"Your staff is reliable, intelligent, highly professional. They do not condescend to my mother, nor do they try to provide more help than she needs. They are interested, well-educated people whom she likes being around."
"We have been blessed with the same caregiver for the past year and a half and she connects so well with my mom! Our caregiver is like a member of the family and mom misses her on her days off. They have a unique relationship that keeps mom engaged, communicative, and as alert as she can be. This allows me a comfortable respite to do whatever I need to do, knowing that mom is in caring, loving hands. Thank you for your service and for caregivers of this quality!"
"Questions are answered and issues resolved promptly via phone. You do a great job of communicating and anticipating schedule changes, etc. It is a pleasure working with Home Instead and having you provide care for my mom. Thank you!"
"HomeInstead Senior Care is a great place to work. Employees are treated with respect and dignity. This great Agency knows that employees are a valuable asset. Quality service improvement is achieved by equipping employees with all the necessary tools to provide better service; this include training, benefits, recognition , proper shifts scheduling, good match client- caregiver and, regular remuneration.
HomeInstead promotes interactions between its staff through regular caregiver meetings as well as seasonal events that enhance team spirit and reduce gap between team members.
It's a great school where as employees, we learn patience, to be a good listener, empathy and compassion. "
"Winnie was a great sitter for my mother during her recovery. The staff was friendly and helpful."
"I appreciate the interest that everyone shows. Their concern is evident in every way. This means a great deal to me."
"Mom moved and needed to have new caregivers. Home Instead worked with the family to find a good fit. We cannot always be here, so the free lock box allows caregivers to come. We appreciate Kimberly, especially."
"My husband and I are very pleased with the friendly and caring Home Instead Caregivers that take care of my Mother-in-law. My mother-in-law is in a senior living facility (in a version of an assisted living "plus" section), but she was falling often, and the facility was unable to provide the more frequent monitoring that she required. We live several hours from the facility, so could not be with her as often as we wanted to either. I was familiar with Home Instead since my job as a RN Care Manager (when I lived in Michigan) referred our Patients to your company. The process to get my Mother-in-law a 24/7 Home Instead Caregiver was easy and communication with our contact person was efficient and very helpful. I would definitely continue to recommend Home Instead to anyone."
"Highly professional caregivers who recognize that my mother is cognitively clear. They do not talk down to her, nor do they "over provide". They give her the independence she needs. They are interesting people. She enjoys their company. The are very reliable."
"The caregiver is a perfect match for my mother. I was pleased that we were able to meet the caregiver early. We've had some challenges with anxiety with my mom and you all were able to quickly respond to me and arrange more days of care and a longer care time during the day."
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