As a Service Coordinator/Scheduler, I am responsible for scheduling clients and CAREGivers in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships! While living in New York I started working as a Scheduler for a home care agency. After six years with that company my family decided that we wanted to move back to Michigan this past year. Once we moved back, I decided to continue in the same line of work as a scheduler specifically in the Home Care industry, because I loved working with so many different people.
I started working here at Home Instead Senior Care in October 2015, and in such a short period of time I feel like I'm part of the Home Instead Family. It's my honor to work with such a wonderful group of people, the office Staff and also the CAREGivers.
I've been married for 12 years to a wonderful man, Alban, who if you ask him says he is the only one patient enough to deal with my crazy sense of humor. But if you ask me, he's just as crazy as I am!! We have a beautiful 11 year old son, Nino that we love very much. Fortunately for us, my son has the same crazy sense of humor his father and I have. The apple didn't fall very far from the tree I guess! So you can just imagine what goes on in my house with the three of us together. There's never a dull moment…
Recently I joined this Home Instead Team as Client Care Coordinator. As a previous CAREGiver, mentor, and class facilitator with this agency I bring an understanding of the importance of passionate and heartfelt client care.
I have many years experience in the education and healthcare fields functioning in various capacities. However, as with many of my coworkers, personal experience led me to my desire to work with people who for many reasons need a helping hand, a listening ear, and an open heart to continue on their daily life journey. My widowed mother was diagnosed with dementia in her 70's. Through her path navigating this debilitating disease we encountered many wonderful and compassionate caregivers that not only eased her daily struggles but opened their hearts to the wonderful woman trapped inside. My hope is to "pay it forward" to our clients and endeavor to reach each client at their individual place in their journey.
I was born in Pennsylvania. We came to Michigan by way of Florida and North Carolina. We are enjoying exploring this beautiful state and learning the Michigander way of life.
I have been married to my wonderful husband for 38 years. We have three grown children that have lovely families of their own and successful careers. We have six beautiful and energetic grand children that we see as often as possible.
I look forward to continuing to serve the community and our clients through this Home Instead Team.