Home Care Reviews

​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in Chicago, IL have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 

"We have been using Home Instead Senior Care for six or seven weeks now. Everything is good. They're very professional. My wife is very comfortable with them. They're definitely worth considering and highly recommended."

Posted by Dipankar on Nov 13 2017

"Home Instead was always responsive. They were very quick to provide us what we needed and their helping personnel were always effective, pleasant and willing. I would recommend Home Instead unequivocal to anyone. "

Posted by Reviewer127673150 on May 11 2016

"They provide very good care for my husband's mother. We always had great communication with Home Instead office. No complaints. "

Posted by R. Schraeder on Aug 31 2015

"Home Instead in home care in Chicago, Illinois is a great in home care provider. They provide Non-medical home care that helps seniors remain safe and healthy. The in home staff can help with showering, meal preparation, making and keeping appointments, medication assistance and even companionship. My friend was not ready to leave her home but needed extra assistance to complete daily tasks. Home instead allowed my friend to remain in her home instead of being placed in assisted living. I was very happy with her worker. I was most happy to see my friend doing well in her own home. I would recommend Home Instead. "

Posted by Kim LCPC CADC on Feb 22 2013

"My mother has severe Alzheimers and she has received nothing but the best care from the Home Instead agency. Mom has had several wonderful caregivers from this agency over the past several years, and her current caregiver has been helping her for over a year.Home Instead has always been there for us, and they have followed through even at the last minute , as well as supporting Mom and our family throughout her numerous hospitalizations and medical crises. We couldnt have asked for a more caring and supportive agency. "

Posted by chocolateedl on Jul 27 2011

"As a result of a pretty bad stroke, Home Instead was hired to care for my brother. The intitial contact with this coompany was very professional. The staff in the office was particularly helpful with explaining the care which would be provided. It's conveniently located, should the need arise to go into the office. Once the care started, I was thrown back at how helpful the lady was. In addidtion to the ""work"" she was doing, she was actually a nice companion for him. There were never any worries of dishonesty, nor did any problems ever arise. After seeing the professionalism and people skills this worker had, it appeared as though the training program given at Home Instead was a very thorough one. She was also well groomed. It had not been long since the stroke, and my brother could not do much at all for himself- so it was very relaxing to have a little time off to do other things while being able to trust that he was in good hands. I didn't really find anything to be disturbing about the company. The only negative was after ending the services for a while, we decided to reach out to the company for additional services, unfortunately we were told that it was not possible to be assigned the same worker. No additional information was given as to why, and at the time I was a bit disappointed. My brother was comfortable with her, and we really didn't want to take a chance with a new preson. We decided against getting services at that time, mainly because he was a lot better, and was pretty much doing everything on his own. In closing, I would like to re-emphasize that the service was great and professional, the staff was helpful, and the location is very convenient. It is my hope that my brother continues to improve and remain able to care for himself. However, should the need arise, I would definitely go back to Home Instead based on our prior experiences with the company. "

Posted by fiftyfive on Jul 08 2011
"My mother, Helen K., has used the services of Home Instead for over six months. Her caregiver for all this time has been Kathy, and my mother, sister, brother-in-law, and I have all been very pleased with her. Kathy is friendly, intelligent, works hard, shows a lot of initiative in anticipating or suggesting things that my mother might need.

My sister and I live far away from Chicago, and it means a lot to us to know that our mother has such a capable and pleasant person coming in to help her. I hope that Kathy will be able to continue to do so for a long time."--S.K.
"When my mother was diagnosed with Alzheimers, we decided it was time to take her in and have her live with us. What we did not expect was how hard this was really going to be. After discussing my mother’s issue with friends, Home Instead Senior Care was brought up. After placing a call, Home Instead came to my house, met my mother, and found the perfect person(s) to watch my mother while my wife and I were at work. They showed my mother love, kindness, sympathy and patience. Not at any time did I ever have to worry about my mother’s well being. I knew that she was in terrific hands. I now consider these people who cared for my mother at Home Instead to be an extended part of our family. Thank you for showing me and my family (especially my mother) what truly wonderful people you are all! On a personal note, I want to especially thank Sara, Jacqueline, Sue, Leah and Lulu." -- D.A.
​"Please express our family’s thanks to everyone involved in the care of our mom. People were always caring and attentive, whenever we called. We want to also thank you for lovely flowers and condolences. Home Instead really helped us and Hilda this past year and truly allowed her to live her last days as she wished. With deepest gratitude…”-- B.W.
​"I wanted to thank you for your care for my mother. It was important for her to keep her dignity and stay out of pain, as well as be safe, and you helped her tremendously with all these goals. She was grateful to you, and so is her family. We appreciate deeply the challenging, skilled, and sensitive work that you do." -- S.F.
​"Your organization has been professional, fabulous and totally dependable. I thought about trying to find a sister or a cousin in Chicago that could help take care of my brother, and that is what I think I have found with you." -- D.F.
​“I wanted to let you know what wonderful & caring employees you have in Antanita & Carolyn. Aunt Ginny loved having their care and companionship which make her final years so much more enjoyable. Ginny always prided herself on being independent, but with age & deteriorating sight, she relied more & more on those two great associates of yours. I & my family would like to thank you for the years of wonderful care & concern you showed my Aunt.” -- J.H.
​"I know I will talk to you many times during the next week, but lest I forget to mention it… THANK YOU!!!!!! AND EVERYONE AT HOME INSTEAD, for working with us and helping Lillemor have the best life she can." -- K.L.
​"We worked unsuccessfully with several other agencies before finding Home Instead Senior Care. Because we were cautious, we set up an evaluation period alongside another agency for a month before making the final selection. After a week and a half, we gave the entire assignment to Home Instead. Their caregivers are excellent. They make extra effort to find the type of caregivers that will work well with my Mother. In addition to the quality of the hands-on staff, the organization behind them is first-rate. I have high confidence in the owner and her team. They not only address any issues that come up, they actually anticipate them. We have been working with Home Instead Senor Care for five years now and I would recommend them to anyone in search of quality care for a loved one." -- J.S.
“We are grateful beyond words for the care you arranged for my mother. Maria has been more than any of us could have hoped for, and she has been vital in keeping my mother from going totally downhill. I am also grateful for your professionalism, which kept much stress off of me. I will welcome the opportunity to recommend Home Instead to anyone I know who could benefit from your services.” -- M.L.

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