"Home Instead lacks flexibility, but otherwise, it was very good. Everything went well, but to put everything in a four-hour slot makes it a little difficult to do the things I need to do. Sometimes I need two hours, which is very difficult to find. We had two different caregivers: one was very polite and handled the whole situation very well, and the second one just wasn’t a good fit. The agency handled it very well after I told them why she wasn’t a good fit.
"We want to thank you and Tracey for your assistance, and your scheduling of wonderful people to be with him. It meant alot to know we could be away from him for a while each morning, and we could go to bed at night knowing he was being well taken care of.Your employees are warm, professional, caring people who like what they do for others and do it very well."
"Our family very much appreciates the extra care and attention that you provided to our father during the recent difficult times and in his death. We know that you all cared deeply for Dad and that watching his health and spirit decline was as tough on you as it was on us. We especially want you to know how much it meant to know that you were seeing to his every need to help fulfill his wish to pass away at home.Dad's doctor told me the CAREGivers were taking better care of him at home than he would have had at any facility. We all felt that the best place for Dad was at the cottage with the people who had been looking after him.I hope these words somehow convey the depth of our gratitude."
"We have been so fortunate to have your organization send wonderful caretakers to provide companionship for my mother. We are grateful for the friendship we have developed with Jenny. She has always been prompt, cheerful, and willing to work with my mother to provide her comfort and support. It is invaluable to have people who are trustworthy and dependable when you leave a loved one in someone else's hands!"
"Thank you very much for the efficient help you sent for "Mr. Z." I appreciated so much the help Francine gave me in cleaning out his room. She was terrific with Marlin and I think they liked each other very much.Francine presented me with the nice gift from all of you. I love that collection of will tree angels and particularly the angel of prayer. Thank you for remembering me in such a nice way."
"Thank you and your fabulous crew of home health care aides for taking excellent care of my mother in her Easton home, and for giving me peace of mind.As I live over an hour away from my mother, knowing that she is well cared for and safe means everything to me. I can work, live and breathe with confidence again. It means so much that I know my Mom, whom I love most in the world, is in excellent hands."
"We would like to express our sincere thanks to you and your staff in the care of our Mom. You did an excellent job. You realized how much it meant to us to have reliable, competent, compassionate people to help my Mom. The "above and beyond" care she received was priceless!We consider meeting the special, loving and caring people of Home Instead a blessing and highly recommend them!"
"How do we thank you for finding Kathy for us? She is a light at the end of a very dark tunnel. She is kind, attentive, gentle and helpful in every way possible.I was afraid of losing control of my home. Well, that has not happened. It is a pleasure just having her in our home. Her smile, her touch and her quiet ways make life much more manageable."
"I and my family are most grateful to the Easton Home Instead team for their service to my father, and I have no hesitation in recommending them to anyone considering their service in the future."
"I do not know how I would have managed the length of time I did with my husband without Home Instead. All of your staff and all of your nurses and aides have been a great help to me.Thank you for all the help I needed and at the time I needed it. Home Instead was there for me."
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Each Home Instead Senior Care franchise is independently owned and operated.