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Our Team

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Home Instead Senior Care Team​​At Your Service 24/7 in Rockwall County, TX

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (972) 744-9870 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
​​​ ​​

Todd Felker - Owner

Todd Felker - Owner

Todd spent over 30 years in the wireless technology arena with companies including AT&T Wireless and General Electric.  He has also held senior leadership positions with several smaller entrepreneurial companies, most recently I.D. Systems, Inc.

"I've been fortunate to achieve some success in my career including the turnaround of a company that went from bankruptcy to profitability, and then sold to General Electric.  However, in 2014 I decided it was time to do something that would directly benefit the community I live in."

Since joining Home Instead, Todd has become very involved in helping seniors in the communities that he serves.  He was recently the founding Chair of the Rockwall Chamber of Commerce Senior Services Alliance in Rockwall, TX.  In 2018, he was selected to be on the Plano Senior Advisory board.

Todd chose this change in career path because of his personal caregiving experience with his Father, who battled Alzheimer's disease.  "I was able to be there for my Father as he coped with his illness.  Just as he took care of me as a child, I was able to be there for him in his time of need.  This experience inspired me to get involved with Home Instead and lead a team of caring, compassionate caregivers that deliver the same level of care to our local seniors as I did for my Father."

Todd holds a Master's Degree in Business Administration, with an emphasis in marketing.  Todd is married with two grown boys, Matt and Tim.  His wife Elizabeth is a Biology Professor at Collin College and is as passionate about animals as he is about Home Instead Senior Care.  She is on the board of several animal advocacy organizations and volunteers at the Plano Animal shelter just about every weekend.  As you would expect, they share their home with several "rescue" animals including their dog Tyrion, and a precocious cat, Sugar Smack.


Leslie Bal - General Manager

Leslie Bal - General Manager

Leslie began her career with Home Instead Senior Care in 2004 as a CAREGiver.  Since then she has served in several key business capacities before assuming a leadership role in client care and business management.  She works with Home Instead clients and their families to coordinate, manage and facilitate exceptional care.  Her goal is to improve the lives of senior's, while helping them maintain their independence and dignity in their home environment. 

Leslie has a Bachelor's degree in Psychology from Texas Tech University and a Master's degree in Business and Health Systems Management from Texas Woman's University. Leslie and her husband, Adam, have a son named Garrison and a daughter named Adelyn. Leslie and Adam have been married since 2004.  Leslie enjoys watching her children learn and play sports. Garrison is involved in soccer and Adelyn enjoys gymnastics. 

 


Kelly Spawn - Scheduling Coordinator

Kelly Spawn - Scheduling Coordinator

​Kelly first joined our Home Instead family as a Caregiver.  After just a few short months of delivering exceptional care, Kelly quickly joined our office staff as our Administrative Assistant.  She was recently promoted to her current responsibility as Scheduling Coordinator.  "I really enjoy working closely with our clients and our caregivers to ensure that we've got a 100% match.  I work hard to align the personality of the client and family with the caregiver first, as that is the basis of care.  Once the caregiver establishes a trusting relationship with a client as a foundation, they are in a good position to provide exemplary care.  Bottom line, I love working with people, and this role gives me the opportunity to work with our awesome clients and fantastic Caregivers on a daily basis."

Kelly attended both East Texas State University and Remington College Medical Assisting program.  She has an extensive background in Home Health Care, Phlebotomy and surgical tech work. 

A home grown Texan, Kelly is very family oriented. In her spare time she likes to spend quality time at home with her children and grandchildren. Kelly is known to whip up a mean treat in the kitchen "An Apron is just a cape on backwards".


Jay Hill - Client Care Coordinator

Jay Hill - Client Care Coordinator

Jay has cared for seniors in different roles throughout his life.  As a youth, he enjoyed working at the local senior community and as an adult he spent years caring for his aging parents.  Jay truly values a family's desire to keep their aging loved-ones at home where they are happy and comfortable.  Home Instead allows Jay to pursue his passion as a full-time career.

Jay owned a recruiting company for over 20 plus years and has a Bachelor's Degree in Management. He and his wife, Darla, have been married for over 30 years.  Darla works for a large, local church helping families with their Special Needs children.  They have two daughters; Molly has her master's degree from Texas A & M and works for a big four accounting firm.  Maddy is a Senior in high school and plans to go to college locally. The family has two rescue dogs, Buddy and Gidget.  Jay's family is very involved in serving families with special needs children and volunteering at their church.  Jay spends his free-time with his family, watching sports, exercising, and playing golf with his friends.


Diana Vann - Scheduling Assistant

Diana Vann - Scheduling Assistant

​Diana's passion to work with seniors comes from her personal experience she had caring for family members over the past 13 years with two of those years as a CAREGiver with Home Instead Senior Care.  Although she loved the time she spent with several of our clients, she has always aspired to join the Home Instead office team.  This gives her the opportunity to help more clients, families and CAREGivers.

Prior to joining Home Instead, Diana ran several successful businesses.  She likes to spend her free time with her family of five children and ten grandchildren.  She loves cooking, baking, needlework, quilting and relaxing on the south porch enjoying the sweet breeze. 


Jena Edwards - HR Administrator

Jena Edwards - HR Administrator

Jena started her journey as a caregiver in high school. She took several courses in Mental Health and interned at Terrell State Hospital with her mother where she worked in the children’s and geriatric wards for 14 years. After graduating high school, she started working in Hospice care. That is where she realized that she had the heart to care for others.

 

Jena has two children. Amani will be 7 years old this year, and Alijah will be 6.  Her fiancé played professional hockey for The Carolina Hurricanes and has coached kiddos at the Dallas Stars center for several years after a back injury ended his career in pro hockey prematurely. As a family, they enjoy movie nights and outdoor activities together, and volunteer at local food pantries and churches in our spare time.



Rachel Herman - Marketing Coordinator

Rachel Herman - Marketing Coordinator


Rachel developed her affinity for helping others when she began working for the Crohn's & Colitis Foundation. She witnessed the impact chronic disease had on patients and their caregivers. This paired with helping her family care for her grandfather made her certain her mission was to help people in their time of need.

 

Rachel attended the University of North Texas, where she received her bachelor's degree in public health. She was born and raised in New Jersey with her five siblings. She has lived in Texas for over a decade now and loves it. She enjoys spending quality time with family and friends, watching football, and going to the beach. 



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