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serves Calumet City, Chicago Heights, Country Club Hills, Flossmoor, Hazel Crest, Homewood, Lansing, Matteson, Olympia Fields, Park Forest, Richton Park, Sauk Village, South Holland, Thornton
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Our Team

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​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Flossmoor

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (708) 647-6000 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Eric & Courtney Pucel, Franchise Owners

Eric & Courtney Pucel, Franchise Owners

Eric & Courtney Pucel purchased the Home Instead Senior Care office serving the Homewood Flossmoor and surrounding area in 2012 from a family member.  Courtney has been actively involved with the Company since 2004 and both she and Eric are passionate about enhancing the lives of the seniors and families they service.

"It is an honor to be the provider of choice for so many families.  We have personally experienced the need to bring CAREGivers into the homes of our own loved ones and undertsand the emotions that go along with that change.  It is a transition that requires trust, reliabilty, understanding and support.  We have worked diligently to build a compassionate team that supports our clients, families and CAREGivers everyday." 


Debbie Gallagher, Home Care Consultant

Debbie Gallagher, Home Care Consultant

 

Debbie joined our team in 2010.  As the Home Care Consultant, Debbie is responsible for building relationships with referral sources, clients and their families.  She meets with clients and their families to develop individual plans of care and to provide solutions to meet their needs.  Debbie focuses on educating the community, health care professionals and clients about home care services.  She demonstrates, through her work, that Home Instead Senior Care focuses on providing the highest quality of care. 


Tori Ellis, Client Care Coordinator

Tori Ellis, Client Care Coordinator

Tori joined our team in 2014.   As Client Care Coordinator, Tori is responsible for Quality Assurance visits, Introductions and Care Consultations.  She focuses on providing clients and their families with solutions and in creating the appropriate Plan of Care.  Tori also plays a crucial role in supporting CAREGivers in the field.


Kellie Kelly, Service Coordinator

Kellie Kelly, Service Coordinator

 

Kellie joined our team in 2007.  As Service Coordinator, Kellie is responsible for client and CAREGiver schedules.  With a focus on client needs and CAREGiver attributes, she strives for continuity and client / CAREGiver compatibility. 


Belgin Olgun, Training Coordinator

Belgin Olgun, Training Coordinator

 

Belgin joined our team in 2016.  As Training Coordinator, Belgin's focus is to ensure our team of CAREGivers receive the highest level of training.  She supports our CAREGivers in upholding the high standards of Home Instead Senior Care and the Illinois Department of Public Health.

 


Taylor Lofdahl, Recruitment Coordinator

Taylor Lofdahl, Recruitment Coordinator

 

Taylor joined our team in 2016 as a full time Office Coordinator.  In 2017, Taylor transitioned into the role of Recruitment Coordinator.  As Recruitment Coordinator, Taylor is responsible for building the best CAREGiving team in our service area.  She works diligently to create the most positive experience for candidates who will best meet our clients' needs.


Crystal Nava, Office Coordinator

Crystal Nava, Office Coordinator

​Crystal joined our team in 2017 as a CAREGiver and later joined our Administrative Team as Office Coordinator. 

As Office Coordinator, Crystal plays an essential role in assisting the entire team in all aspects of the business.


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