to thrive. It means a lot to them, and it means a lot to me,” she added. 

“Faith plays a huge role in my life, not just in how I approach my job. Having a servant’s heart is what I do every day whether I am with my clients or not,” said Jennifer, who lives in Ephrata and has been with Home Instead for about a year. 

Jennifer and her husband have a 12-year-old daughter and a 3-year-old son, and she is finishing work on her medical assistant’s degree and is looking forward to graduating from the two-year course work April 9. While also working in the classroom, she puts in 32 hours a week in an “externship” – similar to an internship – in the Lebanon VA Medical Center. 

Jennifer has 13 years of experience in the field of health, nursing and caregiving. “I don’t find caregiving to be difficult. I think if you have the servant’s heart for it, it seems natural to do. I am a people-person. I am not like many others who dread their jobs. I enjoy mine,” she said.

Recalling her days as a nursing-home employee, Jennifer said: “It could be difficult. I was in charge of 10 or more patients at a time. I didn’t have time to get to know the resident well. With one-on-one care, I love it a lot more than working in a nursing home. When I am with a client, I try to make that time special.”

Jennifer uses her experience to achieve good outcomes while working with those who struggle with Alzheimer’s disease. “I do not see dementia clients as ‘challenges.’ ” Jennifer said. “I see this as a situation where I have the skills that help them. I learn everything I can about that person and how they react to things. I believe I am able to support the client to the best of my ability. I engage them in what they enjoy and make our hours together enjoyable.

“Overall, the thing I like most about my job is spending one-on-one time with my clients. I become like a part of their family, and I like being able to do anything possible for my client. Knowing they appreciate me and what I do for them makes it all worth it.”

CAREGiver Development Specialist Susan Shiner said: “Jennifer has been a CAREGiver who truly puts the clients’ needs first, and she focuses on personal attention with our clients. Jennifer has a lot to balance in her life, and we appreciate how she puts our clients’ care first when she heads off to each shift.”

Home Instead CAREGivers, who are screened, trained, bonded and insured, provide a variety of non-medical services to help seniors maintain their independence.  For inquiries about employment with Home Instead Senior Care in Lancaster County or to learn more about the valuable services provided, please call (717) 207-0755 or visit Home Instead online at:  www.homeinstead.com/589.​

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