Mary opened Home Instead Senior Care in 2004. Her background encompasses business management, recruitment, staffing, and marketing. She spent twenty years in the staffing industry in the various areas mentioned. Mary worked for Spherion, Pro Staff, and Express Personnel prior to purchasing the Home Instead Franchise in March 2004. Mary chose to utilize her recruitment and management experience when she selected to open a non-medial home care agency. Mary felt the home care industry was a perfect fit with the experience she had from the Temporary Help Industry. There are many similarities in the recruitment and screening processes. "Our agency constantly strives to select the areas very best Caregivers that exhibit compassion and understanding for those clients they serve." Mary's educational background: BA in Business Management from Cardinal Stritch University, College of Business and Management, Milwaukee, WI
Anne's favorite quote comes from her oldest son. He says, "If you want to have a good day, be the reason you have a good day!" Anne tries to live each day by that. When Anne joined the Home Instead team in 2015, she filled a great need within our growing organization. From day one as a bookkeeper, she started creating her own success. In a short time, she had positioned herself as a subject matter expert on all things, and, over time, she took on additional projects and responsibilities. Her hard work paid off because, in 2019, she was promoted to Operations Manager.
As the Operations Manager, Anne is responsible for all the day-to-day operations. She's also responsible for putting together the visuals for newspaper advertisements, or brochures and corporate reports monitoring, measuring, and analyzing the effectiveness of advertising ads as they relate to the overall company's goals. It's crucial for a business by implementing strategies and tactics that grow our followers, engage and retain them, and help convert them into leads, and customers.
Bonnie has worked in the health care field for more years than she likes to admit, having started her career as a nurse's aide at Miller-Dwan. THis led her to attend WITC to graduate as an LPN. A few years later she returned to school and graduated from the College of St. Scholastica with a B.A. in Nursing. Bonnie worked at St. Mary's/Essentia Health for 32 years as a post-surgical nurse. She has worked for Home Instead Senior Care for 2 years and greatly enjoys working with the elderly and their famlies to provide services so they can be as independent as possible. In her spare time, Bonnie enjoys spending time with family and especially with her grandchildren.
Julie joined Home Instead Senior Care as a caregiver back in 2010 and transitioned into the office in 2011. Her entire career has been devoted to senior care which included working as a Personal Care Attendant in nursing home settings. She said the best part of her "care experience" has been the personal connections and relationships made with the seniors she cared for. Julie says her approach to service was to treat each client as if they were her own grandparents and that is what made her job worthwhile. "I've learned so much over time because of my connections with seniors and what they share from their life experiences and wisdom."
As the Office Manager for our Home Instead's Iron Range office, Julie's responsibilities include matching our client needs with the caregiver workforce. She coordinates client service contact, staff scheduling, and family communication functions. Anytime there are client schedule changes or to coordinate services with families, Julie is there to ensure that everything gets done on time and to our clients' expectations.
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.