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Our Team

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​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in West Lawn, PA

It All Started With Family

. . . To us it's personal
It was JoAnn Speicher, Frank Speicher and Jennifer Moyer's own experience caring for JoAnn's mother that brought them to the Home Instead Senior Care solution.  In 2003, JoAnn's mother needed help to remain independent in her home.  The family had many questions, but no source for answers . . .what to do?  Well, the journey took the family through many turns and false starts.   There seemed to be no informational resource available to guide the journey.  Then, they heard about Home Instead Senior Care.  In partnership with a local Home Instead Senior Care office, the family received the perfect answer to their needs.  More importantly, JoAnn's mother met her life goals of remaining independent and in her home.  Realizing that there were other families like theirs that needed help to keep their loved ones safely living at home, they began devoting themselves to making quality home care available throughout Berks County in 2004.  It’s what they know and love, and their services allow them to make a real difference to the community.  "Making a quality difference in the lives of others. . ."   Yes,  to us it's personal!

Caring Is What We Do. . .Your Team in Action!

The goal has always been to provide the highest-quality care in the industry, and our team shares the  vision of being your trusted partner in care. We have a  real commitment to caring for seniors and our entire team derives personal satisfaction by responding to the critical needs of seniors and their families.  We are ready to respond to your needs and your choices with information, resources and a dedicated caring team.

Our CAREGiversSM Are at the Heart of It All

Our CAREGivers are residents of the local area who are carefully screened, fully bonded and insured. Each takes part in our exclusive multi-phase training and we place a high priority on matching our CAREGivers with our clients to help develop a bond that will foster independence, promote well being and support the senior’s needs with respect and dignity.

Our Guiding Principles
We embrace the following core values
 demonstrated by our commitment to seniors:
To honor God in all we do.
To treat each other with dignity and respect.
To encourage growth in ourselves and others.
To build value in our service to others.​

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Jennifer (Jen) Moyer, Owner

Jennifer (Jen) Moyer, Owner

​Jen is dedicated to quality of care for the Seniors of Berks County.  As an owner of the company, Jen works tirelessly on behalf of clients.  Jen oversees the day-to-day operations of the company.  Jen provides free assessments to clients and believes in providing information to seniors and their families allows them to make educated choices regarding their care.  "Seniors and their family members have a right to know how to meet their specific needs.  Home Instead Senior Care is a resource to meet their needs.  How can you make wise choices without great information?   I want to get the information into your hands, so YOU can make the choices for yourself and your loved ones."  You may email her at:  jennifer.moyer@homeinstead.com


JoAnn Speicher, Owner

JoAnn Speicher, Owner

​JoAnn's heart is for the people.  JoAnn wanted to "Make a quality difference in the lives of others."  JoAnn saw first hand the value of caring relationships when her mother needed care.   As she watched the caring relationship grow between her mother and the Home Instead CAREGiver, she became convinced that she wanted to be a part of this mission of love. She wanted all Seniors to know the joy she and her mother experienced.  So, along with Jen and her husband Frank, they began this incredible journey.  You may email her at:  joann.speicher@homeinstead.com


Frank Speicher, Owner

Frank Speicher, Owner

​Frank Speicher provides business management expertise to Home Instead Senior Care.  In the early years of HISC, Frank provided frontline care giving services to clients.  Together, JoAnn, Jen, and Frank work to provide excellence in care.


Donna E. Irons-Zimmerman, Office Manager, Public Relations

Donna E. Irons-Zimmerman, Office Manager, Public Relations

Donna E. Irons-Zimmerman joined Home Instead Senior Care in November, 2011 as the Office Manager and Public Relations contact. Donna joins the team with more than 25 years experience in communications outreach and grass-roots stakeholder development. On a personal level, Donna brings with her the shared experiences of caring for elder parents. She shares the Home Instead Senior Care commitment to quality care and support of Berks County Seniors and a passion for serving those in need. Contact Donna at donna.zimmerman@homeinstead.com

Cathy Ramer, Client Care Coordinator

Cathy Ramer, Client Care Coordinator

​Cathy has been with Home Instead Senior Care (HISC) since 2005 as Client care coordinator. she has an extensive background in rehabilitation care and specialized transportation that spans more than 30 years. At HISC, Cathy is responsible for client care, performing client assessments, quality assurance visits and coordinating care with CAREGivers and Clients. Cathy maintains daily communications with clients and CAREGivers to ensure that the highest level of service is provided at all times. To speak with Cathy about services provided Home Instead, please email her at: cathy.ramer@homeinstead.com. 


Kimberly Hoare, Recruitment and Retention Coordinator

Kimberly Hoare, Recruitment and Retention Coordinator

​Kim joined HISC in 2011 as a CAREGiver and was recently promoted to Recruitment and Retention Coordinator. Kim is responsible for recruiting and retaining CAREGiver staff, processing employment inquiries, maintaining required employment screenings, securing daily CAREGiver coverage for Clients and processing payroll. 


Karen Guers, RN

Karen Guers, RN

​Karen joined Home Instead Senior Care (HISC) as a CAREGiver. As a licensed RN, she has 24-plus years working in rehabilitation nursing. Karen is primarily responsible for CAREGiver orientation and training to ensure they meet competency and qualification requirements that include infection control, confidentiality, reporting abuse and neglect, emergency response, and proper use of medical equipment, feeding and transporting. Karen also perform regular quality Assurance reviews for Area Agency on Aging Clients. 


Jeanette Magerman, Administrative Assistant

Jeanette Magerman, Administrative Assistant

​Anyone who has called the Home Instead Senior Care office knows the friendly voice of Jeanette who serves as Administrative Assistant and Receptionist. She has been with our team for almost four years and provides various levels of support for Human Resources. Jeanette maintains all office files, tracks CAREGiver compliance and orchestrates the preparation and planning for all In-Service meetings. 


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