"Consistent, reliable caregivers and a scheduling team that always makes sure the shifts are covered when someone can’t make it. Thanks!"
"My mother is very old, 99, but cognitively clear and able to do most things for herself. She does not like being treated like a child, as unfortunately so many people do treat their elders. The staff at Home Instead do not condescend to or patronize her. They are intelligent, responsible people whom she genuinely likes being with. They fully understand and support her desire for as much independence as possible. I am especially grateful now, during this pandemic, that we have been able to keep her in her home."
"Well trained caregivers of high integrity."
"It's all about the people. Caring, professional. I've been supporting my mom in her wish to stay in her home, for over 5 years now. I could never do this by myself. Her caregiver has come to know Mom very well, and Mom trusts her. Her caregiver cares about me too! I feel I have a partner in Mom's care."
"All the caregivers are very kind and much more competent than many of those I've had to deal with from other organizations."
"Carolyn Scott deserves to have her pay tripled at least... she is amazing, and has been so great with my Mom. Dee in scheduling has been amazing too... actually your whole Charlottesville scheduling team is wonderful."
"Always on time or earlier! Great "care" ethics. Tremendous people."
"Office staff is attentive and professional. Caregivers care very much about our parents and are very helpful and supportive of the facility's medical staff."
"Very professional staff who never condescend to my mother."
"your caregivers are excellent!!"